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Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana | Page 7

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
178 Reviews
4.6

178 Reviews

Write a Review

178 Reviews of Marvin Orellana

April 16, 2025

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Employee Rating

Very up front about my service and what my truck needed, very kind and respectful and professional More

by tinoandeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , John Twiford

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Apr 16, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you found our service to be transparent and professional. At Sierra Chevrolet, we strive to provide kind and respectful service for all our customers and their vehicles. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

April 11, 2025

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Excellent customer service! This time I was really impressed by the service they provided! They were so quick! More

by TORRESROCIO46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Apr 12, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience with us at Sierra Chevrolet and that our team impressed you with their quick service. Your satisfaction means a lot to us! We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

March 24, 2025

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Employee Rating

Marvin was very nice,knowledgeable and informative. I enjoyed my first time visit. Thank you More

by monalisawilliams
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 26, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much for your kind words! We're thrilled to hear about your positive experience with Marvin during your first visit to Sierra Chevrolet. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

March 15, 2025

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Alfonso was patient and very helpful in helping me with my decision. I believe I purchased the perfect car for my wife, she is very happy. More

by LOU10452
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Will Cruz, Alfonso Hernandez , Manny is finance

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Mar 18, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that Alfonso was patient and helpful in your decision-making process. It's fantastic that you found the perfect car for your wife, and we hope she enjoys it! We appreciate your business at Sierra Chevrolet and look forward to assisting you again in the future. Sincerely, The Sierra Chevrolet Team

March 08, 2025

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Employee Rating

This dealership is the worst I've been to, and I definitely will let other people know to stay away from here. If this reaches chevy corporate or the general manager, please call me about the worst More

by bigpappa1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Don't know others names

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Mar 12, 2025

Sierra Chevrolet of Monrovia responded

Our team has acknowledged this review.

March 07, 2025

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Employee Rating

Good experience and the service was competent! No sitting area to wait on when waiting for rides or for car.. More

by jccardona74
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Print
Mar 10, 2025

Sierra Chevrolet of Monrovia responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Sierra Chevrolet Team

February 24, 2025

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Wonderful service I will continue using their services. I enjoy the fine work they do. More

by dan_p
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Hoffman

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Feb 25, 2025

Sierra Chevrolet of Monrovia responded

Thank you so much, Dan, for your kind words! We truly appreciate your support and are thrilled to hear that you enjoy our services at Sierra Chevrolet. We look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

February 16, 2025

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Employee Rating

Marvin was great from the "customer facing" perspective, It just took three weeks to get my car fixed (2023 Chevy Traverse) More

by HOWARDPR
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

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Feb 18, 2025

Sierra Chevrolet of Monrovia responded

Thank you for your feedback, Howard! We appreciate you mentioning Marvin and your experience at Sierra Chevrolet. We understand that waiting three weeks for your 2023 Chevy Traverse to be fixed can be frustrating. Your feedback is valuable, and we are committed to improving our services. If you have any further concerns or suggestions, please feel free to reach out to us. We look forward to assisting you in the future! Sincerely, The Sierra Chevrolet Team

February 09, 2025

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Employee Rating

Service was great but I took my car for an oil change and they added extra services that added $93 more to my total, I not authorized any of the extra services More

by ERIKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz, Joe Jimenez

Print
Feb 11, 2025

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the oil change and the additional services. At Sierra Chevrolet, we strive to ensure all services are clearly communicated and authorized by our customers. We encourage you to reach out to us directly so we can discuss this matter further and ensure your concerns are addressed. Your satisfaction is important to us, and we value your input. Sincerely, The Sierra Chevrolet Team

February 08, 2025

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Employee Rating

Services is great, My new place for all my vehicle issues. Will be coming back More

by LUISA.RODRIGUEZ0724
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Print
Feb 10, 2025

Sierra Chevrolet of Monrovia responded

Thank you for the wonderful feedback! We're thrilled to hear that you found our services at Sierra Chevrolet to be great. We look forward to being your go-to place for all your vehicle needs. Can't wait to see you again soon! Sincerely, The Sierra Chevrolet Team

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