Mary Berenguer | Page 6

I purchased my Toyota Tacoma with DCH Wappingers Toyota about 2 months ago and brought it in for the tires to be rotated and the service was amazing. The fact that they are open on the weekend is huge as I about 2 months ago and brought it in for the tires to be rotated and the service was amazing. The fact that they are open on the weekend is huge as I work Monday-Friday long days. More

by chenrie3377 Verified Customer Verified Customer

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Pleasant Experience Joe was great, he answered all of questions, was knowledgeable, polite and professional, He worked around our schedule, and was very accommodating. Joe was great, he answered all of questions, was knowledgeable, polite and professional, He worked around our schedule, and was very accommodating. I can highly recommend Joe as your salesman based on our experience. More

by luke25 Verified Customer Verified Customer

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Kathleen Crosbie Just a joy to be helped by her. Took the time to expedite my repair . DCH lucky to have her on as a the first person you meet in service. Just a joy to be helped by her. Took the time to expedite my repair . DCH lucky to have her on as a the first person you meet in service. More

by lbuzzy Verified Customer Verified Customer

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The sales staff was very good to work with however I would not recommend their finance department. The finance department show a complete lack of responsibility and caring thought the whole process. would not recommend their finance department. The finance department show a complete lack of responsibility and caring thought the whole process. More

by Not very happy Verified Customer Verified Customer

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EASY car purchase I went just to look but the car we wanted we fell in love right away! My car was older and we wanted something larger ! We got a 2 year old Toyota Hig I went just to look but the car we wanted we fell in love right away! My car was older and we wanted something larger ! We got a 2 year old Toyota Highlander! Its my first toyota ever and i am so excited . The whole staff were very nice from sales to finance to the front desk. The whole process was super easy . I would absolutely reccommend, More

by madprizm Verified Customer Verified Customer

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out of State tyransaction I was very satisfied with every aspect of this transaction. I received quick response to every question. Advanced preparations were perfect and the I was very satisfied with every aspect of this transaction. I received quick response to every question. Advanced preparations were perfect and the pickup of my new used vehicle went flawlessly. I had a trade-in vehicle and it was simple and smooth. I would definitely recommend this deal to anyone, especially from out of State. The one and only service that they couldn't provide was regarding delivery. It would have been helpful but the deal still went very good. More

by swalker10 Verified Customer Verified Customer

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I received excellent no pressure service. I worked with Romaine Newby in sales, he demonstrated excellent listening skills and patience with me and my hubby. He was friendly and professional and presented Romaine Newby in sales, he demonstrated excellent listening skills and patience with me and my hubby. He was friendly and professional and presented me with the perfect car for me. He sat with me to explain the features and provided overall excellent service. Financial services provided by Naeem Randall. He was friendly, professional and explained loan and warranty dersils in a easy to understand manner. Unlike with previous experiences, I felt like he actually cared about my experience and wanted to educate me. Overall experience was excellent. Mary Berenguer was the first person I had contact with via the Internet dept. She set the tone that made me want to actually go into the dealer. She provided me the info I needed, listened to my desire to not be bombarded with contact. That would have turned me off and I would have never step foot in the dealership. More

by chumba1ty Verified Customer Verified Customer

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Got what I needed done in a reasonable amount of time. Peter Raymond, the salesman, went out of his way to locate and have us test drive a couple of vehicles we had interest in purchasing. The internet ser Peter Raymond, the salesman, went out of his way to locate and have us test drive a couple of vehicles we had interest in purchasing. The internet service person, Mary, did a great job in getting us the pricing for the vehicles we had showed some interest in and connected us with Peter who actually was the same person who leased us a 2017 Camry almost 3 years ago. Daryl Callahan, the General Sales Manager, also clarified some questions we had about different options and cost, and also satisfied us with getting the options that we wanted. So we were happy and we got the car we wanted. This is the 4th Toyota we got from that particular dealer, 3 purchased and 1 leased since 2008. We love the car and that's the most important thing. More

by antsusan Verified Customer Verified Customer

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Needed a car fast. Sales rep. Joe was very friendly and helpful, . I did not like the waiting around for paper work to close the deal and It is like that at all dealersh Sales rep. Joe was very friendly and helpful, . I did not like the waiting around for paper work to close the deal and It is like that at all dealerships. Why, I don't know. But, I would go back to DCH next time I need a car. More

by barnickle Verified Customer Verified Customer

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100% satisfaction Totally had a satisfactory visit at 100% satisfaction Totally had a satisfactory visit at Toyota and couldn't be any happier. Love my new vehicle and all staff were unbelievably help 100% satisfaction Totally had a satisfactory visit at Toyota and couldn't be any happier. Love my new vehicle and all staff were unbelievably helpful. Thank you again Toyota!! More

by madukes1963 Verified Customer Verified Customer

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