Mary Brown
Mary Brown at RBM of Alpharetta
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Mary Brown

Customer Experience Consultant

RBM of Alpharetta

345 McFarland Parkway
Alpharetta, GA 30004

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5.0
147 Reviews
5.0

147 Reviews

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147 Reviews of Mary Brown

May 09, 2025

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Employee Rating

The team at RBM of Alpharetta makes buying a car a simple and enjoyable process. I have had the pleasure of buying multiple cars from Bill Favini. Bill is a true professional who will listen to your needs a More

by dsimic410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 09, 2025

RBM of Alpharetta responded

Hello Mr and Ms Simic, Thank you for sharing your experience! We’re so glad to hear that Bill made your car-buying process simple and enjoyable. His commitment to understanding your needs and helping you find the perfect car is exactly what we strive for at RBM of Alpharetta. We appreciate your continued trust in Bill and our team, and we look forward to assisting you with your future vehicle needs! All the best, Your Friends at RBM of Alpharetta

May 04, 2025

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My husband and I just leased a Mercedes EV from RBM of Alpharetta. Our experience with the whole process was a pleasure. We are fortunate to have randomly chosen to work with Kyle Edson as our sales manag More

by Chitra Bobba
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Edson, Rachel Collins

May 07, 2025

RBM of Alpharetta responded

Hello Chitra, Thank you for such a thoughtful and heartfelt review. We’re so glad you chose RBM of Alpharetta and had the chance to work with Kyle—he truly embodies the integrity, care, and professionalism we strive for every day. Your words about his genuine approach and people-first attitude mean the world to us, and we’re thrilled that this experience stood in such positive contrast to your past. Congratulations on your new EV, and we’re honored to have earned your trust. We’ll be sure to share your kind feedback with Kyle and the team! All the best, Your Friends and Family at RBM of Alpharetta

April 21, 2025

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It was a pleasure buying my first Mercedes with RBM of Alpharetta. Britt was very accommodating, personable and made my buying experience less stressful. More

by tlbouchard
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 23, 2025

RBM of Alpharetta responded

Hello Valued Guest, Thank you for trusting RBM of Alpharetta for your first Mercedes purchase! We’re so glad to hear that Britt made the experience smooth and stress-free. Buying your first Mercedes should be special, and it’s wonderful to know Britt helped make it just that. Welcome to the family, we look forward to seeing you again! All the best, Your Friends at RBM of Alpharetta

April 21, 2025

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Jon Lee's service attitude and quality are very good and professional, and I will ask him to buy my second Mercedes. More

by shuminlin733
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Martin Hina, Jon Lee

Apr 23, 2025

RBM of Alpharetta responded

Hello Valued Guest, Thank you for the great feedback! We’re so pleased to hear that Jon provided you with such professional and high-quality service. Your trust in him—and in RBM of Alpharetta—means the world to us. We’ll be honored to assist you with your second Mercedes when the time comes! All the best, Your Friends at RBM of Alpharetta

March 04, 2025

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Dan Berry at RBM Alpharetta is outstanding! His knowledge, courtesy, professionalism, sincere kindness, and genuine patience make choosing and purchasing a vehicle very enjoyable, and uncompli More

by munieramber
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Dan Berry, Neil Turry, Martin Hina , Emily Novak

Mar 05, 2025

RBM of Alpharetta responded

Hello Amber, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Dan ensured you had a great time while searching for the perfect vehicle that best suits your needs! We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Wishes, Your Friends at RBM of Alpharetta

January 31, 2025

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Dan was professional from start to finish. I can not say enough good things about RBM of Alpharetta and Dan. More

by Serge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Berry

Feb 14, 2025

RBM of Alpharetta responded

Hello Valued Guest, Thank you for your glowing review! We’re delighted to hear that your experience with Dan exceeded your expectations. Providing exceptional service and helping our customers find their perfect Mercedes is our passion, and it’s wonderful to know that we achieved that with you. We’ll be sure to pass along your kind words to Dan and the rest of our team. We appreciate your business and look forward to serving you again in the future!

January 26, 2025

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Reza and team provide top tier professional service! Thank you all so much! Can't beat superb customer service. More

by Carrie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 14, 2025

RBM of Alpharetta responded

Hello Carrie, Thank you so much for the 5-star review! We appreciate your kind words about Reza and our team. We're thrilled to hear that you had an easy and friendly experience at our dealership. We're wishing you many miles of enjoyment! Warm Wishes, Your Friends at RBM of Alpharetta

January 15, 2025

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Sheaffer Cheek is everything you would hope for in a car salesman but never thought you would find. First of all, he is focused on doing the right thing for his customer. He advises and educates customers o More

by hheydet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sheaffer Cheek, Rachel Collins

November 03, 2024

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I had an outstanding experience at RBM of Alpharetta from start to finish! Britt was incredibly helpful and knowledgeable, guiding me through all my options without any pressure. They took the time to unders More

by pscsmith67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Britt L. Kaminsky , Roberto Manzur

November 01, 2024

Dealership Rating
Employee Rating

The RBM of Alpharetta experience was seamless. Starting with the welcome smile of Ms. Mary Brown, the interaction with Bill Favini and Roberto, to the delivery process with Daisy. Working with Bil More

by Sewladya
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bill Favini , Roberto Manzur, Daisy

Nov 06, 2024

RBM of Alpharetta responded

Hi Sewladya, Congratulations on your beautiful Benz! Thank you for choosing RBM of Alpharetta! It is our top priority to give guests an outstanding experience. It's wonderful reviews like yours that truly represent what we strive for everyday! With that being said, it is a delight to hear Bill Favini ensured you had a great time while searching for the perfect vehicle that best suits your needs! It was our pleasure to help you get to know every aspect of your vehicle. We look forward to assisting you for many years to come and are here to help should you need us. We're wishing you many miles of enjoyment! Best Regards, RBM of Alpharetta

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