Mary Brown | Page 15
Customer Experience Consultant
RBM of Alpharetta
345 McFarland Parkway
Alpharetta, GA 30004
154 Reviews
Write a Review154 Reviews of Mary Brown
March 11, 2019
A Dealer Representative That Will Go That Extra Mile For You If your looking for an Incredible Experience in buying a new or used car then you have no other choice than to work with Kagan Scott at RBM of Alphare If your looking for an Incredible Experience in buying a new or used car then you have no other choice than to work with Kagan Scott at RBM of Alpharetta. My wife and I were apprehensive about Looking an Negotiating for a Used Vehicle knowing the usual horror stories we have had in the past and heard about from others whom experience the same. Such as the price is good only for today and you will not get get the same price tomorrow. But i can tell you we definitely didn't experience anything like that with Kagan Scott of RBM of Alpharetta. He was both giving of his time and knowledge and pointed out what our options were and even did some research for us to assure us we were getting the best deal anywhere within 250 miles. Kagan was a straight shooter gave us the best price anywhere around and allowed us the time we craved to think about the commitment we were about to undertake. In the end I truly believe we got the best deal that was available to us or anyone else and thanks to Kagan Scott we are the proud owner of an incredible Infiniti QX50 which we love. Basically an employee makes or breaks the feeling you have toward a dealership and Kagan Scott made our opinion of RBM of Alpharetta a 5 star experience and if asked I would recommend that everyone that's looking for a new or used car definitely don't past up dealing with Mr Scott he won't disappoint, and you'll also be recommending him if someone asks "how bad was it" you'll smile and and say it was a walk in the park. More
Other Employees Tagged: Tom Ahern, Lisa Brennan, Kagan Scott
February 12, 2019
Outstanding The whole buying experience was outstanding from start to finish. Everyone we encountered was intent on providing top-notch customer service. We highl The whole buying experience was outstanding from start to finish. Everyone we encountered was intent on providing top-notch customer service. We highly recommend RBM of Alpharetta and our salesperson Reza Azizi in particular. More
Other Employees Tagged: Reza Azizi , Sharon Thompson
February 11, 2019
Top shelf experience at RBM! Kagan Scott was my sales consultant. I cannot say enough about how knowledgeable, professional, and accommodating he has been. And it goes without s Kagan Scott was my sales consultant. I cannot say enough about how knowledgeable, professional, and accommodating he has been. And it goes without saying that he has carried through with the highest levels of RBM customer service - both during the sales process and afterwards. He has made every effort to make sure I have been taken care of at every turn and I have nothing but confidence that he will be there for me with any future needs I might have. Everyone at RBM Alpharetta exemplifies the Best of the Best and I am proud to say that I now own a Mercedes Benz from such a fine establishment! This dealership beats all others and I wouldn't hesitate to purchase another vehicle from RBM Alpharetta and to recommend Kagan to any of my friends and associates. More
Other Employees Tagged: Kagan Scott, Elisabeth Sexton, Sharon Thompson
February 04, 2019
Excellent Car buying experience I had a wonderful experience working with Terri Reese to find my new used Mercedes. Terri is very knowledgeable and patient. I did not feel pressured I had a wonderful experience working with Terri Reese to find my new used Mercedes. Terri is very knowledgeable and patient. I did not feel pressured at all when deciding which car to select and the finance process was quick and smooth. I will recommend all of my family and friends to RBM Alpharetta and Terri Reese. Exceptional customer service!! Thank you. More
Other Employees Tagged: Lisa Brennan, Terri Reese, Elisabeth Sexton
February 01, 2019
Excellent service Worked with Ramona on the purchase of a pre owned Car ,she was professional, knowledgeable and didnt waste my time!!! My kind of deal. Walked out a h Worked with Ramona on the purchase of a pre owned Car ,she was professional, knowledgeable and didnt waste my time!!! My kind of deal. Walked out a happy camper. Oh yes and Mary at the front desk was soooooo welcoming Thx team More
Other Employees Tagged: Tom Ahern, Ramona Razavi
January 11, 2019
Exceptional Experience and Unparalleled Customer Care I just purchased my first Mercedes from Vadim Russu at RBM of Alpharetta. I must say Vadim delivered an exceptional experience! He was knowledgeable, I just purchased my first Mercedes from Vadim Russu at RBM of Alpharetta. I must say Vadim delivered an exceptional experience! He was knowledgeable, attentive and pleasant to work with. He followed up on all my requests for additional information regarding the car and the sales process. He truly stayed on top of everything and the level of customer care was unparalleled from the moment I walked through the doors. It just so happens that I purchased my car on my birthday. Vadim was thoughtful enough to provide candles and a cupcake to help me celebrate the occasion. This was not something he had to do as our deal was complete. However, it sure made my day that he went the extra mile. I definitely recommend Vadim Russu and RBM of Alpharetta for the best car buying experience! More
Other Employees Tagged: Vadim Russu , Lisa Brennan
January 03, 2019
Vehicle Purchase I was incredibly impressed from the moment I approached the receptionist. Not only was Mary Brown nice and friendly but I was incredibly impressed t I was incredibly impressed from the moment I approached the receptionist. Not only was Mary Brown nice and friendly but I was incredibly impressed that she remembered my name on my second visit. Now, on with the subject, "vehicle purchase." Kagan Scott to me is a super salesman. I mean he's the kind of person who listens and articulates himself in a way that made me relax and I felt very comfortable. He was not pushy and never ever tried to control the conversation. He's definitely the type of person I would recommend to any of my family and friends. So, RBM Of Alpharetta, hire more people like Kagan Scott! More
Other Employees Tagged: Tom Ahern, Kagan Scott
September 28, 2018
Outstanding Customer Service Our experience with RBM, Alpharetta and Dan Berry was exceptional. Dan and the RBM team focused their attention on us to ensure we receive exception Our experience with RBM, Alpharetta and Dan Berry was exceptional. Dan and the RBM team focused their attention on us to ensure we receive exceptional customer service. Dan exhibited the behavior one expects from a company like Mercedes Benz... which is why whenever we need a vehicle, we immediately think of Mercedes Benz. We believe Dan is an employee RBM Mercedes should be proud to have on their team. More
Other Employees Tagged: Dan Berry , Lisa Brennan, Carl Denton, Diane Evans, Neil Turry
September 02, 2018
stress free auto purchase working with Kagan Scott proved to be the best experience we (my wife and I) ever had in any auto dealership. He is truly professional grade. working with Kagan Scott proved to be the best experience we (my wife and I) ever had in any auto dealership. He is truly professional grade. More
Other Employees Tagged: Don Ratajski, Kagan Scott
July 20, 2018
Good Experience We recently purchased our car at RBM of Alpharetta, and it was a good experience from the moment we walked in and met Mary Brown, who immediately gree We recently purchased our car at RBM of Alpharetta, and it was a good experience from the moment we walked in and met Mary Brown, who immediately greeted us and offered us a cold bottle of water. Our salesmen were Kyle Edson and Jeff Twiggs, and they worked together to make sure that we had a good car shopping experience. They were very professional and answered all of our questions to our satisfaction. Elisabeth Sexton was very pleasant as she gave us the Red Carpet treatment to help us get acquainted with our new car. The "No Pressure" interaction was a great selling point for us! More
Other Employees Tagged: Kyle Edson, Jeff Twiggs , Elisabeth Sexton
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