Mary Keller | Page 39

Easy Breezy My husband and I were so pleased with our car buying experience. Mary was our knowledgable salesperson and was able to answer every question we had. S My husband and I were so pleased with our car buying experience. Mary was our knowledgable salesperson and was able to answer every question we had. She knew we had to have a convertible and was patient with us, realising comfort was our #1 concern. She showed us every convertible on the lot until we found our car. I took a test drive and the rest is history. Delivery was easy as well. Alex taught me all he could and said I could call with any questions, and Bobby did the paperwork. I drove home and got a great tan! Thanks Ferman for a wonderful experience and beautiful car! More

Report | Print

Best BMW Dealership in Tampa Bay Ferman knocks itself out to deliver outstanding customer Service and support. See Client Advisor Mary Keller if you want to be treated like royalty! S Ferman knocks itself out to deliver outstanding customer Service and support. See Client Advisor Mary Keller if you want to be treated like royalty! She goes above and beyond to create an exceptional, stress-free experience. Rest assured Ferman will do everything in its power to make sure you drive away in the BMW of your dreams, and that when you return for Service, you and your ride are treated with tender loving care. I just bought my 5th BMW, my 4th from Ferman and 4th with Mary. I won’t go anywhere else. More

Report | Print

Amazing First Time BMW Experience I have never had sales reps as wonderful as Mary and Ryan. They were so kind and patient with us as we pondered purchasing 2 certified preowned BMWs. I have never had sales reps as wonderful as Mary and Ryan. They were so kind and patient with us as we pondered purchasing 2 certified preowned BMWs. They took the time to make sure we understood how to use the many features of the vehicles we were buying. The experience was so great that they have made me a lifelong customer. More

Report | Print

Best BMW Dealer in town! I have purchased yet another BMW from Ferman and once again received the absolute best service possible! To have an enjoyable car buying experience i I have purchased yet another BMW from Ferman and once again received the absolute best service possible! To have an enjoyable car buying experience is not very common but the team at this dealership absolutely make it that way and I constantly recommend them! Their service department is absolutely top-notch as well and will bend over backwards to meet your needs and then some. I definitely intend on remaining a loyal Ferman customer for both service and future purchases...and a special thank you to Mary, Tomas, Jamie and Alex the BMW genius for your particularly outstanding service!! More

Report | Print

Exceeded My Expectations The team here works very well together. Starting the process with Phil Bennis(manager)who kept in contact through the whole process. He actually spent The team here works very well together. Starting the process with Phil Bennis(manager)who kept in contact through the whole process. He actually spent the time to find the best rate to reach the target price which was beyond my expectation. The sales person Mary Keller who worked side by side with Phil kept me up to date with everything and had the car ready for pick up. Mary even went out of her way to make me comfortable and feel at ease. Next on the team is Erin Chaparro who made sure that I understood what all the paper work represented and handled any questions that I had. Lastly I had my own BMW Genius(Alex Villarreal)come out and explain all the features and show me how to use them. Like I said the team here works well together to get to one goal, THE BEST CUSTOMER EXPERIENCE. Thank you again to all who helped me More

Report | Print

No place like home!! Thank you Mary Keller and team for working a miracle on my behalf!! I purchased my first BMW in 2013 and loved it! Thought I’d try something different Thank you Mary Keller and team for working a miracle on my behalf!! I purchased my first BMW in 2013 and loved it! Thought I’d try something different in 2017 and was sorely disappointed because in comparison...there is none. I’m happy to be back in the family! No place like home!! More

Report | Print

Ferman BMW always a great experience! Mary Jo Keller, Alan, Erin and Toby were great and made my experience at Ferman BMW pleasurable. Great team and great buying experience!! This was my Mary Jo Keller, Alan, Erin and Toby were great and made my experience at Ferman BMW pleasurable. Great team and great buying experience!! This was my 4th BMW with Mary and Alan. More

Report | Print

Great experience This was our 7th BMW purchase and 1st at Ferman BMW. Our experience was very low pressure and extremely pleasant. Our sales advisor Mary Jo was profes This was our 7th BMW purchase and 1st at Ferman BMW. Our experience was very low pressure and extremely pleasant. Our sales advisor Mary Jo was professional and personable! More

Report | Print

Good experience We had a very good experience trading our 328 for a new X1. Mary, Erin and Alex were especially helpful. We would reccomend Ferman BMW. We had a very good experience trading our 328 for a new X1. Mary, Erin and Alex were especially helpful. We would reccomend Ferman BMW. More

Report | Print

Easiest way to buy a car Mary and the team at ferman BMW made the car buying process as simple as possible with the quality that you would expect from a BMW dealership. Mary and the team at ferman BMW made the car buying process as simple as possible with the quality that you would expect from a BMW dealership. More

Report | Print