Mary Keller
Mary Keller at Ferman BMW

Mary Keller | Page 40

Client Advisor

Ferman BMW

31400 US Hwy 19 N
Palm Harbor, FL 34684

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5.0
406 Reviews
5.0

406 Reviews

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406 Reviews of Mary Keller

April 10, 2018

Dealership Rating
Employee Rating

Excellent Service! Highly recommend this dealership hands down. I travel from Riverview to Palm Harbor because I know I am going to get great service and value. My Ser More

by Bmergal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Annese

Apr 10, 2018

Ferman BMW responded

Thank you for the recommendation! We look forward to passing on your compliments to our team. Your satisfaction is our top priority, and we look forward to exceeding your expectations for many years to come.

April 09, 2018

Dealership Rating
Employee Rating

New car We bought a new car and Mary Keller was awesome. She helped us without pressuring us and had everything done in a very timely manner. More

by ALANDURHAM1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Karl Alvarez

Apr 10, 2018

Ferman BMW responded

Alan, congratulations and thank you for your business! We will make sure to thank Mary and Karl for their five-star service during your visit, and look forward to working with you again!

March 30, 2018

Dealership Rating
Employee Rating

A Truly Exemplary Experience! I was welcomed as a Family member. No appointment No problem. There is a nail in the right front tire. I was advised very professionally that our BMW More

by devildogjoer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Pelletier, Nick Hawk, Jamie Annese, Kyle Silcox, Gary Mack, Joe Cleaver, Karl Alvarez , Keegan Boylan, Jamie Byrd, Brian Gains, Sara Griffith, Brandy Kennedy, Darlene King, Alan Mazur, Paul Scaglione, Steven Venden, Jimmy Whaley, I interacted with all of the employees I checked off. Great experience!

March 27, 2018

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Employee Rating

Low tire pressure Jamie is always so helpful and accommodating with anything I ever need for my BMW. She knows I’m always in a hurry and makes my time in service as sp More

by Thundrr2425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Annese

March 23, 2018

Dealership Rating
Employee Rating

Service experience Jimmy went out of his way to keep me informed of the status of my car. He also had my car delivered to me to eliminate my having to come back to deal More

by Guycar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jimmy Whaley

March 22, 2018

Dealership Rating
Employee Rating

Wonderful Experience This is my third vehicle purchased at Ferman BMW and will return for my next one as well. Mary, Tomas, Karl and Jared were all extremely knowledgeab More

by BMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jamie Annese, Karl Alvarez , Tomas Hernandez, Jared in finance.

March 11, 2018

Dealership Rating
Employee Rating

Mary was the best car seller in the universe All went perfectly smoothly. From ordering a brand new customize BMW. To Alex showing us all the features to Erin handling the finances. But Mary th More

by Ralph bmw
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Erin Chaparro

Mar 11, 2018

Ferman BMW responded

Thanks for the amazing review, Ralph! We are so happy to know that you had a great experience with us. We will be sure to thank Alex, Erin, and especially Mary for providing you with the best service. We sure hope you visit us again!

March 10, 2018

Dealership Rating
Employee Rating

Best automotive car buying experience Alan Alexis Mary Toby and Erin, made our experience the best car buying experience The professionalism and customer service made our experien More

by Bruce X5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erin Chaparro, Alexis Defreitas, Alan Mazur, Toby Edward Pacuch

Mar 11, 2018

Ferman BMW responded

Thank you for the recommendation, Bruce! We're pleased that you had a five-star experience with our professional and friendly team. We hope you enjoy your new vehicle, and we look forward to serving you again in the future.

February 08, 2018

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Employee Rating

Awesome Experience! I could not be happier with Ferman BMW in Palm Harbor. Mary Keller is the best. She made the whole car buying process a wonderful experience. More

by Charlie D’
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 13, 2018

Ferman BMW responded

Hi Charlie, thank you for sharing your five-star experience with Mary! She was glad to help you and ensure that you had a smooth visit. If you need anything else, then please let us know. We look forward to your next visit!

February 01, 2018

Dealership Rating
Employee Rating

2018 3 series Everyone was very helpful and friendly. Mary genuinely cared and spent a lot of time with me to help me find what I wanted and needed. overall great e More

by Kelrae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Erin Chaparro

Feb 13, 2018

Ferman BMW responded

Thank you so much for the kind words about our team. We appreciate the five-star review and recommendation. Mary and Erin were glad to help you and ensure that you felt comfortable with your purchase. If you need anything else, then please reach out to us. We look forward to serving you again in the future!

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