Mary Sloan | Page 3

Mary was my angel 😇 she helped me resolve my problem. And she was there to the end till I got my truck back and put me in a rental thank you Mary And she was there to the end till I got my truck back and put me in a rental thank you Mary More

by ALBERTOP386 Verified Customer Verified Customer

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Always a good experience! I’m never disappointed. Many times no charge for minor repairs! I’m never disappointed. Many times no charge for minor repairs! More

by RUBENPESINA1 Verified Customer Verified Customer

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Always attentive service. ASM Mason is a true asset. Informative, stays on top of repairs and service, advises when needed, and is on time to deliver when promised.. Mac Haik ASM Mason is a true asset. Informative, stays on top of repairs and service, advises when needed, and is on time to deliver when promised.. Mac Haik is the only place I service my Toyotas from and the only place I buy Toyotas from. In, fact I have only ever owned Toyota and glad I did. Now my children own Toyotas too! Quality and Safety. Thanks for excellent service! More

by HappyToyotaCustomer Verified Customer Verified Customer

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Was waiting for 1:35 for a 25000 service tire rotation and they did not even reset the maintenance button. Now I keep receiving from my screen messages that “maintenance is required” and have to manually and they did not even reset the maintenance button. Now I keep receiving from my screen messages that “maintenance is required” and have to manually deactivate it every single time. More

by NIKOMYKO Verified Customer Verified Customer

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This is a very service oriented dealership that treats you as the number one customer. you as the number one customer. More

by PORTERGA Verified Customer Verified Customer

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They were responsive, professional, and helped me extend my Corolla lease for another six months. my Corolla lease for another six months. More

by wawayner Verified Customer Verified Customer

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Terrible experience. Truck is still not fixed because of a part that they installed that is messed up or they just forgot it in the first place. Now waiting on a reopen o Truck is still not fixed because of a part that they installed that is messed up or they just forgot it in the first place. Now waiting on a reopen of my claim so they can order another part. After they told me my truck was fixed and I drove to get it inspected and failed. Now I paid for that inspection and won't get it in time because of this. Someone dropped the ball here and no one wants to step up and say anything. I emailed the manager and got nothing back. I doubt they will even give me an inspection after they try and fix my truck again. But I am owed it for them not comunicating with me properly and not checking to see if my truck was fixed in the first place. More

by JamesM Verified Customer Verified Customer

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With the exception of Ralph Accardo who is great, service deserves a zero. My car had a fuel line replaced in Dec. On driving home after pickup, the heater did not work correctly. A few days later when the deserves a zero. My car had a fuel line replaced in Dec. On driving home after pickup, the heater did not work correctly. A few days later when the AC was needed we discovered the AC controls also do not work correctly although it blows cold air. AC and heater worked well before this service was performed. Service proclaims the malfunction is not due to their service but stated it now requires another repair service for $2,000. Very disappointed in Mac Haik after having done business (3 cars and a lot of service) with you for 22 years. More

by WMCOLE Verified Customer Verified Customer

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Fast service done with a smile! I will definitely be a return customer! Thank you! I will definitely be a return customer! Thank you! More

by DAWNMADRID36 Verified Customer Verified Customer

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The service department brought us to this dealership many years ago. Then, we started buying cars here. We have never taken our cars anywhere else for service. We’ve always had an excellent experience either years ago. Then, we started buying cars here. We have never taken our cars anywhere else for service. We’ve always had an excellent experience either with the service department or with new car sales. The people we have encountered have always been very professional and informative. As long as I am able to drive a car, my loyalty will lie with this dealership and the service department. More

by PBSHOCK1990 Verified Customer Verified Customer

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