Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
307 Reviews
4.8

307 Reviews

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307 Reviews of Mathew Povroznik

January 30, 2026

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Employee Rating

Very professional and friendly. My appointment was for 8:30 am, was back home by 9:30. I took it in for a recall notification. More

by SERENITY10002003
Service Price Transparency
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Recommend Dealer
Yes
Feb 03, 2026

BMW of Westlake responded

We hope to be of service to you again in the future. Best wishes, BMW of Westlake

January 30, 2026

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Courteous upfront Fair pricing, very helpful with my concerns, and loaner cars when I have service performed. More

by TLCDUNLAP
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Recommend Dealer
Yes
Feb 03, 2026

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

January 23, 2026

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Service was great Mat recognized me and accommodated all my concerns with the car thanks More

by jvlaroche
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Jan 26, 2026

BMW of Westlake responded

We are glad we could help!

January 21, 2026

Dealership Rating
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Good service overall. Great staff. One comment is car not driving like before vibrates when going over 60 mph now. Was not like this prior to evaluation and tire change More

by JBABAA87
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Recommend Dealer
Yes

January 20, 2026

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Very knowledgeable and helpful team. They educated me on tire selection and facilitated quick service. More

by Kapur.vineet
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Don Cepek

Jan 22, 2026

BMW of Westlake responded

We are always more than happy to assist you if anything else comes up. Take care!

January 18, 2026

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I always have great service top night service organization. Love these people love the dealership wouldn’t go anywhere else More

by Jmanco
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Recommend Dealer
Yes
Jan 20, 2026

BMW of Westlake responded

We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 16, 2026

Dealership Rating
Employee Rating

The service started and ended on time, Mathew was in charge of reception office and he did excellent . More

by RAATASSI
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Recommend Dealer
Yes
Jan 18, 2026

BMW of Westlake responded

Thank you, and have a fantastic day!

January 13, 2026

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Employee Rating

I was very pleased with the service I received at BMW Westlake. Attentive, answered all my questions, found me the best deal, and took great care of of my vehicle More

by cjklym
Service Price Transparency
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Recommend Dealer
Yes
Jan 15, 2026

BMW of Westlake responded

We are so happy to read such a great review about BMW of Westlake!

January 12, 2026

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Employee Rating

Everyone is very courteous, knowledgeable and helpful -- I always look forward to my next visit! More

by BRITTAINY85
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Recommend Dealer
Yes
Jan 14, 2026

BMW of Westlake responded

Brittainy, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Westlake!

January 10, 2026

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Employee Rating

Dealership was efficient and effective. Got a loaner and that was simple. Overall a good rating More

by JOHNNEGRAY
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Jan 13, 2026

BMW of Westlake responded

Hi John, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

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