Mathew Povroznik

Great service! Loved having the service video to show the customer what needs to be fixed in the BMW. I also loved having the valet service since I live 45 minut Loved having the service video to show the customer what needs to be fixed in the BMW. I also loved having the valet service since I live 45 minutes from the dealership. Thanks Nick! More

by TINA36 Verified Customer Verified Customer

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Very clean, nice waiting area, conducive to working. Appreciate the beverages while waiting for my car Appreciate the beverages while waiting for my car More

by NLMULL714 Verified Customer Verified Customer

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They did everything I asked. Very professional. I like the video survey they send to document condition of tires and brakes. Very professional. I like the video survey they send to document condition of tires and brakes. More

by THADcv Verified Customer Verified Customer

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Fast service, kept me informed along the way, made reasonable recommendations. The waiting area was also pleasant. reasonable recommendations. The waiting area was also pleasant. More

by JOEBAHHUR Verified Customer Verified Customer

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The service representative went over and beyond my expectations. The cost of my repairs were expensive. The representative found discounts that made my experience stressful. expectations. The cost of my repairs were expensive. The representative found discounts that made my experience stressful. More

by THURMAN.CAMPBELL721 Verified Customer Verified Customer

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as always great service from BMW of Westlake, clean dealership, communication on point, friendly and kind! dealership, communication on point, friendly and kind! More

by porcupine88 Verified Customer Verified Customer

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Very good service! Once I realized how the drop off (overnight) works, it is very easy and convenient. Once I realized how the drop off (overnight) works, it is very easy and convenient. More

by PXM12007 Verified Customer Verified Customer

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Excellent service…the team was very helpful and responsive to our questions. Very good communication. responsive to our questions. Very good communication. More

by KATECOOK66 Verified Customer Verified Customer

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I feel like at home . They always take care of my car needs and solve my problems . They always take care of my car needs and solve my problems . More

by NATEMANSOUR1 Verified Customer Verified Customer

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They treated me well starting with scheduling thru the completion of my service. I feel like a V.I.P. That is well informed every time my car is being serviced. Even providing a video of the process. Than completion of my service. I feel like a V.I.P. That is well informed every time my car is being serviced. Even providing a video of the process. Thank you. More

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