Mathew Povroznik

The service center is respectful and works to reduce stress in all interactions. I’ve been treated well by this department so far. stress in all interactions. I’ve been treated well by this department so far. More

by KRISTINMEYERS81 Verified Customer Verified Customer

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Matt, the service team member was great to work with. They provided a loaner car for me and kept me informed as the service progressed. They provided a loaner car for me and kept me informed as the service progressed. More

by LLKRED Verified Customer Verified Customer

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Friendly and competent staff. Service and showroom staff helpful and able to solve issues when they arise. Service and showroom staff helpful and able to solve issues when they arise. More

by RWDEES Verified Customer Verified Customer

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They are easy to work with. They kept me informed during the process. Use them all the time. They kept me informed during the process. Use them all the time. More

by Schultziej22 Verified Customer Verified Customer

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From the moment I got out of my car, I was treated courteously and efficiently. My concerns were handled professionally and thoughtfully. courteously and efficiently. My concerns were handled professionally and thoughtfully. More

by L. Bloom Verified Customer Verified Customer

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BMW Westlake’s service department has always treated me well. Special shout-out to Matthew he’s a great communicator and always goes out of his way to help. I’ve brought my M5 in several times, and they’v well. Special shout-out to Matthew he’s a great communicator and always goes out of his way to help. I’ve brought my M5 in several times, and they’ve consistently done a great job, from sending service videos to keeping me updated. That’s why I keep coming back. Keep up the great work—you’ve got a long-term customer. More

by AudiAsh Verified Customer Verified Customer

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Great service! Keeps you informed on issues with your vehicle. Love getting the videos of your vehicle. Keeps you informed on issues with your vehicle. Love getting the videos of your vehicle. More

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Everyone on staff was very friendly, accommodating and timely given my unexpected circumstance. Great experience! timely given my unexpected circumstance. Great experience! More

by JJSTUART Verified Customer Verified Customer

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Great customer service from Brittany. The team was able to diagnose a complicated issue and solve the problem relatively quickly. The team was able to diagnose a complicated issue and solve the problem relatively quickly. More

by MJS Verified Customer Verified Customer

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I was traveling from Baltimore to Loraine Ohio and got warning light. Your service team got me in as quickly as possible to check for the issue warning light. Your service team got me in as quickly as possible to check for the issue More

by VGATES17 Verified Customer Verified Customer

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