Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik | Page 2

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
339 Reviews
4.8

339 Reviews

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339 Reviews of Mathew Povroznik

April 15, 2026

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Employee Rating

Great service, quick and responsive. Will be back whenever my vehicle needs to be serviced More

by TELLCHRIS216
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 17, 2026

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

April 10, 2026

Dealership Rating
Employee Rating

Service personal especially Matt were all very friendly and knowledgeable. Service time was quicker than projected. Thank you More

by BONNIEPARIDON
Service Price Transparency
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Recommend Dealer
Yes
Apr 13, 2026

BMW of Westlake responded

We're glad to hear you enjoyed your visit.

April 07, 2026

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This is the best BMW dealership in Ohio. Their service is fabulous and their people are great! shout out to Matthew and Brittany in the service department. They treat me like family in our o More

by AudiAsh
Service Price Transparency
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Recommend Dealer
Yes
Apr 11, 2026

BMW of Westlake responded

Audiash, we're happy to hear you had such a positive experience with our team!

March 31, 2026

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Employee Rating

Great service. Matt took great care of me and the dealership communicated promptly. Highly recommend. More

by richard.sittema
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Apr 04, 2026

BMW of Westlake responded

Richard, we're happy to hear you had such a positive experience with our team!

March 29, 2026

Dealership Rating
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Matthew and the team are always so helpful and kind. Everything I needed done was taken care of and completed well. More

by Jacquie1980
Service Price Transparency
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Recommend Dealer
Yes
Mar 30, 2026

BMW of Westlake responded

We are always more than happy to assist you if anything else comes up. Take care!

Mar 29, 2026

Jacquie1980 responded

Matthew and the team are always so helpful and kind. Everything I needed done was taken care of and completed well.

March 28, 2026

Dealership Rating
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Very good service and accommodating. I was also provided with a loaner electric BMW, which was very nice and it made me look good. Very happy customer. More

by RPUZZITIELLO
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

March 23, 2026

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Employee Rating

My experience with Mat Povroznik, the service advisor, was great. He explained my various options needed to resolve the issues with my vehicle quite thoroughly. Now, the work itself is where are having More

by BILL44111
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Mar 23, 2026

BMW of Westlake responded

Hello Bill, we appreciate you taking the time to leave us this feedback.

March 22, 2026

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Employee Rating

Excellent Service staff offers excellent customer service. I was kept informed all through the service performed More

by JEFFC6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Mar 23, 2026

BMW of Westlake responded

We are glad we could help!

March 21, 2026

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Employee Rating

Best bmw ever, all of the staff members are very professional and friendly. I will highly recommend! More

by PATRICIAWALKER87
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cory McConville, Kevin Wagner

Mar 23, 2026

BMW of Westlake responded

Hello Patricia, we appreciate you taking the time to leave us this feedback.

March 18, 2026

Dealership Rating
Employee Rating

Orderly, clean and very customer oriented. Waiting room was clean and comfortable. Explained service completely More

by SRNICK
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Cory McConville

Mar 23, 2026

BMW of Westlake responded

We are so pleased you enjoyed your visit to BMW of Westlake!

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