Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik | Page 26

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.9
345 Reviews
4.9

345 Reviews

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345 Reviews of Mathew Povroznik

October 31, 2024

Dealership Rating
Employee Rating

This dealership is great. The service team is very helpful and always efficient and friendly. More

by RICHARD.MCCLANAHAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 02, 2024

BMW of Westlake responded

Hi Richard, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 29, 2024

Dealership Rating
Employee Rating

Wonderful service team! Always honest, efficient, on time, and take great care of my car More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

October 26, 2024

Dealership Rating
Employee Rating

Dealership was very efficient with my car repair and everyone I came in contact with was friendly and informative The only reason that I gave, the dealership a four star is because they didn’t have a More

by MY2001SS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Nov 01, 2024

BMW of Westlake responded

We appreciate you taking the time to leave us this feedback.

October 24, 2024

Dealership Rating
Employee Rating

Brittaney & crew in the service department are amazing! ! We always get the best customer service @BMW of Westlake! More

by RAC33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Oct 27, 2024

BMW of Westlake responded

Reviews like this give us motivation and help us ensure we provide high-quality care.

October 23, 2024

Dealership Rating
Employee Rating

Easy process pretty the car was done in an hour and a half, Corey got me a loaner so I was able to run errands in between. More

by MARCELO.ORCHON
Recommend Dealer
Yes
Oct 26, 2024

BMW of Westlake responded

Marcelo, we are very happy we could provide you with a positive experience!

October 21, 2024

Dealership Rating
Employee Rating

Very clean. Friendly staff. I never can seem to get a courtesy car when my car is serviced but they do provide transportation to from my work More

by TROXDENISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day! Since the Covid, manufacturers have significantly cut back on the number of vehicles shipped to dealers. So, we simply do not have as many vehicles for our loaner fleet. Pre-Covid we had nearly 75 loaner vehicles. Now, it is hard to find 30 vehicles for our loaner fleet. I apologize for any inconvenience.

October 19, 2024

Dealership Rating
Employee Rating

Brittaney does a great job. She’s good at analyzing problems and offing options. Her communication and follow-up are excellent. More

by RAB888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

Oct 24, 2024

BMW of Westlake responded

Thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

October 15, 2024

Dealership Rating
Employee Rating

Excellent customer service and attention to detail and great option for rental car usage. Good communication among representative and technician More

by DONNATHEBERGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick

October 11, 2024

Dealership Rating
Employee Rating

Very professional and keep me updated when my car was expected to take a few extra days to service. More

by ANGELAGUG123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 13, 2024

BMW of Westlake responded

Angela, thank you so much for the positive review!

October 10, 2024

Dealership Rating
Employee Rating

Everyone was great. They got me in and out quickly and made sure I had a way to get back to pick up my car. More

by AMELIA.J.LEONARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick , Eric (? the shuttle driver)

Oct 13, 2024

BMW of Westlake responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

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