Mathew Povroznik
Mathew Povroznik at BMW of Westlake

Mathew Povroznik | Page 34

BMW Service Advisor

BMW of Westlake

24690 Sperry Drive
Westlake, OH 44145

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4.8
339 Reviews
4.8

339 Reviews

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339 Reviews of Mathew Povroznik

August 09, 2023

Dealership Rating
Employee Rating

Service Department did a professional job communicating and providing services to repair my X1. Brittaney did a great job answering questions and explaining the issues and repairs that needed to be addres More

by CRAIGDSIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, Cory McConville , Andrew Shaw

Aug 09, 2023

BMW of Westlake responded

Thanks for the awesome review about the team!

August 05, 2023

Dealership Rating
Employee Rating

Westlake BMW always delivers attentive customer service. Knowledgeable technicians and customer service professionals. A trustworthy team. More

by Rocky River
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 07, 2023

BMW of Westlake responded

Thank you for this awesome review!

August 02, 2023

Dealership Rating
Employee Rating

I had a 10K service performed and it was uneventful, just the way I like it. Westlake BMW is clean, good coffee in the waiting area, and there are no surprises. It was a nice touch to have them wash and vacu More

by fjpziggy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 03, 2023

BMW of Westlake responded

Thank you for the positive feedback!

August 02, 2023

Dealership Rating
Employee Rating

Very professional and punctual. Made the experience very pleasant. Brittaney is the best and was extremely helpful. More

by Kissamd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes, Cory McConville , Christian Gufreda, Andrew Shaw, Jim Strunk

Aug 02, 2023

BMW of Westlake responded

Thank you for this awesome review!

July 18, 2023

Dealership Rating
Employee Rating

Knowledgeable service people and exceptional service. Amenities allowed me to work while waiting for my car. More

by RACOLON556
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cameron LaPorte

Jul 18, 2023

BMW of Westlake responded

Thanks for the positive review!

July 08, 2023

Dealership Rating
Employee Rating

As always they were fast, friendly and professional. In and out, with fresh coffee and wyfi More

by 00BUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 10, 2023

BMW of Westlake responded

Thank you for the amazing review!

July 07, 2023

Dealership Rating
Employee Rating

Westlake BMW service department had good communication and fast service. I will continue to use them when needed. More

by AL32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes, Cory McConville , Christian Gufreda, Andrew Shaw, Jim Strunk

Jul 07, 2023

BMW of Westlake responded

Thanks for the great review!

June 30, 2023

Dealership Rating
Employee Rating

Ken went above and beyond in helping me build and order my X3 to my specifications. Communication was excellent keeping me informed on every issue. More

by jimyammarino
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Ken Delk, Mike Niedzwiecki

Jun 30, 2023

BMW of Westlake responded

Thanks for the awesome review about Ken!

June 29, 2023

Dealership Rating
Employee Rating

G o o d s e r v i c e and f a s t More

by jlarge24
Service Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brittaney Quick, John Cordell, Jeff Hughes, Cory McConville , Christian Gufreda, Andrew Shaw, Jim Strunk

Jun 29, 2023

BMW of Westlake responded

Thanks for the great review!

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