Mathew Povroznik | Page 33

Worked with Matthew on arrival for my repair appointment,we went through what I needed done.He was very professional and personable.He arranged transport to my rental car. Matthew communicated appointment,we went through what I needed done.He was very professional and personable.He arranged transport to my rental car. Matthew communicated with me through the entire process,worked was completed in 1 day,these guys did a great job.I'll definitely be back for any other work I need done... More

by ASMITH2430 Verified Customer Verified Customer

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Brittany was so helpful and professional. The best experience I can’t but thank her The best experience I can’t but thank her More

by Kissamd Verified Customer Verified Customer

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Pleasant staff, good facility, kept me informed throughout the process. Location is good TJ or me throughout the process. Location is good TJ or me More

by DKACZ712 Verified Customer Verified Customer

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I appreciated the consistent communication (updates) on the status of my car. When a loaner car wasn’t available, transportation was provided. Thank you! the status of my car. When a loaner car wasn’t available, transportation was provided. Thank you! More

by BOHRER.8 Verified Customer Verified Customer

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Brittaney and Matt were very professional to work with and the mechanic who worked on my car was awesome! I really liked the 30 second video on the overall of my car. Plus, I loved that you guys & gals re and the mechanic who worked on my car was awesome! I really liked the 30 second video on the overall of my car. Plus, I loved that you guys & gals returned my car washed and shiny! Very impressed with your service. More

by EUNICEGIRLS Verified Customer Verified Customer

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Mathew was very helpful with getting my car fixed and went a extra mile when certain things wasn't done made me a very happy customer went a extra mile when certain things wasn't done made me a very happy customer More

by QUONBROWN Verified Customer Verified Customer

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The staff at the Westlake dealership was very courteous and polite. They made my time at the dealership very uneventful. The carwash needs improvement. and polite. They made my time at the dealership very uneventful. The carwash needs improvement. More

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Service Department did a professional job communicating and providing services to repair my X1. Brittaney did a great job answering questions and explaining the issues and repairs that needed to be addres and providing services to repair my X1. Brittaney did a great job answering questions and explaining the issues and repairs that needed to be addressed. The different individuals in the service department I communicated with were very helpful as well. Thank you BMW WESTLAKE SERVICE DEPT More

by CRAIGDSIMMONS Verified Customer Verified Customer

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Westlake BMW always delivers attentive customer service. Knowledgeable technicians and customer service professionals. A trustworthy team. Knowledgeable technicians and customer service professionals. A trustworthy team. More

by Rocky River Verified Customer Verified Customer

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I had a 10K service performed and it was uneventful, just the way I like it. Westlake BMW is clean, good coffee in the waiting area, and there are no surprises. It was a nice touch to have them wash and vacu the way I like it. Westlake BMW is clean, good coffee in the waiting area, and there are no surprises. It was a nice touch to have them wash and vacuum my car. More

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