Mathew Rivera

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that our team member provided friendly and courteous service, keeping you informed every step of the way. We're always here to help and ensure your experience is as smooth as possible. Please don't hesitate to reach out if you have any more questions or need further assistance.

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're glad everything was done correctly and that you received updates throughout the process. It's great to hear the technician greeted you and explained everything clearly when you picked up your truck. We appreciate your feedback and look forward to serving you again in the future!

DCH Wappingers Falls Toyota responded

Thank you so much for your glowing review! We're thrilled to hear that you had the best service experience with us. Providing punctual and professional service is our priority, and we're delighted that our team exceeded your expectations. We're glad you found our waiting area comfortable and enjoyed the amenities. The video update and text notifications are part of our commitment to keeping you informed throughout the service process. If there's anything else we can do for you or if you have any more feedback to share, please feel free to reach out. We look forward to continuing to provide you with exceptional service in the future.

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that you found our waiting room comfortable and our representatives helpful during your visit. We understand that the wait time of nearly 3 hours was longer than expected, and we apologize for any inconvenience caused. Your feedback helps us improve, and we'll work on optimizing our processes to better serve you in the future. If there's anything else we can do for you, please let us know.

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad to hear that you appreciate our professional and courteous service. Providing quality care without unnecessary upselling is our priority. We look forward to continuing to serve you!

DCH Wappingers Falls Toyota responded

We're delighted to hear that you had a positive experience with our service department! It's great to know that they took such good care of your car. We always aim to provide honest and helpful service, and we're glad you were able to take advantage of the free service options. If there's anything else we can assist you with, please don't hesitate to let us know.

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're delighted to hear that you found our service fast, clean, and neat. We appreciate your business and look forward to serving you again in the future!

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that Matt provided you with outstanding service. We take pride in our team's ability to deliver prompt and informative service while maintaining honesty and transparency. If you ever need anything else, please don't hesitate to reach out.

DCH Wappingers Falls Toyota responded

"Thank you for your kind words! We're thrilled to hear that Mathew provided you with professional and prompt service. We strive to go above and beyond for our customers, and we're glad to hear that Mathew's dedication made a positive impact on your experience. We truly appreciate your feedback and your trust in us."

DCH Wappingers Falls Toyota responded

Thank you for your glowing review! We're thrilled to hear that Matthew consistently provides excellent service, showcasing his alertness, friendliness, responsiveness, and knowledge. We're lucky to have him on our team, and we appreciate your recognition of his exceptional skills. Your satisfaction is our priority, and we look forward to serving you again!