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Mathew Rivera (in Service)
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Mathew Rivera (in Service)
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
396 Reviews
Dealership Experience
2 yrs, 10 mos
Industry Experience
12 yrs, 2 mos
Languages Spoken
English
396 Reviews
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396 Reviews of Mathew Rivera (in Service)
April 17, 2024
Your service assistant manager Matt Rivera was on the money with every part of the repair.being retired from the auto and heavy truck service industry as an a.s.e Master tech and instructor, I would rec money with every part of the repair.being retired from the auto and heavy truck service industry as an a.s.e Master tech and instructor, I would recommend your service department highly.. More
by Penquin761
Verified CustomerOther Employees Tagged: Michael O'Hare
Helpful 
April 16, 2024
The service crew worked fast and were kind and informative. The video shared was helpful and greatly appreciated! informative. The video shared was helpful and greatly appreciated! More
by nadiamazizi
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas
April 16, 2024
We appreciate the timely diagnostics and quick to respond with communication. I’m glad we chose DCH Wappinger’s Toyota to take over servicing our two Toyota vehicles. We chose wisely! Thank you. with communication. I’m glad we chose DCH Wappinger’s Toyota to take over servicing our two Toyota vehicles. We chose wisely! Thank you. More
by JOHN@MKDA.COM
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas
April 11, 2024
My service advisor Matthew Rivera was very helpful and professional. The Lexus hybrid I brought in for brake fluid service is new to me, Matthew went through the CarFax report on the car, and along with t professional. The Lexus hybrid I brought in for brake fluid service is new to me, Matthew went through the CarFax report on the car, and along with technician Devon Daly, gave me solid information on other maintenance I need based on the mileage of the vehicle. I appreciate the level of service I received and will return for future maintenance. More
by toddgiudice
April 10, 2024
Matt was very helpful and professional with his work, thanks you to all service team. thanks you to all service team. More
by jehangt3
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas
April 05, 2024
I had my truck serviced for the first time and loved that I received step by step updated and love to see the video inspection. Thank you DCH! I received step by step updated and love to see the video inspection. Thank you DCH! More
by jenuine1430
Other Employees Tagged: Thomas Hackett
February 22, 2024
I love my car that I purchased at this dealership, and love the care it’s received since owning it. This is truly one place that I truly enjoy waiting while I have service work done. What is there not to love the care it’s received since owning it. This is truly one place that I truly enjoy waiting while I have service work done. What is there not to love about a coffee machine that makes coffee, Cappuccino, latte, espresso, hot chocolate, etc., and also does decaf? I go to the waiting room with a bag full of paperwork and a book. I find a comfortable seat, or a table, and get things done. Sometimes I even bring a snack to have with my beverage and make myself comfortable. My car gets taken care of , while I get things accomplished in a comfortable environment. This is a win -win situation. Thank you Wappinger Toyota for treating your customers like they matter. You certainly have won me as a repeat customer. More
by JEANANNEGALE
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas , Sam Zagami
February 09, 2024
Had a 5000 mile service, tires rotated, and an alignment I was treated fantastic and as a valued customer. Everything was explained from beginning to end. I couldn't be happier. Once again DCH has exceeded I was treated fantastic and as a valued customer. Everything was explained from beginning to end. I couldn't be happier. Once again DCH has exceeded my expectations. More
by rgraham460
Other Employees Tagged: Matt
January 20, 2024
Great service with friendly workers you can trust. So thankful for the roadside assistance and quick flat tire fix So thankful for the roadside assistance and quick flat tire fix More
by Crystalnm4
Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas
January 20, 2024
Excellent sales process with timely and professional employees, and the service department was also great to deal with. employees, and the service department was also great to deal with. More
by DAMIENMAGARELLI
Other Employees Tagged: Robert Goldberg, Joshua Johns , Keith
