Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera | Page 2

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.8
565 Reviews

Dealership Experience

4 yrs, 1 mo

Industry Experience

13 yrs, 5 mos

Languages Spoken

English English

4.8

565 Reviews

Write a Review

565 Reviews of Mathew Rivera

June 08, 2025

Dealership Rating
Employee Rating

Very good service. Polite and attentive. The video of the service was very nice and informative. More

by SUSALU01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 09, 2025

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you appreciated the service and found the video helpful. We look forward to serving you again!

June 07, 2025

Dealership Rating
Employee Rating

I had a good service appointment today. Got what needed to be done and got in and out quickly. More

by burnsmoose
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jun 07, 2025

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We’re glad your service appointment went smoothly and you were in and out quickly. We appreciate your business and look forward to serving you again!

June 06, 2025

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Employee Rating

Well, they have really nice people they’re working they get the car in time they fix it. They update me for everything and let me know really quick as soon as they finished so I can go pick up the car. Tha More

by Antonjo_vuktilaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 06, 2025

DCH Wappingers Falls Toyota responded

Thank you for the kind words! We're so glad to hear that our team kept you informed and had your car ready on time. Providing quick updates and great service is what we strive for. We truly appreciate your feedback and look forward to seeing you again!

June 02, 2025

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The staff is always friendly and professional. My husband and I have purchased our last 4 cars from DCH More

by TEACHCO25
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Recommend Dealer
Yes

Other Employees Tagged: Michael O'Hare

Jun 02, 2025

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and loyalty! We're so happy to hear that you and your husband have had such positive experiences with our friendly and professional team. It’s always a pleasure to help, and we truly appreciate you choosing DCH for your last four vehicles!

May 31, 2025

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Wow, Wow, Wow, is all I can say. I took my 2023 Tacoma TRD Sport into DCH today for an oil change and tire rotation. When I purchased my Tacoma from DCH brand new, I purchased a serv More

by rgraham12111965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett

May 31, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for sharing your incredible experience! We’re truly grateful for your continued loyalty and are thrilled that our team at DCH Wappingers Toyota exceeded your expectations once again. It’s our goal to always provide service that goes above and beyond, and your story is a great reminder of why we do what we do. We’re honored you choose to drive the extra distance to work with us—it means a lot. We look forward to continuing to provide you with top-notch service for many miles to come.

May 28, 2025

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It's always impressive to know that Toyota goes beyond expectation and is also a pleasure to work with. More

by JP
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Recommend Dealer
Yes
May 29, 2025

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that your experience with Toyota exceeded expectations and was a pleasure. We truly appreciate your support.

May 27, 2025

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Employee Rating

This Toyota dealership is great! They were able to efficiently give me the service I needed! Very happy with the service! More

by reginalafuente
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
May 27, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so glad to hear you had a positive and efficient service experience. We appreciate your kind words and look forward to serving you again.

May 24, 2025

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Employee Rating

Good. Didn’t have to wait long. Did like the video shown of tech working on my car More

by Laura cherry
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Recommend Dealer
Yes
May 25, 2025

DCH Wappingers Falls Toyota responded

Laura, thank you for the feedback! We're glad you had a quick visit and enjoyed the video of the technician working on your car. We appreciate your visit and look forward to seeing you next time.

May 21, 2025

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Joshua was great, my oil changed was done quickly and he made sure I was out way before the time I needed to leave by. Everyone is always very nice More

by JJP0722
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Recommend Dealer
Yes
May 22, 2025

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad Joshua took such good care of you and got you out on time. We appreciate your kind words and look forward to seeing you again.

May 21, 2025

Dealership Rating
Employee Rating

Am happy because all the time the people due good job good service good a More

by PONCIANOA099
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

May 22, 2025

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're happy to hear you're pleased with our service and the team's consistent hard work. We truly appreciate your support and look forward to seeing you again.

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