Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota
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Mathew Rivera | Page 19

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.8
402 Reviews

Dealership Experience

2 yrs, 11 mos

Industry Experience

12 yrs, 3 mos

Languages Spoken

English English

4.8

402 Reviews

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402 Reviews of Mathew Rivera

March 21, 2023

Dealership Rating
Employee Rating

Great service… Had a hitch and wiring harness installed. Job completed on time.. courtesy ride was timely. More

by ljeanniepc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 20, 2023

Dealership Rating
Employee Rating

They managed to give me my appointment when I needed it. My only complaint was it 1 and 1/2 hours for just an oil change. More

by stanperl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 22, 2023

DCH Wappingers Falls Toyota responded

Hello Stanperl, I'm Happy to hear that we got you in, however not so happy it took so long. Please accept our apology. It should never take that long, or we should have been up front if things were running behind. Thank you, Ben Carlson 845-296-4261

March 18, 2023

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Service was efficient, thorough and highly professional in every way. I’m always very satisfied whenever I have this dealer help me maintain my car More

by BARBARAMwalling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 20, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 15, 2023

Dealership Rating
Employee Rating

Good comuniticarion. I appreciated the small video they explain everything before the car leave the dealer overall great experience More

by willtobar74
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 16, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 15, 2023

Dealership Rating
Employee Rating

I hate writing reviews even more than I hate radishes. And I really hate radishes. More

by Ihatersdishes
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 16, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

March 14, 2023

Dealership Rating
Employee Rating

I Ben a custom for this dealer for 11yers and I like the service very much. Thank you for your service More

by amor01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2023

DCH Wappingers Falls Toyota responded

Thank you for your kind words and loyalty to our dealership over the years!

March 11, 2023

Dealership Rating
Employee Rating

Always excellent service and very professional work. I have been buying and taking my cars at DCH Wappingers Falls for over ten years and they are very good. More

by JonAnn
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Gasiunas

Mar 13, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We truly appreciate your loyalty to our dealership and look forward to seeing you again soon!

March 11, 2023

Dealership Rating
Employee Rating

Always A good experience when bringing my truck for service. The waiting room is clean and comfortable plus I can get some work done while I wait. More

by JPDS
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Mar 13, 2023

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership and we look forward to working with you again in the future!

March 10, 2023

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Employee Rating

Great communication and made it possible to get to work without a rental, car is running great.proud to own a toyota More

by redrigo247
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Mar 10, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! It's a pleasure to know our team could assist you and make your experience a memorable one.

March 09, 2023

Dealership Rating
Employee Rating

Loved going for Toyota Care. I’m sad my 2 free years are up but I will still bring my car there for maintenance. More

by Tiffany Toole
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael O'Hare, Thomas Hackett

Mar 10, 2023

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback, Tiffany! We look forward to working with you again soon!

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