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Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
637 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

4.9

637 Reviews

Write a Review

637 Reviews of Mathew Rivera

January 07, 2026

Dealership Rating
Employee Rating

Without appointments, they do their best to resolve the need. I was very grateful, thanks a lot for getting my car back on the road, without me stressing. More

by vero51gees
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 07, 2026

DCH Wappingers Falls Toyota responded

Hi Vero51Gees, thank you for sharing your experience! 🙌 We’re glad our team could get you back on the road smoothly and take the stress out of the process. We appreciate your kind words and look forward to helping you again anytime!

January 06, 2026

Dealership Rating
Employee Rating

I feel like going to see a family member. I don't feel like an stranger and I am very pleased with the service. More

by IGOMEZ567
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for your heartfelt feedback! We’re so glad to hear that you feel welcomed and cared for like family. Providing a comfortable, friendly experience is very important to us, and we truly appreciate your kind words.

January 06, 2026

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Employee Rating

Profesional and caring In my personal opinion I will recommend your service Thank you for everything More

by IGOMEZ567
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad to hear you found our service professional and caring. We truly appreciate your recommendation and thank you for choosing us.

January 06, 2026

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Employee Rating

Mathew was extremely helpful and communicative about the process/timeline of my car. Thank you More

by Taralent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

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Jan 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that Mathew was extremely helpful and kept you well informed throughout the process and timeline. We truly appreciate your trust and look forward to assisting you again.

January 06, 2026

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Employee Rating

They're great in every area remembering you when you come in for service. Excellent customer care & great coffee More

by RHONDY2
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for the kind words and for choosing DCH Wappingers Falls Toyota! We’re so glad to hear you enjoy the personalized service, excellent customer care, and of course the coffee. Rhondy and our entire service team truly appreciate your loyalty and look forward to welcoming you back again soon!

January 06, 2026

Dealership Rating
Employee Rating

Nice facility, great service Mathew explained my service needs well and ensured things were taken care of properly. More

by WRKELLY2
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re thrilled to hear you had a great experience at DCH Wappingers Falls Toyota. Mathew and the team take pride in making sure every service is explained clearly and handled properly. We appreciate your feedback and look forward to seeing you again!

January 06, 2026

Dealership Rating
Employee Rating

Nice facility, great service Mathew explained my service needs well and ensured things were taken care of properly. More

by WRKELLY2
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re thrilled to hear you had a great experience at DCH Wappingers Falls Toyota. Mathew and the team take pride in making sure every service is explained clearly and handled properly. We appreciate your feedback and look forward to seeing you again!

January 05, 2026

Dealership Rating
Employee Rating

Lauren has been great always. Mechanic great also, talked to us in person. Thank you More

by mroczek06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

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Jan 05, 2026

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re so happy to hear that Lauren consistently provides great service and that our mechanic took the time to speak with you personally. We truly appreciate your kind words and your trust in our team. We look forward to assisting you again at DCH Wappingers Falls Toyota!

January 05, 2026

Dealership Rating
Employee Rating

Judy Deems is fantastic. We were going on a trip. The car needed repair with hardly any time available. She managed to get us in, have the repair i & we were able to leave o More

by EXRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

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Jan 05, 2026

DCH Wappingers Falls Toyota responded

Thank you for the 5-star review! We’re thrilled to hear that Judy went above and beyond to get your vehicle taken care of in such a short timeframe. Making sure you could leave on time for your trip is exactly the level of care we strive for. We’ll be sure to share your kind words with Judy and our service team. We truly appreciate your trust and look forward to assisting you again in the future!

January 03, 2026

Dealership Rating
Employee Rating

Very helpful and friendly. Would buy from there again. Bryce Mann was great and we never felt pressured. More

by AMBER.E.KLEMANN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dylan Abell, Joshua Johns , Bryce Mann

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Jan 03, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback, Amber! We’re thrilled to hear that Bryce Mann provided helpful, friendly service and made your experience pressure-free. We truly appreciate your support and look forward to helping you again in the future.

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