Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera | Page 30

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
720 Reviews

Dealership Experience

5 yrs, 5 mos

Industry Experience

14 yrs, 9 mos

Languages Spoken

English English

4.9

720 Reviews

Write a Review

720 Reviews of Mathew Rivera

August 21, 2024

Dealership Rating
Employee Rating

I wanted a vehicle with no fuss, and I left with a vehicle without feeling distress or feeling unease or pressured about the purchase. Most of my time was spent waiting for my vehicle to get cleaned. More

by jla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 21, 2024

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re delighted to hear that Michael and Dylan made your vehicle purchase smooth and stress-free. It’s great to know that you felt no pressure and had a positive experience with us. We appreciate your feedback and hope you enjoy your new vehicle! 🚗✨

August 19, 2024

Dealership Rating
Employee Rating

Thans and thans toyota Toyota very good and bitiful I liked toyota thank you so much More

by AHMAD-SAFI2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas

Aug 19, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're delighted you like the Toyota. If you need any assistance, just let us know.

August 10, 2024

Dealership Rating
Employee Rating

I received excellent service and was in and out in a very appropriate time. That was good. More

by skypilot767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 10, 2024

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that you received excellent service and that the process was efficient. If you need anything else or have more questions, feel free to reach out. We appreciate your support!

August 06, 2024

Dealership Rating
Employee Rating

Very professional staff, top to bottom. There was a vet Ray clean environment and facilities. More

by ENDSLEYACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad to hear you found our staff professional and our facilities clean. Your positive feedback is greatly appreciated!

August 06, 2024

Dealership Rating
Employee Rating

I’ve said it before and I’ll say it again. Mathew is the person I go to, he’s great and he knows me and my vehicles. DCH has gone above and beyond with my 2023 Tacoma and my girlfriend’s 2024 More

by rgraham460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 06, 2024

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and kind words! We’re thrilled that Mathew and the DCH team have consistently exceeded your expectations. It’s great to hear that you’re happy with both your Tacoma and your girlfriend’s Corolla SE. If you need anything else, we’re always here to help!

August 03, 2024

Dealership Rating
Employee Rating

Matthew was pleasant, courteous and prominently his demeanor. He answered my questions and looked up my tire warranty information in a timely manner. More

by cajmcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2024

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're delighted to hear that Matthew's courteous and efficient service met your needs. If you have any more questions or need further assistance, feel free to reach out. We appreciate your feedback!

August 03, 2024

Dealership Rating
Employee Rating

Melissa the salesperson was fantastic. . Support staff was very accommodating. I got the best price and the whole sales process was a pkeasure More

by JAKEYFOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 04, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that Melissa and our support staff made your experience fantastic and that you were pleased with the price and process. If there’s anything more we can do for you, don’t hesitate to let us know. Enjoy your new vehicle!

August 01, 2024

Dealership Rating
Employee Rating

I can always trust that repairs will be done right and the staff are always friendly and courteous. More

by AUDIOJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 01, 2024

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad to hear that you can trust us for quality repairs and appreciate our friendly, courteous staff. Your satisfaction is our top priority!

July 10, 2024

Dealership Rating
Employee Rating

Friendly, courteous, excellent with customer service. He called with updates. When I called with multiple questions he assured me that it was no bother to him. More

by LLOPEZ1324
Recommend Dealer
Yes

Other Employees Tagged: Matthew Rivera

Jul 11, 2024

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that our team member provided friendly and courteous service, keeping you informed every step of the way. We're always here to help and ensure your experience is as smooth as possible. Please don't hesitate to reach out if you have any more questions or need further assistance.

June 29, 2024

Dealership Rating
Employee Rating

Everything was done correctly. I received phone calls throughout the whole time.My truck was there and when I came to pick it up.The technician came out and greeted me and told me e More

by BOW1HUNT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 29, 2024

DCH Wappingers Falls Toyota responded

Thank you for sharing your positive experience! We're glad everything was done correctly and that you received updates throughout the process. It's great to hear the technician greeted you and explained everything clearly when you picked up your truck. We appreciate your feedback and look forward to serving you again in the future!

...
30
...

Dealership Inventory (288 Vehicles)

used 2025 Toyota Corolla Cross Hybrid car, priced at $34,693
2025 Toyota Corolla Cross Hybrid
used
Soul Red Crystal/Jet Black exterior
Automatic
All-wheel Drive
used 2018 Subaru Crosstrek car, priced at $14,490
2018 Subaru Crosstrek
used
Sso exterior
Automatic
All-wheel Drive
used 2019 Kia Optima car, priced at $7,991
2019 Kia Optima
used
Snow White Pearl exterior
Automatic
Front-wheel Drive
used 2025 Hyundai Kona car, priced at $20,994
2025 Hyundai Kona
used
Atlas White exterior
Automatic
All-wheel Drive
used 2024 Toyota Sienna car, priced at $44,792
2024 Toyota Sienna
used
Cement exterior
Automatic
All-wheel Drive
used 2023 Ford Bronco car, priced at $31,998
2023 Ford Bronco
used
Iconic Silver Metallic exterior
Automatic
Four-wheel Drive