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Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
642 Reviews

Dealership Experience

4 yrs, 7 mos

Industry Experience

13 yrs, 11 mos

Languages Spoken

English English

4.9

642 Reviews

Write a Review

642 Reviews of Mathew Rivera

January 14, 2026

Dealership Rating
Employee Rating

Staff carefully checked vehicle for any remaining issues that needed to be addressed. Staff are friendly and helpful. More

by GELRON2365
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 14, 2026

DCH Wappingers Falls Toyota responded

Thank you for your review! We’re glad to hear that our team thoroughly checked your vehicle and provided friendly, helpful service. We appreciate your feedback and look forward to assisting you again in the future.

January 11, 2026

Dealership Rating
Employee Rating

Terrific dealership. Judy Deems was wonderful in making sure we/our car was ready for our trip. We had a very tight schedule with a sudden service need. More

by EXRC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas, Judy Deems, Lauren Fusaro

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Jan 12, 2026

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We’re so glad we could help get your car ready in time for your trip, especially on such a tight schedule. Judy Deems will be thrilled to hear your kind words. We truly appreciate your trust and wish you safe and happy travels!

January 10, 2026

Dealership Rating
Employee Rating

Friendly, understanding, easy. Great experience all around. Mr Mat Rivera was professional courteous and great. More

by Ltallevi32
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 11, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind feedback! We’re thrilled to hear that your experience was friendly, easy, and enjoyable. Mathew will be especially pleased to know that his professionalism and courtesy made a positive impact. We truly appreciate your review and look forward to assisting you again in the future!

January 09, 2026

Dealership Rating
Employee Rating

Great helpful friendly Matt helped me and my family when we needed a little extra help while our car was n the shop and we had a death in the family More

by steveschwartz100
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 09, 2026

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience with us. We’re glad Matt was able to provide helpful and friendly support during such a difficult time. Our sincere condolences to you and your family, and we truly appreciate you trusting us when you needed extra care.

January 09, 2026

Dealership Rating
Employee Rating

Great communication Great communication, professional, timely, and helpful. and the waiting room with TV was very comfortable More

by kathleenakoch
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 09, 2026

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We’re thrilled to hear that you had a great experience with our team and found the communication, professionalism, and timeliness to your liking. We're also glad you enjoyed the comfortable waiting area! We look forward to serving you again soon.

January 07, 2026

Dealership Rating
Employee Rating

Without appointments, they do their best to resolve the need. I was very grateful, thanks a lot for getting my car back on the road, without me stressing. More

by vero51gees
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 07, 2026

DCH Wappingers Falls Toyota responded

Hi Vero51Gees, thank you for sharing your experience! 🙌 We’re glad our team could get you back on the road smoothly and take the stress out of the process. We appreciate your kind words and look forward to helping you again anytime!

January 06, 2026

Dealership Rating
Employee Rating

I feel like going to see a family member. I don't feel like an stranger and I am very pleased with the service. More

by IGOMEZ567
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for your heartfelt feedback! We’re so glad to hear that you feel welcomed and cared for like family. Providing a comfortable, friendly experience is very important to us, and we truly appreciate your kind words.

January 06, 2026

Dealership Rating
Employee Rating

Profesional and caring In my personal opinion I will recommend your service Thank you for everything More

by IGOMEZ567
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re glad to hear you found our service professional and caring. We truly appreciate your recommendation and thank you for choosing us.

January 06, 2026

Dealership Rating
Employee Rating

Mathew was extremely helpful and communicative about the process/timeline of my car. Thank you More

by Taralent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Judy Deems

Report | Print
Jan 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad to hear that Mathew was extremely helpful and kept you well informed throughout the process and timeline. We truly appreciate your trust and look forward to assisting you again.

January 06, 2026

Dealership Rating
Employee Rating

They're great in every area remembering you when you come in for service. Excellent customer care & great coffee More

by RHONDY2
Recommend Dealer
Yes

Other Employees Tagged: Mathew Rivera

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Jan 06, 2026

DCH Wappingers Falls Toyota responded

Thank you for the kind words and for choosing DCH Wappingers Falls Toyota! We’re so glad to hear you enjoy the personalized service, excellent customer care, and of course the coffee. Rhondy and our entire service team truly appreciate your loyalty and look forward to welcoming you back again soon!

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