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Mathew Rivera

Overview Reviews (712) Inventory (262)

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Mathew Rivera

Mathew Rivera | Page 68

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.9

712 Reviews

Overview Reviews (712) Inventory (262)

Dealership Experience

5 yrs, 2 mos

Industry Experience

14 yrs, 6 mos

Languages Spoken

English

4.9

712 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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712 Reviews of Mathew Rivera

June 08, 2022

Dealership Rating

Employee Rating

Clean good customer service,Matt is very helpful a+++I am happy to have my car service at Toyota Wappingers Falls happy to have my car service at Toyota Wappingers Falls More

by DATKHACH75

Verified Customer

Customer Service

Quality Of Work

Friendliness

Recommend Dealer

Yes

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Jun 09, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Matt!

June 02, 2022

Dealership Rating

Employee Rating

I count on the prompt service and continued progress as my Vechicle is being serviced. Always a pleasure! my Vechicle is being serviced. Always a pleasure! More

by JOYSKI106

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Jun 03, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the outstanding feedback regarding your recent experience with us!

May 25, 2022

Dealership Rating

Employee Rating

After the car was serviced and I drove up the street it was making 2 different noises that it didn’t have before it was worked on. They were great at riding along to hear them. The shuttle me home and we’r was making 2 different noises that it didn’t have before it was worked on. They were great at riding along to hear them. The shuttle me home and we’re able to fix the issues. I was very happy with the service. More

by RUTS93

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know you had such a great experience working with us. We truly appreciate your kind words and hope to see you again in the future!

May 19, 2022

Dealership Rating

Employee Rating

Great service. Kept me informed and provided transportation home while I waited for work to complete. Kept me informed and provided transportation home while I waited for work to complete. More

by Kathilee

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership.

May 18, 2022

Dealership Rating

Employee Rating

Very accommodating, courteous, respectful. Always informed you what’s wrong with ur vehicle and what they are going to do. Always informed you what’s wrong with ur vehicle and what they are going to do. More

by MR.RICHGARD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Ben Carlson , Evin Calderon, Allison Croshier

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May 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know you had such a great experience at our dealership!

May 06, 2022

Dealership Rating

Employee Rating

Open, friendly, helpful, and no pressure to have to complete unnecessary work. I drive an hour and out of state to get this level of service complete unnecessary work. I drive an hour and out of state to get this level of service More

by SandraVA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 09, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the outstanding feedback, Sandra! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future!

May 04, 2022

Dealership Rating

Employee Rating

Great professional service. Waiting time was reasonable and feedback receive was good. Overall nice people and well educated. Waiting time was reasonable and feedback receive was good. Overall nice people and well educated. More

by gd

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 04, 2022 -

gd responded

Great professional service. Waiting time was reasonable and feedback receive was good. Overall nice people and well educate

May 03, 2022

Dealership Rating

Employee Rating

Great maintenance and customer service and always pleasant and go above what’s necessary with service thank you pleasant and go above what’s necessary with service thank you More

by homefre

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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May 04, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 27, 2022

Dealership Rating

Employee Rating

Service was very professional and efficient and timely. Very knowledgeable in hybrid synergy cars and very friendly service Very knowledgeable in hybrid synergy cars and very friendly service More

by Ronrrag

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

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Apr 28, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We're pleased you had such a great experience at our dealership!

April 25, 2022

Dealership Rating

Employee Rating

It was very professional. All along the process , the service professional kept me informed on the progress and the cost. I was very satisfied . All along the process , the service professional kept me informed on the progress and the cost. I was very satisfied . More

by BrendonWall

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas , Ciarra Arias, Evin Calderon, Allison Croshier, Alexis Dominick, Isabel Ferrer, Mike Giordano, Donna Nuesslein

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Apr 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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