Mathew Rivera
Mathew Rivera at DCH Wappingers Falls Toyota

Mathew Rivera | Page 67

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

Contact Me
4.9
712 Reviews

Dealership Experience

5 yrs, 2 mos

Industry Experience

14 yrs, 6 mos

Languages Spoken

English English

4.9

712 Reviews

Write a Review

712 Reviews of Mathew Rivera

July 14, 2022

Dealership Rating
Employee Rating

I’ve been using this dealership for 12 years and always very pleased with the service Very professional More

by madfeline
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas , Ciarra Arias, Mike Giordano

Jul 15, 2022

DCH Wappingers Falls Toyota responded

We truly appreciate your kind words and loyalty to our dealership!

July 13, 2022

Dealership Rating
Employee Rating

After meeting Jenn (who works for your dealer ship) mother I reached out to Jenn letting her know what I was looking for in Rav 4 Hybird, color interior/ exterior, sunroof, etc.,... she found a car bei More

by LISAM601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin McCarthy , Ciarra Arias, Mike Giordano, Jennifer Korwatch

Jul 14, 2022

DCH Wappingers Falls Toyota responded

Lisa, thank you for the excellent five-star review! It sounds like our team went above and beyond to assist you and provide you with outstanding service. At our dealership, customer satisfaction is always our top priority and we're happy to have met that mark!

July 12, 2022

Dealership Rating
Employee Rating

Have been a customer for menu years, I go back because they are that good! More

by DPISLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas Hackett, Melissa Tyler, Jason Gasiunas , Ciarra Arias, Mike Giordano

Jul 13, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We truly appreciate your loyalty to our dealership!

July 11, 2022

Dealership Rating
Employee Rating

Matthew R. was fantastic! We are from out of town and got into a bind with our car that needed checked and he was able to get us in pretty quickly on a Saturda More

by Carmina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Carmina responded

The above is accurate. Carmina Hunter

July 09, 2022

Dealership Rating
Employee Rating

When I arrive for servicing, someone attended to me right a way. Fast and effective customer service More

by nickeshawint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Giordano

Jul 11, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

July 06, 2022

Dealership Rating
Employee Rating

organize and service is fast. Matthew R. attended yo me as soon as I step in. More

by dansf241
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2022

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave a positive review. We look forward to seeing you again.

July 01, 2022

Dealership Rating
Employee Rating

Straight forward and excellent service. Easy to find help and when the appointment was finished, staff made sure to let me know my appointment was over More

by jfet105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Giordano

Jul 05, 2022

DCH Wappingers Falls Toyota responded

Thank you for taking the time to leave a 5 star service review. We look forward to seeing you again for your next service visit.

June 29, 2022

Dealership Rating
Employee Rating

I got my oil changed. I am able to bring my lap top and work while waiting. More

by al.sutctiffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 30, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

June 20, 2022

Dealership Rating
Employee Rating

Friendly, efficient, professional. Quiet sitting area. Car work completed timely. Clean bathroom. Updated my personal info. More

by IVARUB
Recommend Dealer
Yes
Jun 21, 2022

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

June 13, 2022

Dealership Rating
Employee Rating

My first time at the service department, it went as expected. Vehicle has 4900 miles. More

by Jseckler72662
Recommend Dealer
Yes
Jun 14, 2022

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review!

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