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Mathew Rivera

Overview Reviews (719) Inventory (263)

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Mathew Rivera

Mathew Rivera | Page 69

Assistant Service Manager

DCH Wappingers Falls Toyota

1349 Route 9
Wappingers Falls, NY 12590

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4.9

719 Reviews

Overview Reviews (719) Inventory (263)

Dealership Experience

5 yrs, 4 mos

Industry Experience

14 yrs, 8 mos

Languages Spoken

English

4.9

719 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

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719 Reviews of Mathew Rivera

May 19, 2022

Dealership Rating

Employee Rating

Great service. Kept me informed and provided transportation home while I waited for work to complete. Kept me informed and provided transportation home while I waited for work to complete. More

by Kathilee

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 20, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We're so happy you had such a great experience at our dealership.

May 18, 2022

Dealership Rating

Employee Rating

Very accommodating, courteous, respectful. Always informed you what’s wrong with ur vehicle and what they are going to do. Always informed you what’s wrong with ur vehicle and what they are going to do. More

by MR.RICHGARD

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Ben Carlson , Evin Calderon, Allison Croshier

May 19, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent feedback! It's a pleasure to know you had such a great experience at our dealership!

May 06, 2022

Dealership Rating

Employee Rating

Open, friendly, helpful, and no pressure to have to complete unnecessary work. I drive an hour and out of state to get this level of service complete unnecessary work. I drive an hour and out of state to get this level of service More

by SandraVA

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 09, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the outstanding feedback, Sandra! It's a pleasure to know you had such a great experience at our dealership and we hope to see you again in the future!

May 04, 2022

Dealership Rating

Employee Rating

Great professional service. Waiting time was reasonable and feedback receive was good. Overall nice people and well educated. Waiting time was reasonable and feedback receive was good. Overall nice people and well educated. More

by gd

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 04, 2022 -

gd responded

Great professional service. Waiting time was reasonable and feedback receive was good. Overall nice people and well educate

May 03, 2022

Dealership Rating

Employee Rating

Great maintenance and customer service and always pleasant and go above what’s necessary with service thank you pleasant and go above what’s necessary with service thank you More

by homefre

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

May 04, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 27, 2022

Dealership Rating

Employee Rating

Service was very professional and efficient and timely. Very knowledgeable in hybrid synergy cars and very friendly service Very knowledgeable in hybrid synergy cars and very friendly service More

by Ronrrag

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 28, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive five-star review! We're pleased you had such a great experience at our dealership!

April 25, 2022

Dealership Rating

Employee Rating

It was very professional. All along the process , the service professional kept me informed on the progress and the cost. I was very satisfied . All along the process , the service professional kept me informed on the progress and the cost. I was very satisfied . More

by BrendonWall

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Thomas Hackett, Jason Gasiunas , Ciarra Arias, Evin Calderon, Allison Croshier, Alexis Dominick, Isabel Ferrer, Mike Giordano, Donna Nuesslein

Apr 26, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 08, 2022

Dealership Rating

Employee Rating

Efficient and thorough. Not a long wait time. I got there 30 minutes earlier than my scheduled appointment and my car was still serviced at my arrival time. I was in and ou Not a long wait time. I got there 30 minutes earlier than my scheduled appointment and my car was still serviced at my arrival time. I was in and out quickly. More

by johnsonsandra30

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 11, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 08, 2022

Dealership Rating

Employee Rating

They were able to get me in the same day for a service and it was done in a timely manner. and it was done in a timely manner. More

by Kloc6171

Verified Customer

Recommend Dealer

Yes

Apr 11, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

April 04, 2022

Dealership Rating

Employee Rating

Honest up front pricing. Fair pricing. Fast service. Friendly staff. Convenient appoint schedule and ability to book online. Fair pricing. Fast service. Friendly staff. Convenient appoint schedule and ability to book online. More

by Anthony

Verified Customer

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Apr 05, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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