Dealer Reviews
Cars for Sale
Dealer Log In
Mathew Rivera
Mathew Rivera | Page 69
Assistant Service Manager
DCH Wappingers Falls Toyota
1349 Route 9
Wappingers Falls, NY 12590
712 Reviews
Dealership Experience
5 yrs, 2 mos
Industry Experience
14 yrs, 6 mos
Languages Spoken
English
712 Reviews
Write a Review
712 Reviews of Mathew Rivera
April 08, 2022
Efficient and thorough. Not a long wait time. I got there 30 minutes earlier than my scheduled appointment and my car was still serviced at my arrival time. I was in and ou Not a long wait time. I got there 30 minutes earlier than my scheduled appointment and my car was still serviced at my arrival time. I was in and out quickly. More
by johnsonsandra30
Verified Customer
March 23, 2022
DCH Wappingers Falls Toyota has my confidence. The gentlemen I deal with on every level are always kind and knowledgeable. The work is always excellent and I feel confident driving my car after The gentlemen I deal with on every level are always kind and knowledgeable. The work is always excellent and I feel confident driving my car after every visit. More
by Cpuft
March 11, 2022
DCH Wappingers Falls Toyota March 05, 2022 R. Graham First let me say, I've been a Toyota customer for more than 30 years and bought multiple vehicles from Prestige Toyota in Kingston NY. Afte Graham First let me say, I've been a Toyota customer for more than 30 years and bought multiple vehicles from Prestige Toyota in Kingston NY. After Prestige Toyota in Kingston NY, which is only 15 minutes from my home, damaged my 2018 Tacoma and tried to cover it up. They fought against paying for the repair, not to mention no one other than the service manager who caused the problem reached out to me. So, I tried DCH Wappingers Falls Toyota, they are an hour drive for me, so quality counted. I can't be more satisfied with the service I received at DCH. Everyone was pleasant and took the time to explain everything and find out my concerns. I not only recommend DCH Wappingers Falls Toyota but scheduled a follow up appointment with them. Remember they are an hour drive, and I'm using them again, that should say it all. Great job DCH, Prestige Toyota could learn about customer service, satisfaction, and how to treat loyal customers from you. After I spent more than $200,000.00 myself at Prestige over the last 20 years, not to mention friends and family, they lost my business. DCH was such a GREAT experience, I will use them, recommend them, and send everyone I know to DCH. than 30 years and bought multiple vehicles from Prestige Toyota in Kingston NY. After Prestige Toyota in Kingston NY, which is only 15 minutes from my home, damaged my 2018 Tacoma and tried to cover it up. They fought against paying for the repair, not to mention no one other than the service manager who caused the problem reached out to me. So, I tried DCH Wappingers Falls Toyota, they are an hour drive for me, so quality counted. I can't be more satisfied with the service I received at DCH. Everyone was pleasant and took the time to explain everything and find out my concerns. I not only recommend DCH Wappingers Falls Toyota but scheduled a follow up appointment with them. Remember they are an hour drive, and I'm using them again, that should say it all. Great job DCH, Prestige Toyota could learn about customer service, satisfaction, and how to treat loyal customers from you. After I spent more than $200,000.00 myself at Prestige over the last 20 years, not to mention friends and family, they lost my business. DCH was such a GREAT experience, I will use them, recommend them, and send everyone I know to DCH. March 09, 2022, update Not only did I recommend DCH Wappingers Falls Toyota in my last review, but I also used them again on March 10th, as I stated I was going to. Not only was the service fantastic the second time, but I was also charged 20% less than originally quoted. No-one is perfect, but it's how you treat people that counts. So far DCH has gone above and beyond my expectations. If I'm willing to drive an hour for service and repairs, that company better be above what I expect, and DCH has surpassed all my expectations. Great people, great service, and great prices. Thanks again DCH, for renewing my confidence in a Toyota dealership. I can only comment on my experience and let me say after reading some of the poor reviews for DCH, and then how I was treated, I can't understand the POOR reviews. I will say again based on how I was treated and how my vehicle was treated, I can't say anything negative about DCH. More
by rgraham460
Other Employees Tagged: Mike Giordano
March 08, 2022
Excellent Customer Service! And the quality of Service is second to none! Thank you. Purple Heart Recipient from West Point NY! And the quality of Service is second to none! Thank you. Purple Heart Recipient from West Point NY! More
by cielito.valencia
Other Employees Tagged: Thomas Hackett, Jason Gasiunas , Ciarra Arias, Evin Calderon, Allison Croshier, Alexis Dominick, Isabel Ferrer, Mike Giordano, Donna Nuesslein
March 02, 2022
Prompt, courteous, and professional throughout the entire sales and service process, DCH Wappingers Falls Toyota is definitely a cut above the competition. sales and service process, DCH Wappingers Falls Toyota is definitely a cut above the competition. More
by Michael Scott
Other Employees Tagged: Melissa Tyler, Jason Gasiunas , Ciarra Arias, Evin Calderon, Allison Croshier, Alexis Dominick, Isabel Ferrer, Mike Giordano, Donna Nuesslein
Dealership Inventory (262 Vehicles)
