Matt Fondren
Matt Fondren at Joe Rizza Acura
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Matt Fondren | Page 62

Service Consultant

Joe Rizza Acura

8150 W 159th St
Orland Park, IL 60462

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4.9
843 Reviews
4.9

843 Reviews

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843 Reviews of Matt Fondren

May 20, 2020

Dealership Rating
Employee Rating

I’d like to thank Ted and his staff in service for their outstanding service and commitment to making their clients happy. This staff is managed very well and their attention to detail is unmatched. I will More

by maher022784
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer , Charlotte Guinta

May 22, 2020

Joe Rizza Acura responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Ted and our team were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 20, 2020

Dealership Rating
Employee Rating

I love the work that they do when I take my car for service. I had zero problems when the service.i will keep bringing my car there. More

by Freddyb5
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer , Charlotte Guinta

May 22, 2020

Joe Rizza Acura responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 20, 2020

Dealership Rating
Employee Rating

Mike the shuttle driver was awesome! I was picked up on time and dropped off quickly! Great conversation and very knowledgeable about Acura and cars in general. More

by wwilson0107
Recommend Dealer
Yes

Other Employees Tagged: Pat Dazzo, Ted Jurick, Chris Kailer , Charlotte Guinta, Denise Manikouras

May 22, 2020

Joe Rizza Acura responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 19, 2020

Dealership Rating
Employee Rating

Well, I have been a customer of Joe Acura since 2007. What kept me coming back is the people That works their. The service department is the best that I have dealt with, they make you feel that you a More

by FFS29
Recommend Dealer
Yes

Other Employees Tagged: Bob Caputo, Brad Dodge, Ted Jurick, Chris Kailer , Charlotte Guinta, Omar Hammad, Denise Manikouras

May 22, 2020

Joe Rizza Acura responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 18, 2020

Dealership Rating

My Acura TLX Service Experience Excellent service and professional staff. The lounge area was spacious, clean and had several desk areas for me to complete my work while waiting on More

by cakiwowo2@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gerard Dumas, Brad Dodge, Ted Jurick, Chris Kailer, Todd Parady, Tony Ramos , Charlotte Guinta, Denise Manikouras

May 19, 2020

Joe Rizza Acura responded

Thank you for the great review, Christopher! Please come visit us if you need anything else, be it service or sales. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 16, 2020

Dealership Rating
Employee Rating

Always Prompt attention when you arrive and service associates are very good taking time to review your needs and communicate next steps. Follow up communication is good and car already as stated. 12 More

by patwernet
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer , Charlotte Guinta

May 19, 2020

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

Dealership Rating
Employee Rating

This is the only dealership that I go to. Everyone there is always kind and very helpful. The advisor keeps you informed from beginning to end about your vehicle. I never mind bringing my car in. More

by ECLARK9
Recommend Dealer
Yes

Other Employees Tagged: Charlotte Guinta

May 19, 2020

Joe Rizza Acura responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 12, 2020

Dealership Rating
Employee Rating

I’ve been a Joe Rizza customer for over 10 years. They always perform excellent work on my vehicles, go above and beyond to help when needed and they provide excellent customer service. More

by HEY.MELISSACOOK
Recommend Dealer
Yes

Other Employees Tagged: Brad Dodge, Chris Kailer

May 13, 2020

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty! We appreciate building long-term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 11, 2020

Dealership Rating
Employee Rating

Very professional and thorough. The job took several days to complete since there were multiple items to repair. Chris let me know that the job was going to take several days so it didn’t hit me unexpec More

by MOKENA.DAVE44
Recommend Dealer
Yes

Other Employees Tagged: Ted Jurick, Chris Kailer , Charlotte Guinta

May 11, 2020

Joe Rizza Acura responded

Thanks for taking the time to recognize your experience with us, Dave! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 11, 2020

Dealership Rating
Employee Rating

This is the best dealership I’ve ever dealt with. They’re honest & they don’t try to take advantage of their clients like most dealerships hence why I take my Lexus to get service @ my Acura dealership & not More

by MARKCHIBE
Recommend Dealer
Yes
May 13, 2020

Joe Rizza Acura responded

Thanks for this awesome review, Mark! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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