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Matt Franceschini
Matt Franceschini at Lithia Hyundai of Reno
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Matt Franceschini | Page 14

Service Advisor

Lithia Hyundai of Reno

2620 Kietzke Lane
Reno, NV 89502

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4.5
557 Reviews

Dealership Experience

9 yrs, 6 mos

4.5

557 Reviews

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557 Reviews of Matt Franceschini

February 12, 2023

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Employee Rating

Very courteous car was done faster than they said,the molding on the driver door was the only thing not repaired. More

by rickpo2808
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Recommend Dealer
Yes
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Feb 13, 2023

Lithia Hyundai of Reno responded

Thanks for the five-star review! Let us know if we can be of any further assistance going forward.

February 10, 2023

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Meet my needs when I thought my warranty wouldn't be covered fixed my jeep quickly More

by JNEUFELD21
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Everett Clunie

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Feb 13, 2023

Lithia Hyundai of Reno responded

We're always looking out for you at Lithia Hyundai of Reno! Thanks for stopping by with your Jeep!

February 06, 2023

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Amazing staff! I always have a great experience every time I visit this service department. More

by CHELSEAFOULK
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Yes
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Feb 07, 2023

Lithia Hyundai of Reno responded

It's always a pleasure to assist you at Lithia Hyundai of Reno, Chelsea! Thanks for being a valued customer!

February 05, 2023

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Employee Rating

Parts had to be ordered but I was keep apprised of progress, very satisfied with service and cost More

by PKKLINK
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith

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Feb 06, 2023

Lithia Hyundai of Reno responded

Thanks for the five-star review! We appreciate your patience and are glad we could get your vehicle repaired at Lithia Hyundai of Reno!

February 01, 2023

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Employee Rating

Thank you Brian Kelly and Brian Ogg you both are awesome we must love you guys at Hyundai reno bought 10 cars from you guys. Thanks everyone there at Hyundai motors. More

by Rickisand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Lance Smith , Tabatha Culver, Brain kelly Brian Ogg and Larry

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Feb 02, 2023

Lithia Hyundai of Reno responded

Thank you so much for your continued loyalty to Lithia Hyundai of Reno! We always look forward to seeing you and wish you safe travels ahead!

February 01, 2023

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Employee Rating

I always love getting my car checked up. Especially, Tabatha is doing an amazing job every time I visit them. More

by Lynn
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Recommend Dealer
Yes

Other Employees Tagged: Tabatha Culver

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Feb 02, 2023

Lithia Hyundai of Reno responded

We're always happy to see you here, Lynn! Thanks for being a valued customer at Lithia Hyundai of Reno and safe travels!

January 31, 2023

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I don't like writing reviews, so I'll just talk about how I don't like rewviews More

by GASARAKI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cuong Ngo, Everett Clunie, Hai Ngo, Jeremy Olsen, Chantel Kaminskaya, Bryan Mazariegos, Drea McGiffin , Gio Castro, Tabatha Culver

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Jan 31, 2023

Lithia Hyundai of Reno responded

We appreciate the high rating nonetheless! Thanks for taking the time to share your feedback with us at Lithia Hyundai of Reno!

January 30, 2023

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Helpful, friendly and quick service. It’s nice to have a dealership I can trust. More

by kathyreinold
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Workmanship
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Recommend Dealer
Yes
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Jan 31, 2023

Lithia Hyundai of Reno responded

We're lucky to have you in the Lithia Hyundai of Reno family, Kathy! Thanks for the wonderful review!

January 29, 2023

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To repair an older Santa Fe, your pricing on parts are extremely high. Why is it you can go online and find them cheaper meaning genuine hyandaui parts? Looks like you are taking advantage of the customer More

by Depaul7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tabatha Culver

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Jan 31, 2023

Lithia Hyundai of Reno responded

Hello, to ensure we are competitively priced in the Reno market, we subscribe to a service that shops us against our competitors for not only parts pricing, but also service labor rates. If you’re shopping the digital marketplace where large-scale dealers/parts warehouses ship directly to the customer, we can’t compete with that model, nor can most brick and mortar full-service franchised dealerships in Reno. That said, if a part is ever defective out of the box, it is a lot easier to hold us accountable than it would be an online parts warehouse. Thank you for giving us an opportunity to explain and feel free to reach out if you have any further questions. Andrea McGiffin 775-682-3368 Customer Relations Manager

January 28, 2023

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Very friendly you can watch TV while you’re waiting. It’s very comfortable there. More

by XENA501
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tabatha Culver

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Jan 30, 2023

Lithia Hyundai of Reno responded

Making sure our customers are comfortable is a priority for us at Lithia Hyundai of Reno. Thanks for sharing your wonderful feedback, Xena!

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