Matt Gensler
Matt Gensler at Mike Murphy Ford Inc

Matt Gensler | Page 4

Service Advisor

Mike Murphy Ford Inc

565 West Jackson St.
Morton, IL 61550

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4.8
123 Reviews
4.8

123 Reviews

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123 Reviews of Matt Gensler

January 23, 2024

Dealership Rating
Employee Rating

Overall, the service was great. It was a bit frustrating having to call or text all the time to get a status for parts, schedules and service. It always seemed like I had to do all More

by GLENN20
Recommend Dealer
Yes

Other Employees Tagged: Matt Gensler

January 12, 2024

Dealership Rating
Employee Rating

When I called and scheduled the appointment i was quoted a price and when I picked it up it was $200. more... More

by TPTK_COOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

January 10, 2024

Dealership Rating
Employee Rating

This is a great dealership they very helpful and would recommend to all my friends More

by hoyle5
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Robin Berglin, Kersen Cranwill, Jeremy Englert

December 31, 2023

Dealership Rating
Employee Rating

Would recommend Mike Murphy Ford to purchase a car or truck and their service department is quite helpful and knowledgeable. More

by COOLEUELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Bergman, Bryan Wingfield, Mitch Urbanc , Robin Berglin, Kersen Cranwill, Jeremy Englert

December 26, 2023

Dealership Rating
Employee Rating

Service guys reviewed my maintenance request, asked me if there were other services needed. They were polite and courteous! In the waiting room I was offered a beverage. And I spoke with Mr. Murphy himself! More

by rxint13
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

December 22, 2023

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Good service. When I am waiting for my vehicle Mike Murphy generally checks on the people in the waiting area, and even brings us fresh coffee. More

by BPOTTS97
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Robin Berglin, Kersen Cranwill, Jeremy Englert

December 06, 2023

Dealership Rating
Employee Rating

I would recommend this place to anyone great service and easy to deal with thank you for taking care of me and my family More

by Wreckerman97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Towle

December 05, 2023

Dealership Rating
Employee Rating

The service department never disappoints. Also the fact that they came to the house and picked up and dropped off our vehicle alone was such a convenience, we wouldn't go anywhere else. More

by STACIE.MARIE.PLEASANTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bryan Wingfield , Robin Berglin, Kersen Cranwill, Jeremy Englert

December 01, 2023

Dealership Rating
Employee Rating

Mike Murphy Fords service department has an excellent staff and will recommend them to anyone that needs work on their vehicle. More

by COOLEUELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brett Bergman, Bryan Wingfield, Mitch Urbanc , Jeremy Englert

November 03, 2023

Dealership Rating
Employee Rating

I have been going to mike murphy ford for service for over 20 years and they have always been good to me. Never had any problems with their service. More

by MAPWAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kersen Cranwill, Jeremy Englert

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