Matt Jewett
Matt Jewett at Shottenkirk Ford Granbury

Matt Jewett

Service Advisor

Shottenkirk Ford Granbury

4950 East Highway 377
Granbury, TX 76049

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4.8
58 Reviews
4.8

58 Reviews

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58 Reviews of Matt Jewett

July 03, 2025

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I would use them again, they were Friendly, Professional and Courteous. Informative about recalls of my vehicle & called with information about other issues I had on my vehicle. More

by kathydefoor8
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Recommend Dealer
Yes

Other Employees Tagged: Colby Clark

July 01, 2025

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Great Service Center, keep me informed on all the services and repairs performed in a timely manner. More

by Russell.bauman
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Recommend Dealer
Yes

June 25, 2025

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I made my appointment online for an oil change, check up and tire rotation. I waited for my vehicle and it only took 45 minutes. Everyone was super nice. More

by Carole
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates

Jun 26, 2025

Shottenkirk Ford Granbury responded

Carole, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

June 24, 2025

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Awesome service as always. Melissa went above and beyond to make sure my needs were met. I will definitely be back. More

by Bearcedavid
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Recommend Dealer
Yes

Other Employees Tagged: Melissa Cates

Jun 25, 2025

Shottenkirk Ford Granbury responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Granbury. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

June 21, 2025

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Everyone there is so nice and friendly. They go out of their way to make sure you are taken care of. More

by freeamanda96
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Recommend Dealer
Yes

Other Employees Tagged: Tyler Duncan

Jun 28, 2025

Shottenkirk Ford Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Granbury !

June 12, 2025

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Great customer service from the moment I walked in. Being new to the area, I was pleasantly surprised. More

by clintbailey
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Recommend Dealer
Yes
Jun 12, 2025

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

June 09, 2025

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Great Customer Service from Tyler and Team! Valet service was perfect and so very easy! More

by Jcd21963
Service Price Transparency
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Recommend Dealer
Yes
Jun 10, 2025

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

June 07, 2025

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Great dealership haven’t had any problems with them at all. Would recommend to my friends More

by dwayne0124
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Recommend Dealer
Yes
Jun 09, 2025

Shottenkirk Ford Granbury responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Ford Granbury!

June 04, 2025

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Very helpful full and good service I would come back and I like they’re delivery service More

by luisdavid
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Recommend Dealer
Yes
Jun 05, 2025

Shottenkirk Ford Granbury responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Ford Granbury!

May 28, 2025

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Service department was very friendly and there was a very short wait time. They also vacuumed and washed my vehicle. I will return for all service work on my vehicle. More

by Kshell7911
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tyler Duncan

Jun 03, 2025

Shottenkirk Ford Granbury responded

Hi, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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