128 Reviews
Write a Review128 Reviews of Matt Merlino
February 06, 2022
Great customer service! I would recommend BMW of Sarasota for all of you vehicles needs. for all of you vehicles needs. More
Other Employees Tagged: Chong Lee, Derek Thomas, Maria Lizardi, Carlos Munoz, Greg Jones
September 16, 2021
Thanks for the great service.Maria and Chong are the Thanks for the great service. Maria and Chong are the best per usual. Frank is killin the game when it comes to building maintenance! Thanks for the great service. Maria and Chong are the best per usual. Frank is killin the game when it comes to building maintenance! More
Other Employees Tagged: Chong Lee, Eric Bachar, Maria Lizardi , Richard Bobek, Frank Lacalamita
September 08, 2021
In and out very quickly problem solved with very courteous service people Scheduled for 9 o’clock I was out of my car and they were working on it by 905 the technician told me about two hours and i courteous service people Scheduled for 9 o’clock I was out of my car and they were working on it by 905 the technician told me about two hours and it was about an hour and 45 minutes. More
August 31, 2021
My voice recognition software in the navigation system was not functioning properly. Matt and Kyle were great. They stayed on the problem until it was rectified .after two weeks, was not functioning properly. Matt and Kyle were great. They stayed on the problem until it was rectified .after two weeks, More
Other Employees Tagged: Maria Lizardi , Kyle
August 31, 2021
This was the first time I brought my car to this dealership and I was very happy with the services provided. Everyone was courteous and professional. Services done to the car were efficient and tra dealership and I was very happy with the services provided. Everyone was courteous and professional. Services done to the car were efficient and transparent. Highly recommend to have your car serviced at this dealership. More
August 05, 2021
This was for a Recall repair. Tech came to the house repaired the glitch. All went well and all is good with the car = 25 repaired the glitch. All went well and all is good with the car = 25 More
Other Employees Tagged: Chong Lee, Derek Thomas, Maria Lizardi, Carlos Munoz, Greg Jones, Mike Salavatore, Loraine Campbell , Richard Bobek, Frank Lacalamita
July 30, 2021
We are very pleased with the customer service, communication and replacement of the tire on our BMW. BMW of Sarasota was also excellent to dela with when we made the car purchase. communication and replacement of the tire on our BMW. BMW of Sarasota was also excellent to dela with when we made the car purchase. More
July 17, 2021
I have always been extremely pleased with BMW of Sarasota. Greg Jones and the Service Dept always go that extra mile and exceed every expectation. I would not go anywhere else. Period!!! Sarasota. Greg Jones and the Service Dept always go that extra mile and exceed every expectation. I would not go anywhere else. Period!!! More
Other Employees Tagged: Derek Thomas, Greg Jones
June 29, 2021
Just like the Ritz, but bmw treatment. Thank you for always taking care of me. Much appreciated. Thank you to all and all that you do. always taking care of me. Much appreciated. Thank you to all and all that you do. More
Other Employees Tagged: Carlos Munoz, Mike Salavatore

