Matt Merlino | Page 10

Our first experience, impressed with video from Tech and service service More

by ZZZBALDWIN Verified Customer Verified Customer

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I had my car serviced and was extremely and pleasantly surprised in the detailed video I received. The technician recorded for me while my car was still up on the lift, an explanation of every service the surprised in the detailed video I received. The technician recorded for me while my car was still up on the lift, an explanation of every service they performed. Impressive. More

by MARYELLEN B. Verified Customer Verified Customer

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I was very impressed with the cleanliness and openness in the waiting room. There were a large variety of drinks in the fridge and snacks while waiting for your car to be serviced. I was especially impre the waiting room. There were a large variety of drinks in the fridge and snacks while waiting for your car to be serviced. I was especially impressed and appreciated the video by the tech Ian who inspected the under carriage of my BMW. More

by CUPPNGUYEN Verified Customer Verified Customer

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I have been a long time customer of Sarasota BMW. Their service department definitely strives to keep your car running exceptionally, while treating you, the customer in a fair and respectful manner. service department definitely strives to keep your car running exceptionally, while treating you, the customer in a fair and respectful manner. More

by sungirl339 Verified Customer Verified Customer

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After a disappointing experience buying through Carvana, my new used car needed a ton of work. After receiving the initial service video explaining everything that was wrong with the car, I was immediately my new used car needed a ton of work. After receiving the initial service video explaining everything that was wrong with the car, I was immediately hooked and wish I purchased a BMW! Lewis Mention is a phenomenal advisor and took care of everything for me over the course of the month my car was with you. Thank you to Lewis and his consistent, efficient and professional way of handling everything, my car is now perfect because of you! More

by JSAV33 Verified Customer Verified Customer

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Service was quick and efficient. Great people to work with. I highly recommend parts, service and sales for your needs. Thanks again to Chad in sales! with. I highly recommend parts, service and sales for your needs. Thanks again to Chad in sales! More

by Sheiland Verified Customer Verified Customer

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Staff was very knowledgeable and helpful. Service was efficient and timely. Waiting area was clean, comfortable and spacious. I was pleasantly impressed by how quickly the repair was completed efficient and timely. Waiting area was clean, comfortable and spacious. I was pleasantly impressed by how quickly the repair was completed More

by JEANRONDYER Verified Customer Verified Customer

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After leaving a voicemail and playing phone tag and finally making an appointment upon arrival there was no appointment with my name on it. It was a 2 o'clock appointment and I had a 415 as well w my d finally making an appointment upon arrival there was no appointment with my name on it. It was a 2 o'clock appointment and I had a 415 as well w my dr same day... Since my car has roof racks we couldn't do the free car wash after my oil change .. they promised to get me out super quick sense we were going to do half the work but unfortunately I was still late to my 415. The snacks in the lobby were awesome though More

by ROBGERDIN Verified Customer Verified Customer

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Great service provided by a great group of people. Naycolle is much more than a sales person. She has remained available for any assistance throughout my ownership. Naycolle is much more than a sales person. She has remained available for any assistance throughout my ownership. More

by KAT181TAK Verified Customer Verified Customer

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The team at BMW of Sarasota is a 10 out of 10. Helpful staff, comfortable waiting room and fast service. I will be back there. staff, comfortable waiting room and fast service. I will be back there. More

by BHOW1968 Verified Customer Verified Customer

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