Matt Murphy | Page 14

Two cars in Two years Met with Glenn to look at a second car purchase. We had bought one from Falmouth Toyota the year before and were very happy with the 4Runner. This yea Met with Glenn to look at a second car purchase. We had bought one from Falmouth Toyota the year before and were very happy with the 4Runner. This year 2017 we bought our second. From start to finish the staff which included Ian in finance and Amy in (finance) and Matt M. were all professional. They go out of their way to make you feel comfortable and always present a "we are here to help you" attitude. Also a very comfortable waiting room with coffee and cookies. I like cookies ! More

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Just bought my 5th car from Falmouth Toyota! I was in the market for a new car due to a "minor" accident that my daughter had with my old one. After looking at all of the Camrys available on-lin I was in the market for a new car due to a "minor" accident that my daughter had with my old one. After looking at all of the Camrys available on-line, I chose to go back to Falmouth Toyota, where I have had great service in the past. Maria and Matt found me the car I was looking for within my price range, with only 22,000 miles on it -- this will last me forever!! Thank you to Maria and Matt -- I am very happy with my deep blue Camry! More

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Awesome! Awesome dealership! Awesome staff and an awesome car! Had a great experience as usual with Falmouth Toyota. No need to look elsewhere! From the first Awesome dealership! Awesome staff and an awesome car! Had a great experience as usual with Falmouth Toyota. No need to look elsewhere! From the first call on the phone to the pick up of the vehicle. More

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2015 CPO Toyota Camry SE Purchase Let me tell you about my experience with the staff at Falmouth Toyota. I walked in on Saturday September 9th after deciding to finally retire my very Let me tell you about my experience with the staff at Falmouth Toyota. I walked in on Saturday September 9th after deciding to finally retire my very old Jeep Cherokee. I explained to Brian Nascarella, the Sales Consultant that I met up with, that I was only browsing and would like to see the selection of Certified Pre-Owned Camrys that they have on the lot. Of course, the first one we took on a test drive wound up being the vehicle that I purchased just a mere hour later. After explaining to Brian what I would like my monthly payment to be, he worked with Todd Davis in the Finance Department to get the exact figures I wanted. As a matter of fact, we came in $80 under what I initially budgeted. Every question I had was answered with honesty and transparency. Both Brian and Todd could see that purchasing a vehicle was something I found daunting and dangerous, especially as a first-time car buyer, and made sure to reassure me with facts, not blowing hot air just to make a sale. The General Manager, Matt Murphy, even came over to meet me when picking up the vehicle. While I understand that this may be normal with every dealership, Matt seemed to take a genuine interest in how I ended up in his dealership and if there was anything he could do to make it better. Yes, Toyota has been applauded again and again for making the best cars on the road. The hype is real and Falmouth Toyota hopefully gets the acclaim for being the best face for their brand. More

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Used Toyota Tundra Over the course of several months I looked far and wide at dealerships across Massachusetts for a Certified Used 2014 Toyota Tundra SR5 double cab wit Over the course of several months I looked far and wide at dealerships across Massachusetts for a Certified Used 2014 Toyota Tundra SR5 double cab with front bucket seats and low mileage (<30,000 miles) that fit my budget. After a while I began to believe I was looking for a unicorn at the end of a rainbow. Just as I was about to give up, I found the Tundra I had been looking for on the Falmouth Toyota website. Upon discovering that the vehicle was still available, I made a mid-week trip (unannounced) down to the Falmouth Toyota Dealership for a test drive . . . a week later. Salesman Ronnie Sjahfiedin greeted me when I entered the dealership and after searching high and low for the key to the Tundra, discovered that the Tundra was being prepared for purchase by an buyer who beat me to the dealership by one day. Ronnie apologized, and took time out of his busy evening to join me and my son on a test drive of a 2017 model. Ronnie and I exchanged phone numbers and he assured me that he would be in touch in the event that the pending sale of the 2014 Tundra fell through. A few days later, Ronnie called to say that the sale of the Tundra to the original buyer did indeed fall through. Throughout the entire buying process, Ronnie was a consummate professional. Every promise he made relative to my requests for servicing the vehicle prior to finalizing the sale, he kept. Ronnie is a true man of his word and his word was backed in-full by Dealership Manger, Matt Murphy. Buying my Certified Used 2014 Toyota Tundra from Falmouth Toyota was a satisfying and stress-free experience. I unreservedly recommend Falmouth Toyota to anyone who lives in southeastern Mass or the Cape who is looking for a new or used vehicle. More

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Falmouth Toyota on top of the service bar! I was in a car accident recently (hit by a drunk driver) and really nervous how this would impact my future lease. But, everybody I talked to at Falmo I was in a car accident recently (hit by a drunk driver) and really nervous how this would impact my future lease. But, everybody I talked to at Falmouth Toyota put my mind at ease and they made it extremely easy to get back into my next lease, no hassle, great customer service and the car I wanted was right there. I'm also excited about the special maintenance free package, which means I know exactly how much i'm going to pay every month, no surprises! Brian Nascarelli is extremely easy and pleasant to work with as are all other folks. Matt Murphy still takes the time to call and say thank you, Even though it's a big place, you still feel it's a family company. . More

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Purchase of 11th new vehicle from Falmouth Toyota in 8 years As always the sales experience was no hassle, no pressure, dignified, and low key. 11th purchase from Falmouth Toyota John O'Keeffe sales consultant As always the sales experience was no hassle, no pressure, dignified, and low key. 11th purchase from Falmouth Toyota John O'Keeffe sales consultant great as always. Tremendous and unbelievable amount of product knowledge. Falmouth Toyota firing on all cylinders. More

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Fantastic Dealership We experienced a truly wonderful experience when purchasing a 2017 RAV 4 recently (7-2017). From Ken Collings (salesperson) to Amy Killoran (Sales Ma We experienced a truly wonderful experience when purchasing a 2017 RAV 4 recently (7-2017). From Ken Collings (salesperson) to Amy Killoran (Sales Manager) to Justin White (Business/Finance associate, every single individual was friendly, welcoming, knowledgeable, and most accommodating. At no time during our negotiations with Mr. Collings or dealing with Amy did I or my wife sense any "pressure", like we experienced at Balise Nissan in Hyannis, or the Toyota dealership in Hyannis. If you are seriously considering the acquisition of a Toyota, it is an absolute must to do business with Falmouth Toyota. More

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Buying a new car Falmouth Toyota made buying a new car so easy. They never pressured me. Everything moved so smoothly & quickly. I've been dealing with them since 2005 Falmouth Toyota made buying a new car so easy. They never pressured me. Everything moved so smoothly & quickly. I've been dealing with them since 2005 when I bought my last Toyota. The service department has always been fair, honest & polite. . I highly recommend them. More

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A different car buying experience It's nice to know there are still family oriented car dealorships around. I networked everything via friends before approaching Falmouth Toyota. Eve It's nice to know there are still family oriented car dealorships around. I networked everything via friends before approaching Falmouth Toyota. Everything I was told came true to include a personal telephone call from the owner days after my purchase. Honesty is such a great policy! Sam Martin, Cataumet More

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