Matt Murphy | Page 14

2015 CPO Toyota Camry SE Purchase Let me tell you about my experience with the staff at Falmouth Toyota. I walked in on Saturday September 9th after deciding to finally retire my very Let me tell you about my experience with the staff at Falmouth Toyota. I walked in on Saturday September 9th after deciding to finally retire my very old Jeep Cherokee. I explained to Brian Nascarella, the Sales Consultant that I met up with, that I was only browsing and would like to see the selection of Certified Pre-Owned Camrys that they have on the lot. Of course, the first one we took on a test drive wound up being the vehicle that I purchased just a mere hour later. After explaining to Brian what I would like my monthly payment to be, he worked with Todd Davis in the Finance Department to get the exact figures I wanted. As a matter of fact, we came in $80 under what I initially budgeted. Every question I had was answered with honesty and transparency. Both Brian and Todd could see that purchasing a vehicle was something I found daunting and dangerous, especially as a first-time car buyer, and made sure to reassure me with facts, not blowing hot air just to make a sale. The General Manager, Matt Murphy, even came over to meet me when picking up the vehicle. While I understand that this may be normal with every dealership, Matt seemed to take a genuine interest in how I ended up in his dealership and if there was anything he could do to make it better. Yes, Toyota has been applauded again and again for making the best cars on the road. The hype is real and Falmouth Toyota hopefully gets the acclaim for being the best face for their brand. More

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Used Toyota Tundra Over the course of several months I looked far and wide at dealerships across Massachusetts for a Certified Used 2014 Toyota Tundra SR5 double cab wit Over the course of several months I looked far and wide at dealerships across Massachusetts for a Certified Used 2014 Toyota Tundra SR5 double cab with front bucket seats and low mileage (<30,000 miles) that fit my budget. After a while I began to believe I was looking for a unicorn at the end of a rainbow. Just as I was about to give up, I found the Tundra I had been looking for on the Falmouth Toyota website. Upon discovering that the vehicle was still available, I made a mid-week trip (unannounced) down to the Falmouth Toyota Dealership for a test drive . . . a week later. Salesman Ronnie Sjahfiedin greeted me when I entered the dealership and after searching high and low for the key to the Tundra, discovered that the Tundra was being prepared for purchase by an buyer who beat me to the dealership by one day. Ronnie apologized, and took time out of his busy evening to join me and my son on a test drive of a 2017 model. Ronnie and I exchanged phone numbers and he assured me that he would be in touch in the event that the pending sale of the 2014 Tundra fell through. A few days later, Ronnie called to say that the sale of the Tundra to the original buyer did indeed fall through. Throughout the entire buying process, Ronnie was a consummate professional. Every promise he made relative to my requests for servicing the vehicle prior to finalizing the sale, he kept. Ronnie is a true man of his word and his word was backed in-full by Dealership Manger, Matt Murphy. Buying my Certified Used 2014 Toyota Tundra from Falmouth Toyota was a satisfying and stress-free experience. I unreservedly recommend Falmouth Toyota to anyone who lives in southeastern Mass or the Cape who is looking for a new or used vehicle. More

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Falmouth Toyota on top of the service bar! I was in a car accident recently (hit by a drunk driver) and really nervous how this would impact my future lease. But, everybody I talked to at Falmo I was in a car accident recently (hit by a drunk driver) and really nervous how this would impact my future lease. But, everybody I talked to at Falmouth Toyota put my mind at ease and they made it extremely easy to get back into my next lease, no hassle, great customer service and the car I wanted was right there. I'm also excited about the special maintenance free package, which means I know exactly how much i'm going to pay every month, no surprises! Brian Nascarelli is extremely easy and pleasant to work with as are all other folks. Matt Murphy still takes the time to call and say thank you, Even though it's a big place, you still feel it's a family company. . More

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Purchase of 11th new vehicle from Falmouth Toyota in 8 years As always the sales experience was no hassle, no pressure, dignified, and low key. 11th purchase from Falmouth Toyota John O'Keeffe sales consultant As always the sales experience was no hassle, no pressure, dignified, and low key. 11th purchase from Falmouth Toyota John O'Keeffe sales consultant great as always. Tremendous and unbelievable amount of product knowledge. Falmouth Toyota firing on all cylinders. More

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Fantastic Dealership We experienced a truly wonderful experience when purchasing a 2017 RAV 4 recently (7-2017). From Ken Collings (salesperson) to Amy Killoran (Sales Ma We experienced a truly wonderful experience when purchasing a 2017 RAV 4 recently (7-2017). From Ken Collings (salesperson) to Amy Killoran (Sales Manager) to Justin White (Business/Finance associate, every single individual was friendly, welcoming, knowledgeable, and most accommodating. At no time during our negotiations with Mr. Collings or dealing with Amy did I or my wife sense any "pressure", like we experienced at Balise Nissan in Hyannis, or the Toyota dealership in Hyannis. If you are seriously considering the acquisition of a Toyota, it is an absolute must to do business with Falmouth Toyota. More

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Buying a new car Falmouth Toyota made buying a new car so easy. They never pressured me. Everything moved so smoothly & quickly. I've been dealing with them since 2005 Falmouth Toyota made buying a new car so easy. They never pressured me. Everything moved so smoothly & quickly. I've been dealing with them since 2005 when I bought my last Toyota. The service department has always been fair, honest & polite. . I highly recommend them. More

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A different car buying experience It's nice to know there are still family oriented car dealorships around. I networked everything via friends before approaching Falmouth Toyota. Eve It's nice to know there are still family oriented car dealorships around. I networked everything via friends before approaching Falmouth Toyota. Everything I was told came true to include a personal telephone call from the owner days after my purchase. Honesty is such a great policy! Sam Martin, Cataumet More

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Car purchase I had alerted Falmouth Toyota on the previous day that I would be coming to the dealership to look at a Camry. I was greeted by Ken Collings, who acc I had alerted Falmouth Toyota on the previous day that I would be coming to the dealership to look at a Camry. I was greeted by Ken Collings, who accompanied me on a test drive and then put together an offer that included a generous trade-in for my 2010 Nissan and a special July discount from Toyota. The offer was substantially better than one I'd received on the day before from a dealership of a different make of car, though both that car and the Camry had a similar sticker price. It was hard to walk away from the offer, but needed to discuss things with my wife. Mr. Collings gave me the written offer to consider.There was absolutely NO PRESSURE to take the offer or lose out on it. It was a simple matter of our deciding to accept the offer, or not. A couple days later we took the car, with Brian Nascarella going over the basics with us, which was very helpful. A couple days after that, Matt Murphy gave us a call to see how things were with our new Camry, and to welcome us to be in touch if there was anything else Falmouth Toyota could do to help us with our new car experience. Thoroughly satisfied with the whole experience. Highly recommend Falmouth Toyota. More

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Tranfer of my Florida plates could have been smoother I had an issue with transferring the Florid plate,but Matt Murphy corrected the issue to our satisfaction.I would recommend and buy from Falmouth Toyo I had an issue with transferring the Florid plate,but Matt Murphy corrected the issue to our satisfaction.I would recommend and buy from Falmouth Toyota again. More

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Very easy buying experience Wife was due for a new car. After looking on the Internet at dealers on Cape and in Norwood, I contacted 2. Steve from Falmouth Toyota was the first Wife was due for a new car. After looking on the Internet at dealers on Cape and in Norwood, I contacted 2. Steve from Falmouth Toyota was the first to show an actual interest in dealing with us so we made an appointment. He was very easy to deal with and the pricing was fair so we purchased a 2017 Rav 4 More

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