Matt Murphy | Page 21

High marks to Nick & Falmouth Toyota Extremely pleased with Nick Schmidt, who made the whole buying experience very pleasant. Very knowledgeable and helpful and professional. Kudos also Extremely pleased with Nick Schmidt, who made the whole buying experience very pleasant. Very knowledgeable and helpful and professional. Kudos also to Falmouth Toyota staff. More

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Same day trade I think this is my eighth Toyota of various sizes and shapes. Each and every one of them has been purchased at Falmouth Toyota. This purchase was as I think this is my eighth Toyota of various sizes and shapes. Each and every one of them has been purchased at Falmouth Toyota. This purchase was as easy and enjoyable as all of the rest. Service is always a pleasure. I walked in to have my 2010 Rav4 serviced and traded it in for a new Highlander the very same day. Completely thrilled with the SUV and the service! More

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Great experience The purchase of our new Rav4 went fantastic. It was the best purchase experience I have had on any vehicle. Nick was fantastic and Matt made us feel The purchase of our new Rav4 went fantastic. It was the best purchase experience I have had on any vehicle. Nick was fantastic and Matt made us feel that he really appreciated our business. More

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Seamless transition from much-loved 2005 Camry to Rav 4 This is the fourth vehicle we have purchased from Ronnie Sjahfiedin at Falmouth Toyota over several years. We feel a strong loyalty to the dealership This is the fourth vehicle we have purchased from Ronnie Sjahfiedin at Falmouth Toyota over several years. We feel a strong loyalty to the dealership and the service department that has grown over twelve years of ownership of Toyotas. I have purchased used vehicles from Toyota in the past, but decided to go with a new vehicle this time. The finance department handled the paperwork quickly & efficiently. I am absolutely delighted with my new Rav4 and expect to drive it for a good long time. More

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Worth the trip to buy our 3rd vehicle from Falmouth Toyota. Great customer service. No strong arm tactics. Jack Maloney just worked with us to get exactly what we wanted and at a reasonable price with great Great customer service. No strong arm tactics. Jack Maloney just worked with us to get exactly what we wanted and at a reasonable price with great financing. Amy was a pleasure to work with, again no strong arm, just explained the options and let us make our choices. Jack made a point of getting in the car with us to show us all the features. Falmouth Toyota is a little out of the way for us, but it was worth the trip for the 3rd time. More

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Great Experience It was a pleasure working with Townsend Wells. We wrapped it all up in one afternoon! We came to look, found what we liked (2013 Camry) drove back hom It was a pleasure working with Townsend Wells. We wrapped it all up in one afternoon! We came to look, found what we liked (2013 Camry) drove back home to pick up our old Ford Explorer for the trade and dove home again in our new Camry! Love it and the entire experience could not have been better!!! We were referred to Matt Murphy a great leader who has the gift to make all his customers feel special :) Amy in finance was fun to work with. The best part, Townsend jumped in the Camry with me to show me all the controls and even linked my iphone to my touch screen blue tooth/radio. The entire crew we worked with was awesome! I rated the quality of work as well because we added side guards and had a paint chip touched up a couple of days after our purchase. Very happy and Yes I would recommend this dealership to everyone. More

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"A Classy Dealership" After a rather DISTURBING visit to a Toyota dealership on the 'Dark Side' of the Bourne Bridge, my wife and I visited Cape Cod's Falmouth Toyota, look After a rather DISTURBING visit to a Toyota dealership on the 'Dark Side' of the Bourne Bridge, my wife and I visited Cape Cod's Falmouth Toyota, looking for a pre-owned pick-up truck. Brian Nascarella greeted us, actually listened to us, and then showed us several Tacomas that fit our needs and our budget. After we drove a Tacoma Access Cab that had caught our fancy, Brian provided the service history of the truck, explained the extended coverage and benefits of the Certified Pre-Owned program and professionally and politely asked if we had other concerns or questions. When we told Brian we wanted to think about it and consider other options, he did not try to tie us to a chair, hide our keys, or subject us to a parade of managers intent upon insisting we 'do the deal today.' I researched this particular model on-line, comparison shopped another make of truck, and became convinced that this Tacoma was the one I wanted. We returned to Falmouth Toyota the next day to negotiate a fair price for the truck...without drama, pain or suffering. The entire process was pleasant. Amy Killoran, our Finance Manager, handled the paperwork in a courteous, expedition manner. The truck was ready when it was promised, clean, with a full tank of gas. An hour after taking delivery, my cell phone rang. Matt Murphy, the General Manager of Falmouth Toyota, personally called to ensure that we were entirely satisfied with the truck and our buying experience. More importantly, Mr. Murphy thanked us for buying our vehicle from Falmouth Toyota. My wife and I have been buying vehicles for over 45 years. We've had good experiences and we've had bad experiences. Our buying experience with Falmouth Toyota, especially with Brian, Amy, and Mr. Murphy, ranked right at the top. More

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No hassle professional buying experience Just purchased our most recent vehicle a 2014 Tundra. This is our seventh vehicle from this dealership. Falmouth Toyota is a pleasure to deal with. Just purchased our most recent vehicle a 2014 Tundra. This is our seventh vehicle from this dealership. Falmouth Toyota is a pleasure to deal with. The buying experience is no hassle and professional. You leave feeling like the person you were when you went in, unlike most other dealerships. John O'Keeffe is the most knowledgeable salesperson I have ever dealt with. His product knowledge is superb and he is quite professional. The financial staff are very efficient and helpful, and Matt Murphy is without a doubt a person that every buyer with appreciate dealing with. More

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First class dealership I have purchased several new Toyota Avalons from Matt Murphy and his staff at Falmouth Toyota. I have always been treated very well and their service I have purchased several new Toyota Avalons from Matt Murphy and his staff at Falmouth Toyota. I have always been treated very well and their service is excellent. Overall, a real first class experience. More

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Great Customer Service and Vehicles We just purchased a new Toyota Rav4 from Falmouth Toyota. We previously owned a Toyota Highlander. We have worked with Falmouth Toyota in the past an We just purchased a new Toyota Rav4 from Falmouth Toyota. We previously owned a Toyota Highlander. We have worked with Falmouth Toyota in the past and we will continue to work with them. We would highly recommend Falmouth Toyota. Great experience! More

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