Matt Murphy | Page 21

Falmouth Toyota just won't let you Leave unhappy . After our new Tacoma was involved in a rear end collision we were injured and very devastated and traumatized only to find out our vehicle had diminis After our new Tacoma was involved in a rear end collision we were injured and very devastated and traumatized only to find out our vehicle had diminished in value just because it was in an accident .No one wanted to give us a fair price for our new Tacoma that was in an accident so we went back to the place we know and trust Falmouth Toyota where we purchased it . Matt Murphy the main reason Falmouth Toyota is what it is Today treated us like family and did what no other dealer would do purchased back the Tacoma for a fair price and helped us get into a New Vehicle once again and is event helping us to get back our diminished value . No pushy salesman here either . Craig Kinney was always very patient and professional and courteous and when he didn't have any rental cars available for us to drive he called Hertz and got us one , In Financing Amy Killoran made us feel at home and was such a pleasure as always to deal with and after doing all the paper work and finding us a vehicle when it came in we had second thoughts and were not happy with it . She refused to send us home unhappy with the 1st Vehicle and she got us into 2nd Vehicle but after a problem with the 2nd one she got us into a 3rd one because she wouldn't let us go home unhappy .She insisted it was no problem it's her job to make us happy . So Ask yourself what other dealer would do all that and do it with a smile ? Not to mention they have the lowest paperwork fee anywhere by far and the lowest prices around . If you like pushy salesman go somewhere else . If you want to throw away your hard earned money go somewhere else they'll be glad to take it from you . If you want to leave Unhappy go somewhere else . You won't find any of those things and you won't leave unhappy at Falmouth Toyota Because they just won't let you . More

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Purcasing from Falmouth Toyota for over 30 years My family can not say enough about Falmouth Toyota and all the wonderful employees that make it #1. Michael Conroy is always there with a smile, mak My family can not say enough about Falmouth Toyota and all the wonderful employees that make it #1. Michael Conroy is always there with a smile, making the transaction so easy! Tom and Matt are friendly, professional making sure everything is perfect! My dad purchased Toyotas from Falmouth Toyota for over 40 years. Now my husband, myself have followed in his footsteps. As gifts to our children we have purchased Toyotas for them when they got licensed and we are happy knowing they have safe, reliable cars. Thank you Falmouth Toyota! More

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First Purchase, Won't be my Last! Very Satisfied! I recently purchased a used 2012 Highlander from Craig Kinney and the experience was first rate. Craig was very personable and knowledgeable about the I recently purchased a used 2012 Highlander from Craig Kinney and the experience was first rate. Craig was very personable and knowledgeable about the car. He spent plenty of time with me during the sale to be sure I saw all the relevant cars and was able to make an informed choice. Upon pick-up of the car, he reviewed the key features before I drove away. I feel I could always call him back if I had a question and he would be happy to help. During my purchase, Matt Murphy introduced himself and made it clear that they would do their best to provide me with the best value on both my trade-in and new purchase. I found the entire purchase experience to be friendly, honest, and easy! I'll be back! More

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High marks to Nick & Falmouth Toyota Extremely pleased with Nick Schmidt, who made the whole buying experience very pleasant. Very knowledgeable and helpful and professional. Kudos also Extremely pleased with Nick Schmidt, who made the whole buying experience very pleasant. Very knowledgeable and helpful and professional. Kudos also to Falmouth Toyota staff. More

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Same day trade I think this is my eighth Toyota of various sizes and shapes. Each and every one of them has been purchased at Falmouth Toyota. This purchase was as I think this is my eighth Toyota of various sizes and shapes. Each and every one of them has been purchased at Falmouth Toyota. This purchase was as easy and enjoyable as all of the rest. Service is always a pleasure. I walked in to have my 2010 Rav4 serviced and traded it in for a new Highlander the very same day. Completely thrilled with the SUV and the service! More

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Great experience The purchase of our new Rav4 went fantastic. It was the best purchase experience I have had on any vehicle. Nick was fantastic and Matt made us feel The purchase of our new Rav4 went fantastic. It was the best purchase experience I have had on any vehicle. Nick was fantastic and Matt made us feel that he really appreciated our business. More

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Seamless transition from much-loved 2005 Camry to Rav 4 This is the fourth vehicle we have purchased from Ronnie Sjahfiedin at Falmouth Toyota over several years. We feel a strong loyalty to the dealership This is the fourth vehicle we have purchased from Ronnie Sjahfiedin at Falmouth Toyota over several years. We feel a strong loyalty to the dealership and the service department that has grown over twelve years of ownership of Toyotas. I have purchased used vehicles from Toyota in the past, but decided to go with a new vehicle this time. The finance department handled the paperwork quickly & efficiently. I am absolutely delighted with my new Rav4 and expect to drive it for a good long time. More

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Worth the trip to buy our 3rd vehicle from Falmouth Toyota. Great customer service. No strong arm tactics. Jack Maloney just worked with us to get exactly what we wanted and at a reasonable price with great Great customer service. No strong arm tactics. Jack Maloney just worked with us to get exactly what we wanted and at a reasonable price with great financing. Amy was a pleasure to work with, again no strong arm, just explained the options and let us make our choices. Jack made a point of getting in the car with us to show us all the features. Falmouth Toyota is a little out of the way for us, but it was worth the trip for the 3rd time. More

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Great Experience It was a pleasure working with Townsend Wells. We wrapped it all up in one afternoon! We came to look, found what we liked (2013 Camry) drove back hom It was a pleasure working with Townsend Wells. We wrapped it all up in one afternoon! We came to look, found what we liked (2013 Camry) drove back home to pick up our old Ford Explorer for the trade and dove home again in our new Camry! Love it and the entire experience could not have been better!!! We were referred to Matt Murphy a great leader who has the gift to make all his customers feel special :) Amy in finance was fun to work with. The best part, Townsend jumped in the Camry with me to show me all the controls and even linked my iphone to my touch screen blue tooth/radio. The entire crew we worked with was awesome! I rated the quality of work as well because we added side guards and had a paint chip touched up a couple of days after our purchase. Very happy and Yes I would recommend this dealership to everyone. More

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"A Classy Dealership" After a rather DISTURBING visit to a Toyota dealership on the 'Dark Side' of the Bourne Bridge, my wife and I visited Cape Cod's Falmouth Toyota, look After a rather DISTURBING visit to a Toyota dealership on the 'Dark Side' of the Bourne Bridge, my wife and I visited Cape Cod's Falmouth Toyota, looking for a pre-owned pick-up truck. Brian Nascarella greeted us, actually listened to us, and then showed us several Tacomas that fit our needs and our budget. After we drove a Tacoma Access Cab that had caught our fancy, Brian provided the service history of the truck, explained the extended coverage and benefits of the Certified Pre-Owned program and professionally and politely asked if we had other concerns or questions. When we told Brian we wanted to think about it and consider other options, he did not try to tie us to a chair, hide our keys, or subject us to a parade of managers intent upon insisting we 'do the deal today.' I researched this particular model on-line, comparison shopped another make of truck, and became convinced that this Tacoma was the one I wanted. We returned to Falmouth Toyota the next day to negotiate a fair price for the truck...without drama, pain or suffering. The entire process was pleasant. Amy Killoran, our Finance Manager, handled the paperwork in a courteous, expedition manner. The truck was ready when it was promised, clean, with a full tank of gas. An hour after taking delivery, my cell phone rang. Matt Murphy, the General Manager of Falmouth Toyota, personally called to ensure that we were entirely satisfied with the truck and our buying experience. More importantly, Mr. Murphy thanked us for buying our vehicle from Falmouth Toyota. My wife and I have been buying vehicles for over 45 years. We've had good experiences and we've had bad experiences. Our buying experience with Falmouth Toyota, especially with Brian, Amy, and Mr. Murphy, ranked right at the top. More

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