Matt Murphy | Page 24

Felt no pressure to purchase something I did not want. Very friendly and helpful staff, available when we needed them. Met our needs and requests. Highly recommend this dealership. Very friendly and helpful staff, available when we needed them. Met our needs and requests. Highly recommend this dealership. More

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We went to Falmouth Toyota for regular maintenance a week ago. Since 1992 we have purchased our cars from Falmouth Toyota and always go back to the dealership for service because of the expertise, knowledge ago. Since 1992 we have purchased our cars from Falmouth Toyota and always go back to the dealership for service because of the expertise, knowledge , friendliness and honesty of that department. This time,as our 2007 Prius was being serviced we were looking at a 2013 plug-in Prius - out of curiosity- not because we were thinking of buying a car. Ian Nixon took the time to show us all the features and chat with us.Still with no intention of buying a car we talked with Ian about cost, trade-in, and 0% financing...he took the time to process our thoughts and situation even though he knew we were not in the market to buy a new car. We went home and called Ian with additional questions regarding the plug-in Prius and its advantages and cost to run compared to a regular Prius. By this time we were thinking "new Car" after hearing about timing for an honest/excellent trade- in value and 0% interest ,terms and payments . Ian called the next day having done research to find answers to all our questions concluding that the plug-in was not the best choice for us in our geographic situation and travel needs. By then we were looking on line at their in-stock Priuses and Ian suggested one in particular- we went to see it and he showed us every feature highlighting familiar features to the 2007 explaining and demonstrating advantages of the added features in the 2013 model.Tom and Matt Murphy each came by during the course of our shopping with friendly conversation and inquiries -as well as confirmation that we were making a good choice for our needs. Tom Sr. came by and did so as well. Ian continued the process of our purchase with attention to detail, friendliness and efficiency. He guided us to Amy for the financing application process which Amy did with friendliness and efficiency .We were given a sheet of reminders( Re: Title & insurance etc) Back to Ian who said we could pick up that day or the next- we opted for the next. He took care of registry ,changing the plates , getting us in for our sticker going over features and technology and even set up our Bluetooth phone system. He encouraged us to call if we were in need of any refresher or had questions about any features. He was personable, friendly, knowledgeable and accessible and amazingly patient !!! It was an unexpected and wonderful experience buying our new car last week !! We highly recommend Falmouth Toyota and Ian Nixon! More

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This is the 15'th Toyota our family has bought from Falmouth Toyota. We don't all live on the Cape but the sales, service, ease of doing business, product offering, and integrity of these people is se Falmouth Toyota. We don't all live on the Cape but the sales, service, ease of doing business, product offering, and integrity of these people is second to none. More

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It is my third purchase of a new car at Falmouth Toyota and years of using their service. No hustle, no pressure, straightforward process of buying a car. Most efficient, transparent, friendliest dealershi and years of using their service. No hustle, no pressure, straightforward process of buying a car. Most efficient, transparent, friendliest dealership I ever encountered. More

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I went to look for a new Tacoma. Ian Nixon struck up a conversation with my wife and me. It was late on a Saturday but Ian asked if he could give me a price on my tradein and the new Tacoma. He and Matt M conversation with my wife and me. It was late on a Saturday but Ian asked if he could give me a price on my tradein and the new Tacoma. He and Matt Murphy came out with a great price. I drove my new truck home Monday evening. I would recommend them any day. More

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My husband and i were very impressed with the co-ordination and the ease of trading in our old Toyota and buying our new Toyota Hybrid, from the finance arrangement, with all its paperwork, to th co-ordination and the ease of trading in our old Toyota and buying our new Toyota Hybrid, from the finance arrangement, with all its paperwork, to the instruction on how to operate the hybrid. Staff were friendly, helpful and competent. More

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We went to Falmouth Toyota to take advantage of the short time offer of 0% Financing and because we wanted a new Toyota Prius since our Prius was an '04. The Murphy family is also community spirited and help time offer of 0% Financing and because we wanted a new Toyota Prius since our Prius was an '04. The Murphy family is also community spirited and helps our particular charity a great deal. We particularly went to see Ken Collins in Sales because he has assisted us with car purchases for over two decades. Ken listened to our concerns and ordered the exact Prius and color we wanted, did not try to sell us more than we wanted. The best part is how much all the staff including Matt Murphy and the folks in the Finance Department did all the paper work down to the last detail and treated us like we were buying the most expensive vehicle available. Front Office, Back Office, Sales and Service all made the purchase of our new 2013 Prius a pleasurable experience right down to the coffee and fruit. We also had a fairly complicated trade in which Ken facilitated with ease. Thanks to all the folks at Falmouth Toyota. We just referred another couple to Ken Collins with confidence. More

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Best Auto purchasing experience we ever had. Originally went in with our Son. He bought a Tundra. I bought my wife a RAV4 while we were there. We have referred 2 people over the weekend. Best dealership went in with our Son. He bought a Tundra. I bought my wife a RAV4 while we were there. We have referred 2 people over the weekend. Best dealership and good people. No high pressure . Will do more business with them in the future. Kevin & Helene McGrath Dennis, Ma. More

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i can not possibly say enough good things about this dealership. I have bought many new cars and I have never experienced the great way I was treated as a woman in making a car purchase. They were hel dealership. I have bought many new cars and I have never experienced the great way I was treated as a woman in making a car purchase. They were helpful, courteous, believe it or not they did not act like the typical car salesman. no pressure, no stress just a really great experience. THANK YOU FALMOUTH TOYOTA. LOVE MY NEW PRIUS AND LOVE THIS EXPERIENCE. More

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Craig Kinney was an exceptional salesperson to deal with along with Matt Murphy. Craig was very helpful in getting me into a vehicle that I felt safe and comfortable driving. Craig listened to what my nee along with Matt Murphy. Craig was very helpful in getting me into a vehicle that I felt safe and comfortable driving. Craig listened to what my needs and concerns where. Matt was great in helping me get into my Highlander at a price I could afford and Amy was extremely easy to talk to about financing. I would recommend Craig and Falmouth Toyota to anyone interested in buying a Toyota. More

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