Matt Murphy | Page 26

I just bought a new Sequoia and the whole process was exceptional. The staff was friendly and knowledgeable and made the buying experience easy. I have bought several cars from Falmouth Toyota and it i exceptional. The staff was friendly and knowledgeable and made the buying experience easy. I have bought several cars from Falmouth Toyota and it is always a great experience. Anthony Spagone was very informative and made sure I understood all the features the new vehicle had to offer and made sure that I knew I could feel free to contact him if I needed assistance with anything. As always, Matt and Tom Murphy were friendly and helpful with all my questions. Amy Killoran was also a joy to work with. I have in the past and will continue to recommend this dealership to anyone looking for a automobile. More

Helpful 0

Report | Print

In my opinion the most important thing that separates Falmouth Toyota from the many other dealerships in the region is customer service, and I say this from experience. They're focused like a laser beam Falmouth Toyota from the many other dealerships in the region is customer service, and I say this from experience. They're focused like a laser beam on making you happy. The first time I stepped into the dealership the first person I met was Tony Martino. It was a busy day at the dealership, but Tony immediately took the time to help me. He carefully listened to my concerns, inspected my old vehicle, and expertly explained the remedy. His attitude and professionalism gave me great confidence in the dealership. So, much so that I decided to buy a new vehicle. He introduced me to Jack Moloney in the sales department. Jack Moloney spent hours showing me the various models of the truck I was interested in and taking me on test drives. There was never any pressure to buy and I never felt rushed. He went out of his way to match me with a vehicle that was perfect for my needs. Working with Jack was like working with a close family member. His friendly personality and vast experience made buying a new vehicle fun, and I never thought I'd say buying a vehicle could be fun! And the price I was quoted on the new vehicle should not be under stated. It was better than the price I had found in all my research. Peter Cavicchi, the business manager, clearly explained the purchase process and prepared all the necessary paper work. He explained all the extra warranty items available but did not pressure me to buy anything. He was very informative and his calm demeaner in my opinion makes him the perfect business manager. There are other dealerships out there with good people, but I think that Falmouth Toyota has a great team. And the team at Falmouth Toyota is clearly focused on customer satisfaction. I owe this to Matt Murphy, the general manager, and coach of a winning team! Thank you Falmouth Toyota! More

Helpful 0

Report | Print

Without a doubt this is an outstanding dealership. Truly, at Falmouth the customer satisfaction domes first. We will be highly recommending Falmouth Toyota to our family and friends. Jay & Pat Lamothe at Falmouth the customer satisfaction domes first. We will be highly recommending Falmouth Toyota to our family and friends. Jay & Pat Lamothe More

Helpful 0

Report | Print

I was very pleased with the experience of leasing my car from Falmouth Toyota. They got me the car I wanted, at the price I could afford, and prepared and delivered it in little time. They are quick and con from Falmouth Toyota. They got me the car I wanted, at the price I could afford, and prepared and delivered it in little time. They are quick and congenial. More

Helpful 0

Report | Print

We have purchased several vehicles from this dealership in the past but this was the best experience. No haggling over price; just a wonderful experience. It was nice to deal with Ron again; Matt made su in the past but this was the best experience. No haggling over price; just a wonderful experience. It was nice to deal with Ron again; Matt made sure we were well taken care of and introduced us to the service person-Taylor who was very pleasant and efficient. The finance manager was quick and efficient and all made sure we were able to pick the vehicle up quickly. More

Helpful 0

Report | Print

My experience purchasing a new Tacoma from Falmouth Toyota couldn't have been a more positive one. First of all, I must say, I have been well aware of Falmouth Toyota'a reputation for integrity and cus Toyota couldn't have been a more positive one. First of all, I must say, I have been well aware of Falmouth Toyota'a reputation for integrity and customer support for years. So, when I was in the market to trade in my '06 Tundra for a new Tacoma it was a no brainer to check out what they had to offer. After a pleasant greeting from Matt Murphy, I was introduced to John O'Keefe, my salesman, who was exceptionally pleasant, knowledgeable, and a no pressure type salesman. (unlike the other dealership down the street who were into the high pressure "what do you mean you're NOT interested in buying today, why NOT?" type of crap. John took his time to answer all my questions, help me decide what I really wanted for options, etc. He offered to take me for a test drive, if I wanted to, not insisting, mind you. Make a long story short, I bought a great truck, from a classy salesman, at a classy dealership, for a great price, and maximum kelly blue book for my trade in. Couldn't be happier with my new truck. Oh, almost forgot Amy Killoran, finance manager, who made all my financing options clear to me, and even surprised me with a lower Toyota financing rate on the day I picked up my new truck than what we had agreed to initially ! Thank you John O'Keefe, Matt Murphy, Amy Killoran and Falmouth Toyota! More

Helpful 0

Report | Print

Awesome. A friendly and very helpful dealership. This was a return visit for us. We went to 3 other dealerships before returning here. I am happy to say Falmouth Toyota, gave us the best deal on our was a return visit for us. We went to 3 other dealerships before returning here. I am happy to say Falmouth Toyota, gave us the best deal on our 2004 Toytoa Tundra Pickup trade in. That made the deal. I am now a happy Rav 4 OWNER. More

Helpful 0

Report | Print

This is our third Toyota from Falmouth Toyota and I am sure it woun't be the last. The Murphy's and their staff always do a great job. Townsend Wells was easy to work with and gave us the room to arrive a sure it woun't be the last. The Murphy's and their staff always do a great job. Townsend Wells was easy to work with and gave us the room to arrive at the decision that was the right one for my wife and I. Thanks for another pleasant car buying experience! More

Helpful 1

Report | Print

I Have been a Regular customer for over 25 yrs now and never had a bad experience. As a small business owner myself the quality of service and personnel is second to none in the auto industry. I have recc never had a bad experience. As a small business owner myself the quality of service and personnel is second to none in the auto industry. I have reccommended dozens of my neighbors and friends over the years who are all very pleased with the way they get treated.We presently own a Lexus and Tundra pick up truck both of which are in good hands. More

Helpful 0

Report | Print

I just purchased my 5th Toyota from Falmouth Toyota and I just purchased my 5th Toyota from Falmouth Toyota and would not consider ever going anywhere else. I just purchased a 2012 Camry XLE and love it. I just purchased my 5th Toyota from Falmouth Toyota and would not consider ever going anywhere else. I just purchased a 2012 Camry XLE and love it. I purchased it from Ron Sjahfiedin, he gave me all the information I needed and answered any questions I might have. He was polite and helpful. He showed me all the instruments and put in my bluetooth. Sincerely, Muriel Bishop More

Helpful 0

Report | Print