Matt Palffy | Page 11

Ashley was top notch! My wife and I were very thankful and appreciative for her great service! Although, our car was returned without a horn and possibly no airbag as well. Sales Dept is abysmal at and appreciative for her great service! Although, our car was returned without a horn and possibly no airbag as well. Sales Dept is abysmal at best! Absolutely disgusted in their lack of ability to be able to deliver a customer’s request. It’s a shame they represent Ford. More

by DAVIDBALL103070 Verified Customer Verified Customer

Print

Brandon Taylor Mitchell was one the best salesman I have ever had. This young man is Phenomenal. Brandon is very personable, and very knowledgeable. He made purchasing a car so easy. Brandon we are so prou ever had. This young man is Phenomenal. Brandon is very personable, and very knowledgeable. He made purchasing a car so easy. Brandon we are so proud of you. Thank you so much. Matt was amazing also, he reassured me things would be fine. And the they were. Both Brandon and Matt answered all of my questions. I would highly recommend Ganley Ford West to anyone. Thank you guys so much. More

Print

Very unhappy, service wasn't completed on my truck. Engine light came on cylinder 2 mis fire. I brought the truck in on May 8th 2021. I didn't receive the full tune up. The truck was serviced back in S Engine light came on cylinder 2 mis fire. I brought the truck in on May 8th 2021. I didn't receive the full tune up. The truck was serviced back in September 2020 and I bought the truck in November 2020. I rarely drive the truck. I was assured the service would be covered under warranty. I received a call May 8th in order to get the full work done on the truck, it would cost me $199.00. More

by slaughter.k5 Verified Customer Verified Customer

Print

Mat Palfey and Brandon Taylor-Mitchell were awesome!! They both went out of their way too make the experience a pleasant one. I will be back again, and will send everyone I know. They both went out of their way too make the experience a pleasant one. I will be back again, and will send everyone I know. More

by biker1200 Verified Customer Verified Customer

Print

I recently purchased a 2021 Explorer ST from Ganley Ford West. I first contacted Ganley through their internet portal. Morgan arranged confirmed availability of the vehicle I was interested in. She arranged West. I first contacted Ganley through their internet portal. Morgan arranged confirmed availability of the vehicle I was interested in. She arranged for me to contact Austin Simmons when I came to the dealership. Morgan’s responses were timely and helpful. Austin greeted me right away at the dealership. We test drove the vehicle right away. Austin encouraged me to take a little extended drive along a daily route of mine. The purchasing process was smooth. There was a normal give and take during the final agreement. I felt that they made a good effort to get to the final number I wanted to be at. Matt the used car sales manager made an extra effort to get me the trade in I needed on my vehicle. The Explorer ST is an excellent vehicle. The car has a array of technology features. I also got a follow up call from Austin two weeks after the sale to see how things were going. Very good buying experience. More

Print

Staff went out of their way to ensure I drove away in my dream car. The team was friendly and allowed my son to look at all the cars (he’s eight). dream car. The team was friendly and allowed my son to look at all the cars (he’s eight). More

by missonya44112 Verified Customer Verified Customer

Print

Very attentive and listen to your needs. Was a seemless quick interaction very impressed. Was able to get exactly what I wanted and didn't have to spend a entire day at the dealership quick interaction very impressed. Was able to get exactly what I wanted and didn't have to spend a entire day at the dealership More

by Sorace.rudy Verified Customer Verified Customer

Print

Everything was great. Sales team worked out great for the truck I was looking for. Trade in was more then I expected. I can't thank u guys more. Love my truck..thank u..Phil T. truck I was looking for. Trade in was more then I expected. I can't thank u guys more. Love my truck..thank u..Phil T. More

by MDHB1999 Verified Customer Verified Customer

Print

Great team of professionals! Highly recommend working with them on finding what works best for your budget and family needs! Will definitely be back for our next car. with them on finding what works best for your budget and family needs! Will definitely be back for our next car. More

by David8815 Verified Customer Verified Customer

Print

Quickest and easiest car buying experience! AJ Bruno knows everything there is to know about ford products and truly cares about his customers wants and needs. The whole team values and respects custome knows everything there is to know about ford products and truly cares about his customers wants and needs. The whole team values and respects customers. All Covid safety procedures were put in place and i felt comfortable the whole time. I recommend this dealership to anyone looking for a new or used vehicle! More

by Daniellestringer545 Verified Customer Verified Customer

Print