Matt Palffy
Matt Palffy at Ken Ganley Ford Parma

Matt Palffy | Page 10

Sales Manager

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

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4.7
110 Reviews
4.7

110 Reviews

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110 Reviews of Matt Palffy

January 13, 2022

Dealership Rating
Employee Rating

They gave me the best service I have received I've been recommending them for a long time More

by Luisv5905
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher , Daniel Walker

Jan 13, 2022

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 02, 2021

Dealership Rating
Employee Rating

It was a great easy experience at Ganley Ford West. The people are so friendly, welcoming and knowledgeable, answering any and all of my questions. More

by murphydm3
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

Nov 02, 2021

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 29, 2021

Dealership Rating
Employee Rating

The dealership is wonderful. Especially the manager in the service desk. But not the S. More

by aracelisearly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Morgan Gallagher, Dan Overman, John Ruper , Dave Moga, Ashley Neely

Sep 29, 2021

Ken Ganley Ford Parma responded

Thank you so much for your feedback! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be an overall positive one at Ganley Ford West. Please don't hesitate to reach out if you need anything else.

September 24, 2021

Dealership Rating
Employee Rating

Great communication always friendly and kind always respect your vehicle nice clean work explains everything so you understand great place for service More

by SONNYP64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Yerace, Dan Overman, John Ruper , Dave Moga, Ashley Neely

Sep 24, 2021

Ken Ganley Ford Parma responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Ganley Ford West!

September 14, 2021

Dealership Rating
Employee Rating

Customer service was very good. They were very creative in order to fit a car to our budget More

by dan.hopkins
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mark Rezzano

Sep 15, 2021

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review, Dan! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford West are glad to have you as a customer.

August 12, 2021

Dealership Rating
Employee Rating

We see why Brandon is Top Gun! Very knowledgeable & took his time to go over each feature & fully answered all of our questions, He’s very patient & NOT pushy! Him & his team will Definitely have earned O More

by Bcody38
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Taylor-Mitchell

Aug 12, 2021

Ken Ganley Ford Parma responded

Thank you for your business and this review. We're happy to hear that Brandon and our team were able to serve you and demonstrate our commitment to great service. Congratulations on your new vehicle and if there is anything we can assist you with in the future, please let us know.

July 07, 2021

Dealership Rating
Employee Rating

👍 nice Always……. Excellent service. 😁THANKS . Hard. Work. To be the best.,/. SI. MUCHAS. GRACIAS POR. LOS. SERVICIOS DE LA FORD! Siempre muy. Cordiales. Y rápidos en todo! Bendiciones. More

by canica044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 07, 2021

Ken Ganley Ford Parma responded

Thank you for your business and this fantastic review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 15, 2021

Dealership Rating
Employee Rating

Ashley was top notch! My wife and I were very thankful and appreciative for her great service! Although, our car was returned without a horn and possibly no airbag as well. Sales Dept is abysmal at More

by DAVIDBALL103070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: AJ Bruno, Ashley Neely

June 01, 2021

Dealership Rating
Employee Rating

Brandon Taylor Mitchell was one the best salesman I have ever had. This young man is Phenomenal. Brandon is very personable, and very knowledgeable. He made purchasing a car so easy. Brandon we are so prou More

by Mrmack_1
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brandon Taylor-Mitchell

Jun 01, 2021

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Brandon and Matt here at Ganley Ford West. Congratulations on your new vehicle! We appreciate your business and hope to see you again soon!

May 27, 2021

Dealership Rating
Employee Rating

Very unhappy, service wasn't completed on my truck. Engine light came on cylinder 2 mis fire. I brought the truck in on May 8th 2021. I didn't receive the full tune up. The truck was serviced back in S More

by slaughter.k5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: John Ruper

Jun 13, 2021

Ken Ganley Ford Parma responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

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