Matt Sappenfield
Matt Sappenfield at 94 Nissan of South Holland
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Matt Sappenfield | Page 2

Owner Loyalty Manager

94 Nissan of South Holland

16269 Van Dam Rd
South Holland, IL 60473

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4.7
59 Reviews
4.7

59 Reviews

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59 Reviews of Matt Sappenfield

August 03, 2022

Dealership Rating
Employee Rating

I am very happy with my purchase of my new car. My experience was painless. My car was clean Gassed up and ready to go in record time. More

by jeffrey.gard
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall, Chris Koehler, Jose Lopez, Tyler Roberson, Taylor McCarroll , Frank Kaczmarski, Jasmine McCarroll, Derryl Reese, Kasey Winters

Aug 05, 2022

94 Nissan of South Holland responded

Jeffrey, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of South Holland! We can't wait to see you again, have a great day. Matt Sappenfield Owner Loyalty Manager

June 15, 2022

Dealership Rating
Employee Rating

I have been coming here for a long time i have bought 2 cars and the service is good they try to meet your needs when possible very courteous and understanding and they honor their work. More

by verdinewashington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joann Kimbrough, Otis Smith, Torrey Hall , Derryl Reese

Jun 16, 2022

94 Nissan of South Holland responded

Hi Verdine, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day! Matt Sappenfield Owner Loyalty Manager

Jun 16, 2022

verdinewashington responded

You welcome.

June 14, 2022

Dealership Rating
Employee Rating

94 Nissan Dealership has good service and customer service. I purchased 2 vehicles from this location and had great experiences with both cars.l only bring my cars to the South Holland location for Se More

by Valincia Rawls
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall , Derryl Reese

Jun 16, 2022

94 Nissan of South Holland responded

Valincia, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care! Matt Sappenfield Owner Loyalty Manager

June 13, 2022

Dealership Rating
Employee Rating

Excellent dealer overall, they value every customer and treat them like family. I highly recommend them to all my friends and family. More

by Ckrozel1425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 16, 2022

94 Nissan of South Holland responded

We are so happy to read such a great review about Nissan Of South Holland! Thanks again for taking the time to leave us this information about your recent visit. Take care! Matt Sappenfield Owner Loyalty Manager

July 15, 2021

Dealership Rating
Employee Rating

With the help of one of your employees. My soin to be ex husband committed fraud and forgery and traded in my car. I was unaware More

by bannerdanielle1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Tim Sappenfield, Zac Sappenfield, Torrey Hall, Jose Lopez , Steve Chase, Tosha Hickey, Stephanie McGreal, Derryl Reese, Vino Smith

July 12, 2021

Dealership Rating
Employee Rating

I will keep coming back to get service for my Nissan Altima. The earliest is the best for me to come and get service thanks More

by jaypatt788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall , Steve Chase, Stephanie McGreal, Derryl Reese

July 02, 2021

Dealership Rating
Employee Rating

This dealership was much better. The tire was rotated and computer was reset in a timely manner. The workers were friendly. The price was good. More

by Arlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Torrey Hall , Steve Chase, Stephanie McGreal, Derryl Reese

June 25, 2021

Dealership Rating
Employee Rating

I've been a customer since I purchased my Nissan and every visit and transaction was professional the staff was always helpful More

by Bosshog872
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steve Chase, Stephanie McGreal

Jul 02, 2021

94 Nissan of South Holland responded

Bosshog872, thank you so much for your high rating! Thank you so much again for your feedback! We hope you have a great day!

June 01, 2021

Dealership Rating
Employee Rating

I ordered rims from the part dept. I waited for 2 hrs to find out Steve ordered a size 17 rim for my car. I was disappointed because I called the part dept and talk to Steve and Matt. U would think they wha More

by Arlene
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No

Other Employees Tagged: Torrey Hall , Steve Chase, Stephanie McGreal, Derryl Reese, Tina general manager never called be back.

May 24, 2021

Dealership Rating
Employee Rating

My appointment was for an oil change!!! As I arrived my question was " do you have any tires? My rear tire is damaged!! So they changed my tire but no oil change was made 🤬🤬🤬 More

by jaimitojamay27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Torrey Hall , Steve Chase, Stephanie McGreal, Derryl Reese

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