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Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes | Page 13

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
188 Reviews
4.7

188 Reviews

Write a Review

188 Reviews of Matt Snipes

December 04, 2024

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Employee Rating

Knowledgeable service technicians, with great personality, timely response to appointments as well as service provided. More

by goharniazian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 06, 2024

Klamath Falls Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Klamath Falls Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 28, 2024

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Employee Rating

Donnie the service manager and his crew were professional and prompt and completed the service on my vehicle quickly and I couldn't be happier! More

by brockshugart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing , Donnie Hodge

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Dec 01, 2024

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 28, 2024

Dealership Rating
Employee Rating

Very helpful service writer. He retrieved my car and brought it to me inside the shop so I would not get wet from the rain. More

by NONE23
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing , Joe

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Dec 01, 2024

Klamath Falls Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 26, 2024

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Employee Rating

Friendly staff. Excellent customer service, very clean and comfy waiting area. Best place in town More

by Mommawagon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Print
Nov 27, 2024

Klamath Falls Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 23, 2024

Dealership Rating
Employee Rating

Very pleasant place. Always busy but on top of things clean and well stocked friendly More

by SLSCHWEIGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Print
Nov 24, 2024

Klamath Falls Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 16, 2024

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Employee Rating

Always the best customer service in the service department and sales department!! So glad to do business with them!! More

by HOTCHILIS4MON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Print
Nov 18, 2024

Klamath Falls Toyota responded

Thank you for taking the time to leave us a five-star rating. We'll be sure to share your review with our team. We sincerely value your business and look forward to your next visit. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 14, 2024

Dealership Rating
Employee Rating

Always courteous and willing to listen. Had my Tundra key fob fail and a new one took care of it. More

by MIMA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell , Joe funk

Print
Nov 14, 2024

Klamath Falls Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

Nov 14, 2024

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 12, 2024

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Employee Rating

The service department is friendly, courteous and efficient. They have kept excellent records od previous service being done and always let me know when the next service is needed More

by JH102JH102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Print
Nov 14, 2024

Klamath Falls Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Klamath Falls Toyota! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 12, 2024

Dealership Rating
Employee Rating

Everyone is so helpful. They are patient and kind. My car feels age when zI leave. More

by LEAHSCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Print
Nov 12, 2024

Klamath Falls Toyota responded

Leah, Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 11, 2024

Dealership Rating
Employee Rating

They were amazing I found the vehicle on there website I was able to get the paperwork and financing done before i got to dealership it was the easiest purchase I ever made. And I am extremely happy thank y More

by ANDERSONSHERI73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Lana Lee, Kevin Bicknell, Albert McLing, Juan Maldonado

Print
Nov 12, 2024

Klamath Falls Toyota responded

Sheri, We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

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