Matt Snipes
Matt Snipes at Klamath Falls Toyota

Matt Snipes | Page 3

Service Manager

Klamath Falls Toyota

2121 Washburn Way
Klamath Falls, OR 97603

4.7
182 Reviews
4.7

182 Reviews

Write a Review

182 Reviews of Matt Snipes

January 29, 2026

Dealership Rating
Employee Rating

Never got a call text till 5:50 pm due the person working on the vehicle 🚗 didn’t not turn the slip of finished rush out to go home wish cause to loose 4 hours of work as only depends on my vehicle to move More

by NONE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2026

Klamath Falls Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 18, 2026

Dealership Rating
Employee Rating

Good communication and service on my 10,000 mile maintenance. They replaced the air and cabin filters. They also updated the software. Prior to servicing, my dashboard had a TPMS (tire pressure More

by CHUCK.B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Jan 18, 2026

Klamath Falls Toyota responded

Chuck, we're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 10, 2026

Dealership Rating
Employee Rating

Awesome experience every time. I will always bring my vehicles there and continue to purchase my vehicles also. More

by edvoskanian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 10, 2026

Klamath Falls Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

January 05, 2026

Dealership Rating
Employee Rating

They were very quick to respond and did the service thoroughly and quickly. Also, very friendly. More

by julimarli0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Manny Gomez

Jan 05, 2026

Klamath Falls Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Klamath Falls Toyota. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 18, 2025

Dealership Rating
Employee Rating

Great dealership, very friendly staff and very helpful. I recently bought a used Ford F150 and shortly after my purchase I had a check engine light come on. Albert really went above and beyond to get my tr More

by CHRIS3DGRAPHICS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Dec 19, 2025

Klamath Falls Toyota responded

Thanks for sharing about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

December 05, 2025

Dealership Rating
Employee Rating

Entire new car purchase done over phone/e-mail. Great dealer to work with……purchased vehicle from 100 miles away, entire transaction conducted over phone. Dealer delivered car to my residence. Gr More

by SALLYSPRINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Delaney - Sales

Dec 05, 2025

Klamath Falls Toyota responded

Thanks for sharing your thoughts about your experience with Klamath Falls Toyota. We appreciate your business and hope to see you again soon! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 29, 2025

Dealership Rating
Employee Rating

Buying my Toyota 4-Runner was a no hassle, great experience. I will recommend buying a car from Toyota Klamath Falls to friends and family! More

by LORENABERG7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Boozer, Lana Lee, Kevin Bicknell, Albert McLing, Juan Maldonado , Vanessa, and Marco, and Krystal (finance)

Nov 29, 2025

Klamath Falls Toyota responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Best Regards, Juan Maldonado General Manager juanmaldonado@lithia.com

November 28, 2025

Dealership Rating
Employee Rating

Every one was professional and courteous and got the job done in a timely manner. I would definitely recommend Klamath Falls Toyota to family and friends or anyone else looking to get their vehicle fixed up More

by FIREFLY8008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Bicknell, Albert McLing

Nov 28, 2025

Klamath Falls Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Klamath Falls Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 23, 2025

Dealership Rating
Employee Rating

Manny and Francisco were awesome. They were attentive, and very assistive in my problem. I was able to get things done with them. I plan on being back. More

by jessekasik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 23, 2025

Klamath Falls Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Best Regards, Matt Snipes Service Manager msnipes@lithia.com

November 18, 2025

Dealership Rating
Employee Rating

Professional, Compassionate and flexible Works to get things done with the least amount of uncertainty. Reliable. More

by AnnaDMerritt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Francisco

Nov 18, 2025

Klamath Falls Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Klamath Falls Toyota, we look forward to having you as a valued customer for many years to come! Best Regards, Matt Snipes Service Manager msnipes@lithia.com

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