Matthew Celender | Page 3

Went in for oil change and to buy an extra key, Went in for oil change and to get an addl key from parts dept. Gave me est of $244 plus tax and Addl $80 to cut key but they could not do it there? I Went in for oil change and to get an addl key from parts dept. Gave me est of $244 plus tax and Addl $80 to cut key but they could not do it there? I was told that if I wanted the key, to tell my service person who was changing oil and they would add to service ticket. After being in waiting room for 45 minutes, I located same blank key online for $90, and Subaru in Sandy Springs could cut key and program for $80. When my car was ready, service rep added key to my ticket and I told him it was too expensive and I did not want. He told me that service dept already purchased it from parts dept and that he couldn't give me my car back until I paid for new key! I told him to call the police and an ambulance and there is no way I would ever buy that key. He ran to service manager who returned and said he would remove the charge! Worst customer service and slow as molasses. More

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oil change/tire rotation Stopped by on a recent trip into Kennesaw to get service on my outback. The service personnel got my vehicle in and out very quickly and even gave m Stopped by on a recent trip into Kennesaw to get service on my outback. The service personnel got my vehicle in and out very quickly and even gave my vehicle a great bath! More

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VERY PLEASANT TO WORK WITH MY NEEDS I WAS LOOKING FOR A GOOD USED CAR TO FIT MY NEEDS. RICHARD KING ,JOHNNIE POOLE, AND LOU, ALL THREE HELPED ME GET THE CAR. I WAS LOOKING FOR A GOOD USED CAR TO FIT MY NEEDS. RICHARD KING ,JOHNNIE POOLE, AND LOU, ALL THREE HELPED ME GET THE CAR. More

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i was completely sastified with my service I was completely sastified with my service I bought my Subaru here and have always had all my service work done here and have always bee completel I was completely sastified with my service I bought my Subaru here and have always had all my service work done here and have always bee completely sastified albert douglas More

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More than pleased! Thanks to Kennesaw dealership. Great staff, Charles(Chuck), Ben, Matthew,and was introduced to the boss (keep considering "old age discount). Very pr Thanks to Kennesaw dealership. Great staff, Charles(Chuck), Ben, Matthew,and was introduced to the boss (keep considering "old age discount). Very professional, friendly and reliable. Keep up the good work.See you next time. Gayle Gough More

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Been going there since 2010 Always treated beautifully! Staff knows me, always tries to do their very best for me. Only place that has serviced my vehicle. I highly recommend Always treated beautifully! Staff knows me, always tries to do their very best for me. Only place that has serviced my vehicle. I highly recommend them for all Subaru owners. More

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No Appointment but very prompt service We drive 1.5 hours to have our Subaru serviced at this dealership. In the past we have made an appointment to make sure they have us in the schedule. We drive 1.5 hours to have our Subaru serviced at this dealership. In the past we have made an appointment to make sure they have us in the schedule. They now have a rapid service system for routine service and inspections. We were in and out in about an hour with a full oil and tire rotation as well as an overall inspection. The waiting area is very nice with snacks and wifi. The hour flew by. There are a lot of nice lunch stops nearby if needed. They used to shuttle us to the Red Eyed Mule around the corner as we always arrived very early for our appointment. With the rapid service there is no need for that and we can be on our way home much sooner, avoiding the rush hour traffic. More

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Our first Subaru! My wife and I could not be more satisfied with our first purchase of a 2017 Subaru Outback from Subaru of Kennesaw. We had been shopping on line for a My wife and I could not be more satisfied with our first purchase of a 2017 Subaru Outback from Subaru of Kennesaw. We had been shopping on line for a new vehicle at several dealerships, I inquired on an eprice to Kennesaw Subaru concerning a particular 2017 Outback, with in less than 12 hours, Colin Blanken responded with a response. I called and set up a meeting with Mr. Blanken, my wife and I met him at the dealership told Colin what we were interested in and were undecided what we wanted, either a Forrester or Outback, we took both cars out for a test drive. Colin was very helpful and knowledgeable answered all our questions we were very pleased and never did we feel the pressure of buy this or that today. We decided on an 2017 Outback 2.5i Limited. My wife wanted a Crystal Pearl White with Ivory leather interior. There wasn't one on the lot and to make a long story short, we put a deposit down on an Outback with a delivery date of August 29, 2017. Needless to say we were very happy our Outback came in on the 18th of August! Just what we wanted. I would like to thank all the wonderful people we met at Kennesaw Subaru making this a pleasurable buying experience. Thank you Colin, it was a pleasure meeting you, I will tell all my friends and family interested in purchasing a new car or SUV to ask for your help. Thank you Steve Abad for all your help with deciding on an extended service plan and paperwork. Also to Matthew Celender, Serv. Advisor explaining the free oil changes and tire rotation procedures. And last but not least to Louis Kaissieh, General Manager for introducing himself to my wife and I. Thank you all for such a pleasurable experience purchasing from Subaru of Kennesaw. Thanks Colin! More

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Representative was courteous and knowledgeable. I was extremely satisfied with service on my Subaru Outback from Matthew. Calendar In the past Liberty Prioux assisted me and gave me Excellent Servi I was extremely satisfied with service on my Subaru Outback from Matthew. Calendar In the past Liberty Prioux assisted me and gave me Excellent Service! More

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