Matthew Celender
Matthew Celender at Subaru of Kennesaw

Matthew Celender | Page 2

Service Advisor

Subaru of Kennesaw

905 Ernest Barrett Pkwy
Kennesaw, GA 30144

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4.5
25 Reviews
4.5

25 Reviews

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25 Reviews of Matthew Celender

November 17, 2017

Dealership Rating

Subaru Of Kennesaw Service Dept is the Best. I trust mechanic @ Subaru Of Kennesaw. They always do a great job. The service department was being helpful and friendly. I highly recommend Sub More

by Y. Wilaon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2017

Subaru of Kennesaw responded

We really appreciate your compliments of our technicians - thank you!

November 09, 2017

Dealership Rating
Employee Rating

Awesome! Subaru Of Kennesaw has an great team working in the service department. They are well informed have always answered my questions and understand that i More

by paulrosero89
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Conrad Macarthur

Dec 02, 2017

Subaru of Kennesaw responded

We LOVE to know that our customers baby their cars and we appreciate being the dealership to help in that process. Thank you for posting!

October 17, 2017

Dealership Rating
Employee Rating

Service Department is outstanding I bought my Subaru here and have been using the service department ever since then. they are always great to work with, professional, answer all quest More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 02, 2017

Subaru of Kennesaw responded

Thank you for your compliments about our dealership and Matthew in particular!

July 29, 2017

Dealership Rating
Employee Rating

First Service on 2017 Forrester Great, speedy service. Service Department were courteous and did a great job. My first visit was a great experience as a new owner of Subaru. More

by Happyowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 29, 2017

Subaru of Kennesaw responded

We appreciate you review of Matthew and compliments about our service department - thank you!

July 26, 2017

Dealership Rating
Employee Rating

Excellent Service; Excellent Employees I have purchased two cars from this dealership from excellent salespeople and a painless experience for both financing and service. This dealership co More

by WRX56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Wayne Herubin, Aaron Horney

Jul 28, 2017

Subaru of Kennesaw responded

Thank you for the compliments about both departments - we appreciate your time in providing the review!

June 13, 2017

Dealership Rating
Employee Rating

Excellent service, no upsell pressure. We drive 2 hours to get our car serviced here. Its worth it. They treat us great. Shuttle us to lunch if needed for free. Even hanging in the show roo More

by caltommy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 14, 2017

Subaru of Kennesaw responded

Thank you for the good review, we hope to see you again soon at Subaru of Kennesaw!

May 23, 2017

Dealership Rating
Employee Rating

Went in for oil change and to buy an extra key, Went in for oil change and to get an addl key from parts dept. Gave me est of $244 plus tax and Addl $80 to cut key but they could not do it there? I More

by Nbam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Service manager

May 31, 2017

Subaru of Kennesaw responded

We regret that there were extenuating circumstances in your decision to refuse payment of the key ordered for your vehicle. The experience brought to light an opportunity for improvement in our internal processes to ensure that we have better communication going forward.

May 02, 2017

Dealership Rating
Employee Rating

oil change/tire rotation Stopped by on a recent trip into Kennesaw to get service on my outback. The service personnel got my vehicle in and out very quickly and even gave m More

by sukie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jen Cope

May 27, 2017

Subaru of Kennesaw responded

We appreciate your 5 star review - The first good car wash after the pollen season is the best one of the entire year!

April 13, 2017

Dealership Rating
Employee Rating

VERY PLEASANT TO WORK WITH MY NEEDS I WAS LOOKING FOR A GOOD USED CAR TO FIT MY NEEDS. RICHARD KING ,JOHNNIE POOLE, AND LOU, ALL THREE HELPED ME GET THE CAR. More

by ROBERT W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Louis Kaissieh, Johnny Poole Jr., Stephanie Frazier, Steve Abad , Richard King, Conrad Macarthur

Apr 24, 2017

Subaru of Kennesaw responded

Thank you for posting a review about your purchase experience! We really appreciate your recognition of everyone involved.

April 04, 2017

Dealership Rating
Employee Rating

i was completely sastified with my service I was completely sastified with my service I bought my Subaru here and have always had all my service work done here and have always bee completel More

by albert1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Johnny Poole Jr.

Apr 06, 2017

Subaru of Kennesaw responded

We really appreciate your compliments about our service team- thank you for taking the time to rate your experience with us!

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