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Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs | Page 13

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.7
288 Reviews

Dealership Experience

4 yrs, 4 mos

Industry Experience

11 yrs, 2 mos

Languages Spoken

English English

4.7

288 Reviews

Write a Review

288 Reviews of Matthew Fuchs

December 02, 2024

Dealership Rating
Employee Rating

Nice and efficient. Nice and efficient Nice and efficient Nice and efficient Nice and efficient More

by dkempski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for the 5-star review. We appreciate your business.

November 21, 2024

Dealership Rating
Employee Rating

They took great care of my Wagoneer! They advised me on timing and helped with recall issues and assisted with customer service as needed! More

by elizabethcosentino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Jalen gave good advice!

Print
Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your feedback and leave us a 5-star rating! We’re thrilled that you had a positive experience with us. If you ever have any questions or need further assistance, feel free to reach out. We look forward to serving you again in the future!

November 20, 2024

Dealership Rating
Employee Rating

Always great experiences having my Jeep serviced here. Highly recommend! Everyone is very knowledgeable and professional. More

by gina.dewar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

Print
Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the tine to share your experience and for leaving us a 5 star review. We appreciate your business and your recommendation means the world to us. We look forward to working with you again in the future.

November 19, 2024

Dealership Rating
Employee Rating

Salerno Duane is the best in the business. 1st class customer service for new cars and services. No one better !! More

by vlizza91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Salerno, Bill Tegethoff, Felicia Wardrick, Paul Bonilla, Cesar Sanchez

Print
Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your gracious words and 5 star review! We’re delighted to hear you enjoyed our service. Providing exceptional experiences is our top priority, and your feedback motivates us to keep exceeding expectations. We look forward to serving you again soon!

November 18, 2024

Dealership Rating
Employee Rating

The customer service provided was excellent! They never disappoint- awesome group to work with. I give them 5 Stare's More

by egutierrez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Salerno, Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Henry Argueta

Print
Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and for leaving a 5-star review. We are delighted that you found our customer service incredible and that our team was able to respond to your needs with helpfulness and patience. Your satisfaction is our greatest reward and we are here for you at any time.

November 18, 2024

Dealership Rating
Employee Rating

My experience at service was pleasant. My only recommendation is to improve on the location. It’s way too congested and getting into the entrance was slightly challenging because of the More

by amcortes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your feedback and recommendation. We appreciate you taking the time to leave us a 5-star review. We appreciate your business and look forward to working with you again in the future.

November 12, 2024

Dealership Rating
Employee Rating

Very satisfied with my car love to use solerno for my car need I’ll the time More

by trimino45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Mike Salerno, Cory Taylor, Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Henry Argueta, None

Print
Dec 18, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience and for the 5-star review. We appreciate your business and look forward to working with you again in the future.

November 07, 2024

Dealership Rating
Employee Rating

Great customer service Very responsive and helpful with all of your questions and concerns Very reliable service that you can trust More

by deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sal Zebardast, Mike Salerno, Cory Taylor , Henry Argueta, Paul Shorrock

Print
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review Deb. We are happy that our team was able to resolve the issue with your car quickly and efficiently. Customer satisfaction is our top priority and we are here to help you at any time. Please do not hesitate to contact us if you need further assistance.

November 02, 2024

Dealership Rating
Employee Rating

The cost of labor is outrageous and the extra 3% for using a credit card is like getting mugged. More

by glash711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Print
Nov 15, 2024

Salerno Duane Chrysler Jeep responded

Sorry to hear that you were not happy with your experience. Customer service is very important to us, so your feedback means a lot. Our labor rate is in line with other local / surrounding dealerships. To avoid the $2.95 service fee we do accept Cash, Check and Debit cards. (Debit Cards are excluded from the fee). If there is anything we can do to help please feel free to reach out to us directly.

November 02, 2024

Dealership Rating
Employee Rating

Great experience. Hopefully next time there will be a rental for me. Grateful for the Uber they called for me. More

by calebrosier23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla

Print
Nov 12, 2024

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience and for the 5-star review. We appreciate your business and look forward to working with you in the future.

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