Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs | Page 22

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

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4.7
298 Reviews

Dealership Experience

4 yrs, 6 mos

Industry Experience

11 yrs, 4 mos

Languages Spoken

English English

4.7

298 Reviews

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298 Reviews of Matthew Fuchs

March 18, 2024

Dealership Rating
Employee Rating

fantastic service. the team really came thru for us - especially the team at the front desk More

by briandavidflood
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff

Mar 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to leave your feedback and 5 star review. We appreciate your business.

March 16, 2024

Dealership Rating
Employee Rating

Thank you again for a great service Paul Bonila, you and your team do an amazing job. Looking forward to seeing you next time. You always take great care of me, and my vehicle. When I leased my car four More

by will.howardb
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

March 15, 2024

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My car feels worse then when i brought it in. I tried to call back for someone to reach out to em about my car to be fixed again and no one has gotten back to me and it’s been three weeks and I’ More

by borisanaluisa
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Mar 19, 2024

Salerno Duane Chrysler Jeep responded

Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience or frustration you may have experienced. We would like to address your specific concerns and make things right. Please contact us directly so we can discuss your experience and continued car trouble further.

March 13, 2024

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Service was great and fast. But recd a recall the next day on the Jeep. Great service More

by RLAW415
Service Price Transparency
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Recommend Dealer
Yes

March 11, 2024

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Paul is the greatest! I always have an easy transaction with him, very friendly and knowledgeable! More

by rosemary.ozuna
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Recommend Dealer
Yes

Other Employees Tagged: Paul Shorrock

Mar 13, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate you sharing your experience and taking the time to leave us your 5 star review, Rosemary. It means a lot to Paul and the whole team. We look forward to helping you again.

March 07, 2024

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The service department is very knowledgeable and dependable and fixes your car the first time! More

by jillgoldstein0
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Sergio Ovalle, Mike Salerno

Mar 13, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to leave us your 5 star review. It means a lot to the whole team, and we’d love to have you back very soon.

March 06, 2024

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Employee Rating

I’ve been a Salerno Duane customer for over fifteen years. I also live in Bloomfield, so it’s a bit of a trip. I think that says something about how I feel about services provided. Billy was very helpf More

by alana.middleton
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Recommend Dealer
Yes
Mar 13, 2024

Salerno Duane Chrysler Jeep responded

We really appreciate you taking the time to leave us a 5 star review, Alana. These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.

March 06, 2024

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The staff were very accommodating and efficient with their craft ! i dont mind waiting in the couch to finish the service. More

by ereniatorts
Service Price Transparency
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Recommend Dealer
Yes
Mar 13, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and the 5 star review. We appreciate your business and look forward to helping you again.

March 01, 2024

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Employee Rating

Matt, our service technician, was pleasant, sensitive to our time constraints and thorough when following up on our car repairs. We are very satisfied service customers. Keep up the good work! More

by mimimadonna
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Recommend Dealer
Yes
Mar 05, 2024

Salerno Duane Chrysler Jeep responded

We’ve passed your wonderful review onto our team.. Thanks so much for taking the time to leave a 5 star review about our service department and Matt. Our customer’s feedback guides our business and helps us keep improving the service we provide. We look forward to delivering another excellent experience to you next time you visit. Thanks for choosing to service your vehicle with us!

February 29, 2024

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Employee Rating

Quick easy polite helpful. The entire experience was seamless. Highly recommended. Made the appointment very easy More

by Anonymous
Service Price Transparency
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Recommend Dealer
Yes
Feb 29, 2024

Salerno Duane Chrysler Jeep responded

Thank you for your recommendation and 5 star review! We value your feedback and are happy that your experience was so easy.

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