Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs | Page 28

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.7
296 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

4.7

296 Reviews

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296 Reviews of Matthew Fuchs

June 26, 2023

Dealership Rating
Employee Rating

Salerno duane chrysler jeep have a excellent costumer service team @ their maintenance department. they kept me informed of the progress of the job. For reasons out of their control my vehicle could no More

by JAIVEL20
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Paul Bonilla

June 13, 2023

Dealership Rating
Employee Rating

Salerno of Summit was persistent in chasing down a part via manufacturers warranty, which was ultimately resolved. great effort, kept me updated along the several week process. More

by jfd70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 15, 2023

Dealership Rating
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Excellent service and communication back to us. They solved our issue and provided excellent customer service to is More

by bethscherr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

May 12, 2023

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They were super helpful and kept in touch with me during the whole process thanks More

by cbhorn
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Ralph Cattle

April 30, 2023

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Employee Rating

Always responsive and try to work with your schedule. Don’t push I needed work. More

by johnmbunting
Service Price Transparency
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Recommend Dealer
Yes

April 25, 2023

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My service has been wonderful, the servicemen have been helpful in terms of explaining what's happening with my car. I wish the cost was.less for repairs, however that's another story. All in all, I can' More

by China
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Felicia Wardrick, Paul Bonilla

Apr 26, 2023

Salerno Duane Chrysler Jeep responded

Thank you so much for your review and your feedback. We truly appreciate it!

April 19, 2023

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very nice spot. the service is pretty good and it’s very fast considering the big amount of cars More

by brianelicc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Ralph Cattle

Apr 21, 2023

Salerno Duane Chrysler Jeep responded

Thank you for your review and for that feedback! We appreciate that!

April 16, 2023

Dealership Rating
Employee Rating

Went in to fix my front breaks due to my breaks making noise and they were able to fix it in efficient time More

by waltersj1990
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Ralph Cattle

April 10, 2023

Dealership Rating
Employee Rating

I am a frequent flyer at this service center and I find them to be excellent! I own a business in town and they always help me out with our vehicles. More

by jhauer2212
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Tegethoff, Felicia Wardrick, Paul Bonilla , Ralph Cattle

Apr 21, 2023

Salerno Duane Chrysler Jeep responded

Happy to hear you continue to use and value our service center! :) We appreciate the 5 star review and feedback!

April 10, 2023

Dealership Rating
Employee Rating

Have been a customer here fir about 30+ yrs. Woukd not go to any other dealer. Sales is great,very respectfully of your time. M.Salerno sr. Was a great person to work with,now his Son Mike Jr. I More

by Chrysler/Dodge/Jeep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sergio Ovalle, Mike Salerno, Felicia Wardrick , Alex Shaikh

Apr 21, 2023

Salerno Duane Chrysler Jeep responded

As a valued customer, we truly appreciate your thorough and honest feedback! Customers like yourself who have grown with us and continue to support us are what make us love what we do. Customer service is so important to us, and we would not be where we are today without your business. Thank you and we look forward to working with you again in the future!

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