Matthew Fuchs
Matthew Fuchs at Salerno Duane Chrysler Jeep

Matthew Fuchs | Page 4

Service Advisor

Salerno Duane Chrysler Jeep

267 Broad St
Summit, NJ 07901

Contact Me
4.7
296 Reviews

Dealership Experience

4 yrs, 5 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

4.7

296 Reviews

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296 Reviews of Matthew Fuchs

April 09, 2026

Dealership Rating
Employee Rating

I’ve brought my Jeep here three times now, and every visit has been consistently impressive—thanks to Matt. He takes the time to thoroughly go through the vehicle, making sure nothing gets overlooked. W More

by Nicholas J Racioppo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 21, 2026

Salerno Duane Chrysler Jeep responded

Thank you for sharing such detailed feedback and for the 5-stars! We’re thrilled to hear Matt has consistently provided thorough, attentive service and helped ensure everything on your Jeep is properly addressed. His dedication to quality and detail truly reflects the standard we strive for. We appreciate your continued trust and look forward to taking care of your Jeep again in the future!

April 08, 2026

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Bought the car used but have been using them for service for years. It has always been a great experience. More

by Jim R
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Apr 21, 2026

Salerno Duane Chrysler Jeep responded

We really appreciate your continued trust over the years! It’s great to hear that both your service visits and recent purchase experience have consistently been positive. Thank you for being part of our dealership family—we look forward to taking care of you for many years to come!

April 03, 2026

Dealership Rating
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Excellent service from me booking my vehicle in at short notice due to my oversight, to dropping off and getting it back with all the work done. Everyone at Salerno was very eager to help. More

by bgarrard1956
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Paul Bonilla , William Carey

Apr 21, 2026

Salerno Duane Chrysler Jeep responded

Thank you for sharing your experience! We’re glad our team was able to help you on short notice and get everything taken care of smoothly from drop-off to completion. It’s great to hear you felt supported throughout the process. We appreciate your trust and look forward to helping you again in the future!

April 03, 2026

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Employee Rating

Clean tidy open on time. Your vehicle is in the shop as soon as you arrive. And are quick to get you out on time if your waiting. Good job. More

by michaelbyf
Service Price Transparency
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Recommend Dealer
Yes
Apr 21, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and 5-star review! We’re glad to hear you appreciated the clean facility, punctual service, and quick turnaround while you waited. Our team works hard to make every visit efficient and hassle-free, and we appreciate you recognizing that. We look forward to seeing you again!

March 26, 2026

Dealership Rating
Employee Rating

Yet again, spectacular service, courtesy, and communication. Matt checked me in when I dropped off my Jeep, a day early (my scheduling needs) crisply. He recognized me, by name, as I walked in More

by Gene M.
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Mar 26, 2026

Salerno Duane Chrysler Jeep responded

Thank you so much for the incredible 5-star review Gene! 35 years of loyalty is something we take great pride in. We’re so glad Matt was able to get you checked in early and that our team could exceed your expectations by finishing the work ahead of schedule. We truly appreciate your continued trust in us!

March 25, 2026

Dealership Rating
Employee Rating

We had some problems getting the mirror, but I know that is a function of the supplier rather than Salerno Duane. The guys notified me promptly when it finally came in AND was not broken in transit. I was More

by Mark Dow
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Parts Department Guys were great.

Mar 26, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the great 5-star review, Mark! We appreciate your patience with the supplier delay and are so glad our team could get that mirror installed ahead of schedule for you. We’ll be sure to share your thanks with the service department!

March 13, 2026

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Employee Rating

was a great experience matt did a great job in resolving my issues and wold recommend them to my friends More

by jonjon3225
Service Price Transparency
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Recommend Dealer
Yes
Mar 15, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your feedback! We're happy to hear you had a great experience and that Matt was able to help resolve your concerns. It's wonderful to know you’d recommend us to your friends. We truly appreciate your support and look forward to assisting you again in the future!

March 03, 2026

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Employee Rating

Great service. Crisp communications. Timely updates. Great atmosphere in facility, on the phone, and during text comms. Timing of work status provided regularly. More

by Gene M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 15, 2026

Salerno Duane Chrysler Jeep responded

Thank you for your feedback and for leaving a 5-star review Gene! We’re glad you had a positive experience and that our team kept you well-informed throughout the process. Clear communication, regular updates, and a welcoming atmosphere are all things we strive to provide. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!

February 25, 2026

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Employee Rating

a well run organization bravo to you all a well run organization bravo to you all More

by haydenhtiger
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Feb 27, 2026

Salerno Duane Chrysler Jeep responded

Thank you so much for your kind words! We’re thrilled to hear you had such a positive impression of our team and organization. Your support means a lot!

February 13, 2026

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Employee Rating

Amazing service. Very communicative and willing to work around my schedule. Highly recommend Salerno Duane! More

by kmcc
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Service Time
Service Communication
Recommend Dealer
Yes
Feb 13, 2026

Salerno Duane Chrysler Jeep responded

Thank you for the fantastic review! We’re thrilled to hear our team was communicative and flexible to fit your schedule. Your recommendation means a lot, and we appreciate you choosing us for your vehicle needs!

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