Matthew Hedden
Matthew Hedden at Toyota of Scranton

Matthew Hedden

Finance Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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4.9
71 Reviews
4.9

71 Reviews

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71 Reviews of Matthew Hedden

October 03, 2025

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Employee Rating

Dealership did a good job. We had one little hiccup on the trade, but got it resolved. More

by SBOLIN22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Edwards

Oct 05, 2025

Toyota of Scranton responded

SBOLIN22, Thank you for sharing your experience! We’re glad to hear everything was resolved and that our team was able to make things right. We appreciate your understanding and the opportunity to earn your business at Toyota of Scranton. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

October 03, 2025

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Pleasant, friendly, personable, very attentive to questions. Great experience with her and the Coffee Shop for order. More

by DANCINQUEEN1217
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ebrahin Evertsz, Ashley Ochwat

Oct 05, 2025

Toyota of Scranton responded

Hi DANCINQUEEN1217, Thank you for sharing your experience! We’re so glad to hear that our team was pleasant, friendly, and attentive — and that you enjoyed your visit to our Coffee Shop as well. We truly appreciate your kind words and look forward to seeing you again soon! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

September 26, 2025

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Matthew Hedden provided financing options and excellent advice during our car purchase experience at Toyota of Scranton. We highly recommend him. More

by JMZLOMEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Felkowski , Andrew Weinberger, Allen Blad, Mark Thomas, Stefanie McNair

Sep 26, 2025

Toyota of Scranton responded

JMZLOMEK, Thank you so much for your kind words! We’re thrilled to hear Matthew was able to provide excellent advice and financing options during your purchase. We’ll be sure to share your praise with him — and we truly appreciate your recommendation! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

September 03, 2025

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I have to say this was the best car buying experience of my like. From Marco and Rich in finance and Andrew they all made it a special day. More

by mthomas6
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Sep 04, 2025

Toyota of Scranton responded

mthomas6, Thank you so much for sharing your experience! We’re thrilled to hear that Marco, Rich, and Andrew made your car-buying day such a memorable one. We’ll be sure to pass along your kind words to them — feedback like this reminds us why we do what we do. Congratulations on your new vehicle, and welcome to the Toyota of Scranton family! Warm regards, The Sales Team Toyota of Scranton

August 21, 2025

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excellent dealership, made my experience very easy and the continued support I've received since I purchased my car has been more than I have gotten at any other dealership. I would highly recommend them More

by DEADBEAT456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Alan Aimer

Aug 22, 2025

Toyota of Scranton responded

DEADBEAT456, Thank you so much for your kind words and recommendation! We’re thrilled to hear your experience was easy and that our continued support has stood out compared to other dealerships. Providing lasting care for our customers is what we strive for, and we’re grateful for your trust and recommendation to family and friends. We look forward to being here for you whenever you need us! Take care, The Toyota of Scranton Sales Team

July 31, 2025

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Two top notch gentlemen. Got the job done. I appreciate the no pressure sales approach. More

by ELLIOTTCME
Recommend Dealer
Yes

Other Employees Tagged: Jordan Printz

Aug 01, 2025

Toyota of Scranton responded

ELLIOTTCME, Thank you for the great feedback! We're so glad to hear you appreciated the no-pressure approach and that our team made the experience a positive one. We'll be sure to share your kind words with them. Enjoy your new vehicle, and thank you for choosing Toyota of Scranton! Warm regards, Mary Jo Preno VP of Guest Experience Toyota of Scranton

June 17, 2025

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Great staff, new car purchase went great service after the sale was friendly and knowledgeable More

by JEFFMORK357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 18, 2025

Toyota of Scranton responded

JEFFMORK357, Thank you for the great feedback! We're thrilled to hear your car purchase went smoothly and that our team continued to provide friendly, knowledgeable service after the sale. Enjoy your new vehicle, and please don’t hesitate to reach out if you need anything! Warm regards, The Sales Team Toyota of Scranton

June 08, 2025

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What a great buying experience! They make you feel like family! Professionalism and knowledge are their forte! No pressure sales. The experience was so great, we purchased 2 cars! More

by EMTSILVIAG
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicki Natiello

Jun 13, 2025

Toyota of Scranton responded

EMTSILVIAG, Thank you so much for your amazing review! We're thrilled to hear that you felt like part of the family and had such a positive, pressure-free experience. It means the world to us that you trusted our team enough to purchase not just one, but two vehicles! Your kind words about our professionalism and knowledge truly mean a lot. Congratulations, and we’re here for you whenever you need us! Warm regards, The Sales Team Toyota of Scranton

May 23, 2025

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Very nice experience. Thank you. Very nice place and everyone was very friendly and helpful. More

by RFERRARO2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Burgess

May 25, 2025

Toyota of Scranton responded

Dear RFERRARO2, Thank you for the kind words! We're so glad to hear you had a nice experience and felt welcomed by our team. Providing a friendly and helpful environment is what we strive for, and we truly appreciate you taking the time to share your feedback. We hope to see you again soon! Warm regards, The Sales Team Toyota of Scranton

May 23, 2025

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Employee Rating

I was very satisfied with my experience at this dealership. All staff were professional and helpful. To date I am pleased with my purchase. I would recommend this dealership to my friends. More

by JOEPNISH
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Noah Mihal

May 25, 2025

Toyota of Scranton responded

JOEPNISH, Thank you for your kind words and recommendation! We're so glad to hear you were satisfied with your experience and that our team provided helpful, professional service. It’s great to know you’re enjoying your purchase, and we truly appreciate your trust in us. We look forward to welcoming you and your friends in the future! Warm regards, The Sales Team Toyota of Scranton

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