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Matthew Hedden
Matthew Hedden at Toyota of Scranton

Matthew Hedden | Page 2

Finance Professional

Toyota of Scranton

3400 N Main Ave
Scranton, PA 18508

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5.0
88 Reviews
5.0

88 Reviews

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88 Reviews of Matthew Hedden

March 25, 2026

Dealership Rating
Employee Rating

Service- Jason always makes you feel like family and goes above and beyond expectations letting you know where you are at with services. The overall dealership- I have been a customer for over 20 years and More

by MSAMPLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mary Jo Preno, Noah Mihal, Jason Palmigiano

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Mar 26, 2026

Toyota of Scranton responded

MSAMPLE, Thank you so much for your kind words and for your loyalty over the past 20 years—it truly means the world to us. We’re so glad to hear that Jason continues to take great care of you and keeps you well informed throughout your visits. I’ll be sure to share your feedback with him and the entire team. We’re grateful to have you as part of the Toyota of Scranton family and look forward to taking care of you for many years to come! Warm regards, MJ Preno Vice President of Guest Experience

February 25, 2026

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Employee Rating

Fast, friendly service. Knowledgeable of products and service plans. Great personality, good at job. Clean, relaxed dealership. More

by NUPPY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Richard LaRussa, Jake Ferris, Brad Dwyer, David Baum

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Feb 25, 2026

Toyota of Scranton responded

Hi Nuppy, Thank you for the fantastic feedback! We’re so glad to hear you experienced fast, friendly service and that our team’s product knowledge and service plan guidance made a difference. It’s wonderful to know their personality and professionalism stood out as well. We also appreciate your comments about our clean, relaxed dealership atmosphere — we work hard to create a space where our guests feel comfortable and well cared for. Thank you again for choosing Toyota of Scranton. We look forward to seeing you next time! Take care, MJ Preno Vice President of Guest Experience

January 21, 2026

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Employee Rating

Would have liked to get a little more for my trade Happy with the vehicle we got! More

by SANDYCRONK
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brad Dwyer

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Jan 21, 2026

Toyota of Scranton responded

SANDYCRONK, Thank you for the 5-star review and for sharing your feedback. We understand wanting to get the most value for a trade, and we truly appreciate you choosing Toyota of Scranton. We’re glad to hear you’re happy with your new vehicle and hope you enjoy it for many miles to come. If there’s ever anything we can assist with in the future, we’re always here for you. Warm regards, MJ Preno Vice President of Guest Experience

January 19, 2026

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Employee Rating

Kyle was wonderful to work with, and the whole team made the process easy and pleasant! More

by LAURENCOGNETTI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Belles

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Jan 20, 2026

Toyota of Scranton responded

LAURENCOGNETTI, Thank you for sharing your experience! We’re so glad to hear that Kyle was wonderful to work with and that our team made the process easy and pleasant. We truly appreciate your kind words and your trust in Toyota of Scranton. We look forward to assisting you again in the future! Warm regards, MJ Preno Vice President of Guest Experience

January 01, 2026

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Employee Rating

The sales person Jonathan was absolutely amazing! The pre-owned Highlander was serviced wonderful! Thanks More

by KFLONGO91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: james Brown, Jonathan Kreinberg

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Jan 02, 2026

Toyota of Scranton responded

KFLONGO91, Thank you for taking the time to share your experience. We’re so happy to hear that Jonathan made your visit a great one and that your pre-owned Highlander was serviced thoroughly and ready to go. We truly appreciate your trust in Toyota of Scranton and hope you enjoy every mile ahead. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

December 03, 2025

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Employee Rating

Everyone has gone above and beyond for us. From Andrew Weinberger to Doug Stahl to Jonathan Higgins to I'm sure countless other people behind the scenes that we haven't met. I just recently More

by GOLDENS1022
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Stahl, Jordan Printz, Jon Higgins

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Dec 04, 2025

Toyota of Scranton responded

GOLDENS1022, Thank you so much for sharing this wonderful feedback. We’re thrilled to hear that Andrew, Doug, Jonathan, Mathew, and our behind-the-scenes team all helped make your experience exceptional. It means a great deal to us to know you felt supported every step of the way. We truly appreciate you choosing Toyota of Scranton and look forward to being here for you whenever you need us. Warm regards, MJ Preno VP of Guest Experience Toyota of Scranton

October 30, 2025

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Employee Rating

Great experience, I made they work for the sale, they didn’t shy away and I left very happy in a new 2025 Toyota Tundra Will purchase again! More

by MASTERCASTER29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ebrahin Evertsz, Matthew Edwards

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Oct 30, 2025

Toyota of Scranton responded

MASTERCASTER29, Thank you so much for sharing your experience! We're glad to hear the team worked right alongside you to make sure you were comfortable with your purchase. Congratulations on your new 2025 Toyota Tundra — what a fantastic truck! We truly appreciate your trust in us and look forward to welcoming you back again when the time is right. Enjoy every mile ahead! Warm regards, The Sales Team Toyota of Scranton

October 03, 2025

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Pleasant, friendly, personable, very attentive to questions. Great experience with her and the Coffee Shop for order. More

by DANCINQUEEN1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ebrahin Evertsz, Ashley Ochwat

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Oct 05, 2025

Toyota of Scranton responded

Hi DANCINQUEEN1217, Thank you for sharing your experience! We’re so glad to hear that our team was pleasant, friendly, and attentive — and that you enjoyed your visit to our Coffee Shop as well. We truly appreciate your kind words and look forward to seeing you again soon! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

October 03, 2025

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Employee Rating

Dealership did a good job. We had one little hiccup on the trade, but got it resolved. More

by SBOLIN22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matthew Edwards

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Oct 05, 2025

Toyota of Scranton responded

SBOLIN22, Thank you for sharing your experience! We’re glad to hear everything was resolved and that our team was able to make things right. We appreciate your understanding and the opportunity to earn your business at Toyota of Scranton. Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

September 26, 2025

Dealership Rating
Employee Rating

Matthew Hedden provided financing options and excellent advice during our car purchase experience at Toyota of Scranton. We highly recommend him. More

by JMZLOMEK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeff Felkowski, Andrew Weinberger, Allen Blad, Mark Thomas, Stefanie McNair

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Sep 26, 2025

Toyota of Scranton responded

JMZLOMEK, Thank you so much for your kind words! We’re thrilled to hear Matthew was able to provide excellent advice and financing options during your purchase. We’ll be sure to share your praise with him — and we truly appreciate your recommendation! Warm regards, Mary Jo Preno Vice President of Guest Experience Toyota of Scranton

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