Matthew Jeffery | Page 5

Matthew was great, he was able to get me in due to my scheduling error. The dealership was nice, clean, and hospitable. scheduling error. The dealership was nice, clean, and hospitable. More

by Mtprimteach Verified Customer Verified Customer

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Matt is the most knowledgeable service advisor. He always listens to any concerns I have and throughly communicates solutions. He is incredibly trustworthy and provides the best service. Matt is t He always listens to any concerns I have and throughly communicates solutions. He is incredibly trustworthy and provides the best service. Matt is the reason I keep my Volvo and why I keep coming back to Neillo Volvo for service vs independent shops. More

by REBECCA.ISBELL Verified Customer Verified Customer

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I’ve been buying cars and having them serviced for over 50 years. By far, Matt Jeffery is the best service advisor I’ve encountered. Friendly and knowledgeable, I can depend on Matt to tell me what we nee 50 years. By far, Matt Jeffery is the best service advisor I’ve encountered. Friendly and knowledgeable, I can depend on Matt to tell me what we need to keep our two Volvos up and running. Even more important as a consumer, Matt will let us know what we don’t need. Matt and Jess LeClerc in sales are why my wife and I are so comfortable buying and having our Volvos serviced at Niello. More

by mike.per Verified Customer Verified Customer

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Matt is professional, responsive and provides excellent customer service. I always have a positive experience. customer service. I always have a positive experience. More

by NALUWHITE Verified Customer Verified Customer

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Niello Volvo has provided comprehensive and attentive service to our Volvo cars for over 10 years - and Matt, especially, is fantastic. I wouldn't take our cars anywhere else. Oh yes, and having a comp service to our Volvo cars for over 10 years - and Matt, especially, is fantastic. I wouldn't take our cars anywhere else. Oh yes, and having a complimentary Lyft take me home and back to Niello while my car was serviced - simply tremendous. More

by NDOCOUS Verified Customer Verified Customer

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Matt is amazing as always and took care of our family car. Unfortunately, it took longer than expected as we had to wait on the extended warranty provider to approve the repairs each time hat process wa car. Unfortunately, it took longer than expected as we had to wait on the extended warranty provider to approve the repairs each time hat process was unexpected and the main feedback I have is if that communication can be improved so the customer doesn't have to wait that long (over 5 days) and not have a loaner to drive. If you have customers having their car in the shop for that long, I suggest providing them with a nice loaner car. Thank you and have a Merry Christmas! More

by m_babella Verified Customer Verified Customer

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Matt is excellent at his job, and each service visit has been both effective, professional, and enjoyable. been both effective, professional, and enjoyable. More

by REDHAIRD Verified Customer Verified Customer

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Mathew was very helpful and flexible in servicing my car. He made the process as convenient as possible. He made the process as convenient as possible. More

by EAULDSUSO Verified Customer Verified Customer

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My service advisor, RIck Fuentes, was extremely professional, friendly and knowledgeable of the issues with my car. professional, friendly and knowledgeable of the issues with my car. More

by jeff.a.anderson Verified Customer Verified Customer

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Very professional and straightforward service for my Volvo 2025 XC60. Appreciate the detailed analytics and video of my car. Volvo 2025 XC60. Appreciate the detailed analytics and video of my car. More

by isaac Verified Customer Verified Customer

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