Matthew Maynard | Page 30

Matthew is amazing and so helpful. He and Paul always make sure that everything is perfect He and Paul always make sure that everything is perfect More

by southernmostkb Verified Customer Verified Customer

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Can't praise Courtney Devine enough for the outstanding service that she provides. She is very knowledgeable, friendly, follows-through as needed, always goes above and beyond, and truly gets to know each service that she provides. She is very knowledgeable, friendly, follows-through as needed, always goes above and beyond, and truly gets to know each customer. She is amazing on all levels! Please keep her happy...I wouldn't want to bring my car for service without her to handle everything. She is truly an asset to Ferman Mini. While she is my primary service person, I also want to give a shout-out to Matthew Devine. Both of them make a great team. Thank you, Courtney and Matt. More

by LTZERONE Verified Customer Verified Customer

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My visit was as all the other exceptional. Customer service was great and detail as to what was going on with my vehicle was clear Customer service was great and detail as to what was going on with my vehicle was clear More

by FHFLORIDA Verified Customer Verified Customer

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Matthew was very attentive and answered all of my questions. Services was efficient and speedy. I was in and out in less than 2 hours. Highly recommend Ferman Mini of Tampa Bay, staff is professional questions. Services was efficient and speedy. I was in and out in less than 2 hours. Highly recommend Ferman Mini of Tampa Bay, staff is professional and friendly! More

by renee32 Verified Customer Verified Customer

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I went in to this dealer because my cloth top on my 2014 has a worn spot that needs repair. The service manager told me they do not repair tops, have no one they can recommend, and suggested that the only has a worn spot that needs repair. The service manager told me they do not repair tops, have no one they can recommend, and suggested that the only thing they can do is replace the whole top for $5000. (The internet suggests a cost of about $3000 is the most one should pay for this.). I feel like the service department has no interest whatsoever in helping MINI owners preserve their convertibles. I was very disappointed. (The guy seemed a little hostile once he heard why I was at the dealership. Maybe it was just a display of guilt over the fact that he had nothing to offer. But it wasn't a pleasant experience.) More

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Good service with knowledgeable associates but the labor charges and parts pricing are too expensive charges and parts pricing are too expensive More

by arthurejones3 Verified Customer Verified Customer

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Matthew gives me stellar service every visit! I receive video recorded comprehensive assessments from my Mini tech to verify my cars condition providing visual evidence of wear or any repairs nee I receive video recorded comprehensive assessments from my Mini tech to verify my cars condition providing visual evidence of wear or any repairs needed. More

by Andipo Verified Customer Verified Customer

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I enjoy stopping by, customer service is top notch. They send video of the problems and explain what you are seeing. They give options how to fix or when to fix if it’s a “caution” issue. First class s They send video of the problems and explain what you are seeing. They give options how to fix or when to fix if it’s a “caution” issue. First class service. More

by iamsneezy@tampabay.rr.com Verified Customer Verified Customer

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Matthew is always so helpful and easy to work with. He explains everything clearly. He is a pleasure to work with. I’m always happy to see him He explains everything clearly. He is a pleasure to work with. I’m always happy to see him More

by southernmostkb Verified Customer Verified Customer

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Ferman Mini is the only place I’m taking my Countryman too. Matt is phenomenal. Between him & Courtney, you can’t find a better team to help you. too. Matt is phenomenal. Between him & Courtney, you can’t find a better team to help you. More

by ginothebarbertampa Verified Customer Verified Customer

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