Matthew Maynard | Page 29

I cannot express enough how delighted and impressed I am with the service and communication at Ferman Mini. Matthew was so responsive and open to explaining the process of the yearly maintenance. Ferman M with the service and communication at Ferman Mini. Matthew was so responsive and open to explaining the process of the yearly maintenance. Ferman Mini of Tampa Bay and Matthew Maynard are the best! More

by jkdchicago Verified Customer Verified Customer

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Great experience. Quick service and very nice people. Grateful for their help. Added bonus having them clean out our car! Quick service and very nice people. Grateful for their help. Added bonus having them clean out our car! More

by vtredhead Verified Customer Verified Customer

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Always professional, courteous and timely. The communication is always fantastic and the waiting area pleasant. The communication is always fantastic and the waiting area pleasant. More

by sandi.hughes Verified Customer Verified Customer

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I always get the best service for MINI. Everyone is very responsive and knowledgeable with their positions. Everyone is very responsive and knowledgeable with their positions. More

by Jean Corrente Verified Customer Verified Customer

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Expectation setting with tire performance and life would have been helpful to understand. We hardly drive the car with 15K miles, cam in to replace two tires due to an irreparable tire and then were advised have been helpful to understand. We hardly drive the car with 15K miles, cam in to replace two tires due to an irreparable tire and then were advised to replace all four tires. This is our first Mini ans had no idea the tire life is so low. Further, there is now a “convenience fee” when using a credit card…didn’t know that until we checked out. Finally, the sheet said they washed the car and it was definitely not. Disappointed overall. Don’t know that I’d come back again. More

by kh53 Verified Customer Verified Customer

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Good service. Honest and helpful answers. Takes time needed to give directions for issues. Courteous. Honest and helpful answers. Takes time needed to give directions for issues. Courteous. More

by Blee Verified Customer Verified Customer

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They take their customers seriously and try hard to make you happy. They are excellent on keeping my mini and favorite car ever in top running condition. you happy. They are excellent on keeping my mini and favorite car ever in top running condition. More

by missanneadc Verified Customer Verified Customer

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I appreciate my mini dealership everyone is nice and accommodating and I would refer to them any time accommodating and I would refer to them any time More

by CKOCHOUNIAN Verified Customer Verified Customer

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everytime i bring my car here its a nightmare. i bring it for a problem i pay a lot of money i leave woth the same problem i contact them they tell me to come back and then they send me home sayin i bring it for a problem i pay a lot of money i leave woth the same problem i contact them they tell me to come back and then they send me home saying theres nothing they can do. this place is a joke. More

by blah Verified Customer Verified Customer

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Matthew continues to provide excellent customer service now with my 2024 Mini. He is an amazing service consultant! now with my 2024 Mini. He is an amazing service consultant! More

by Minitee Verified Customer Verified Customer

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