Matthew Reid
Matthew Reid at Joe Machens Toyota
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Matthew Reid | Page 2

Service Advisor

Joe Machens Toyota

1180 Vandiver Drive
Columbia, MO 65202

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75 Reviews
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75 Reviews

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75 Reviews of Matthew Reid

September 22, 2018

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Employee Rating

Everything went smoothly my car was washed would have liked for it to have been dried as well covered it dried water spots dark color car looked bad. Also not sure how long my More

by FLNFRGYRT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 24, 2018

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know your service visit went smoothly! We do appreciate you and your business!

September 21, 2018

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Employee Rating

Good service, as always I came in because of a recall. Everything was done quickly and efficiently. The service representative was friendly and polite. Couldn't ask for be More

by Countrygirl 44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terry Pruett, Clay Stottlemyre

Sep 21, 2018

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to know you had a good overall service experience with our team! We do appreciate you!

September 18, 2018

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Employee Rating

They are thorough and speedy. Prices seem a bit high depending on the work, but I feel they are well trained and know their stuff. Good Service and easy to get to. More

by MNR_BLACK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 18, 2018

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great and fast overall service experience with our team! We do appreciate you and your business! Come back and see us!

September 16, 2018

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Employee Rating

TOYOTA Care: Columbia 1st six month visit, Saturday morning care in Columbia worth doing after a busy week. Treated well and great care guaranteed. Customer Service Tech to More

by Ms King
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 17, 2018

Joe Machens Toyota responded

Ms. King, thank you so much for the positive feedback! We are happy to know you had a great overall customer service with our team! We do appreciate you and your business! Thanks again!

September 14, 2018

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Employee Rating

Experience was great I have found this to be a very good dealership to work with. The associates have been professional and very informative. I enjoy working with them. More

by BMEL123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Terry Pruett, Paula Ortiz

Sep 17, 2018

Joe Machens Toyota responded

Thank you for sharing your positive feedback with us! We are happy to hear you had a great overall experience at our dealership! We do appreciate you and your business!

September 12, 2018

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Employee Rating

Joe Machens Service Center rocks Very friendly professional & quick thanks for always providing great service Matt Reid. In & out for oil change & tire rotation in 1 hour on a Saturda More

by mozelle67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 12, 2018

Joe Machens Toyota responded

Thank you so much for the positive feedback! We appreciate you and are happy to know you had a great overall service experience with Matt and our team! Thanks again for your business!

September 10, 2018

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Employee Rating

Rusted Frame Brought truck in to get tune up, was notified truck had recall on frame they checked and frame was rusted all the way through. They ordered a new fram More

by Russ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Randy Oliver

Sep 10, 2018

Joe Machens Toyota responded

Russ, thank you so much for the positive feedback! We are happy to know you had a great overall service experience with our team! We do appreciate you and your business! Come back and see us!

September 05, 2018

Dealership Rating

Prompt service. They took my car in quickly and were prompt with the oil change. Service personnel were very helpful! Also enjoy the cold drinks and snacks. More

by BRIDGEAGOGO2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Sep 05, 2018

Joe Machens Toyota responded

Thank you for the positive feedback! We are happy to hear you had a great and prompt service visit with our team! We appreciate you and your business! Come back and see us!

August 23, 2018

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Employee Rating

Service was done quickly and the price was right. Staff was friendly and helpful. I appreciated the cold water and snacks, comfortable waiting room and cle More

by BARBIDAHL1340
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 23, 2018

Joe Machens Toyota responded

We are happy to know you had an overall great and quick service visit! Thank you for sharing your positive feedback with us! We do appreciate you and your business!

August 22, 2018

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Employee Rating

Great to have confidence in the people servicing my vehicle. Joe Machens TOYOTA facility’s are outstanding for service. The drive in bays, friendly and helpful staff, customer waiting area and amenities are the More

by G.MILLER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Shawn Hall

Aug 22, 2018

Joe Machens Toyota responded

Thank you so much for the kind words and positive feedback! We are happy to know you had another great overall service experience with us! We do appreciate you and your business! Thanks again!

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