Matthew Shopes | Page 31

At first, Jharen was very friendly and accommodating, even gave me his cell phone number if we had any questions. He did help with the spray on bed-liner for the new Frontier truck that we bought. But as even gave me his cell phone number if we had any questions. He did help with the spray on bed-liner for the new Frontier truck that we bought. But as time moved on and I had questions about the tonneau cover that we also requested; the communication was sparse. My texts would go unanswered. I understand the guy gets days off and may not respond that day, but it would be nice to at least be acknowledged when he does get back to work. Also, once we did finally have the tonneau cover installed, (it took from the first week of October to the middle of January to get), I asked for a follow up call from Jharen because I had some questions. I never received the call. As far as the service to install the cover, they did a great job. I had some more questions about how it worked, but no one was around that had the answers. Thus, the request to have Jharen call me. Our first oil change will be due in March. We shall see how well the Service Dept. grades out at that time. Bottom line is that communication with a first-time customer is important, and I feel that experience was less than ideal. I really don't mind if the person does not have the answer right away but, at least, make an effort to communicate and get the answer. More

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Everything was done very professionally very satisfied with the work done Tynan’s makes sure work is done right the first and satisfactory every time and all my needs are met while I’m there and managemen with the work done Tynan’s makes sure work is done right the first and satisfactory every time and all my needs are met while I’m there and management goes above and beyond they really make sure your vehicle keeps running properly More

by RICHRDCOLIN Verified Customer Verified Customer

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Superb customer service! From their incredibly knowledgeable sales staff to their professional service center, I trust Tynans Nissan with all of my business and service needs. knowledgeable sales staff to their professional service center, I trust Tynans Nissan with all of my business and service needs. More

by Dusty Verified Customer Verified Customer

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Great service this time around. I was very satisfied with the overall visit and hope to be a customer in the future the overall visit and hope to be a customer in the future More

by Jmacias5280 Verified Customer Verified Customer

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They did a great job, very flexible, accommodating and helpful. A job well done. Thumbs up helpful. A job well done. Thumbs up More

by TWCO2017 Verified Customer Verified Customer

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The process was convenient and easy. All those I interacted with were professional and friendly. interacted with were professional and friendly. More

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This is a Great Dealership : I would recommend them to Everyone I know: Professionalism Outstanding. Everyone I know: Professionalism Outstanding. More

by Carla Scott Verified Customer Verified Customer

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Samir helped with smooth process and all details about the vehicle I took for lease the vehicle I took for lease More

by Shankar Verified Customer Verified Customer

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This was a wonderful dealership and I really appreciated the high level of service and efficiency in the sale process. Thanks Samir for all your help as our salesperson. the high level of service and efficiency in the sale process. Thanks Samir for all your help as our salesperson. More

by SEKHAR Verified Customer Verified Customer

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Everyone from the time I pulled my car into the service drive up until the time I was given my keys back was extremely helpful and very pleasant to be around and talk to. I would absolutely refer my fa drive up until the time I was given my keys back was extremely helpful and very pleasant to be around and talk to. I would absolutely refer my family and friends to this Tynans Service Center and I will also be going back in the future for any and all of my car needs Sincerely Dom Chapa More

by DOM.CHAPA.SOLAR Verified Customer Verified Customer

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