Matthew Tankersley
Matthew Tankersley at Casey BMW
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Matthew Tankersley | Page 2

Client Advisor

Casey BMW

12861 Jefferson Avenue
Newport News, VA 23608

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4.9
162 Reviews

Dealership Experience

3 yrs, 5 mos

Industry Experience

6 yrs, 6 mos

Languages Spoken

English English

4.9

162 Reviews

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162 Reviews of Matthew Tankersley

March 06, 2024

Dealership Rating
Employee Rating

Easy to deal with. Responsive communication throughout the process. Would use again to purchase a vehicle. More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lloyd Howell, Dennis Grant

Mar 11, 2024

Casey BMW responded

It's fantastic to hear that you found the experience of dealing with us easy and appreciated the responsive communication throughout the process. Effective communication and ease of transactions are crucial elements in any purchasing process, especially when it comes to buying a vehicle. It's great to know that you would consider using their services again in the future. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

March 04, 2024

Dealership Rating
Employee Rating

Matt was great to work with-very professional and patient with me, never pressured me into something I didn’t want. More

by drmattgraham
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Casey BMW responded

It's fantastic to hear that Matt provided such a positive experience for you. Being professional, patient, and respectful of your preferences are essential qualities in a salesperson, and it's wonderful that Matt exemplified all of these traits during your interactions. Ensuring that customers feel comfortable and supported without pressure is crucial for building trust and satisfaction. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

March 03, 2024

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Employee Rating

Very clean and organized. No one in a hurry. Took good care of us while we were here. More

by kecdla
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 11, 2024

Casey BMW responded

It's great to hear that you had a positive experience at Casey BMW and appreciated the clean and organized environment. A welcoming atmosphere where customers feel valued and well taken care of is essential for a satisfying experience. It's also wonderful that you didn't feel rushed and received attentive service during your time there. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

March 02, 2024

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Matt was knowledgeable, friendly, and courteous. Managers were very helpful as well. Great auto sales experience all around. More

by Sward102030
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: JonHenry Garcia

Mar 11, 2024

Casey BMW responded

It's wonderful to hear that you had a great auto sales experience with Matt and the managers. Knowledge, friendliness, and courtesy are all essential qualities in a salesperson, and it's fantastic that Matt embodied these traits during your interaction. Additionally, having helpful managers who contribute to a positive overall experience speaks volumes about the dealership's commitment to customer satisfaction. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

February 29, 2024

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Employee Rating

Matt was quick and helpful glad we ran into him and out new 2023 x5 More

by MARGARETV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Martinez, Emery Draughn

Mar 11, 2024

Casey BMW responded

It's great to hear that Matt was quick and helpful during your interaction and that you're glad to have run into him while purchasing your new 2023 X5. Having a salesperson who can assist efficiently and provide valuable guidance can make the car-buying process much smoother and more enjoyable. Congratulations on your new X5, and if there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

February 29, 2024

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Employee Rating

loved picking up my M3 and I am so happy to have it after a long two years. More

by eporter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amanda Martinez, Emery Draughn

Mar 11, 2024

Casey BMW responded

It sounds like picking up your M3 was an exciting and fulfilling moment after a long wait of two years. Reuniting with a beloved car can bring a sense of joy and satisfaction, especially after an extended period of anticipation. I'm glad to hear that you're happy to have it back. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

February 27, 2024

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Employee Rating

Matt was professional and answered all my questions about the vehicle and the buying process. More

by Alex Sandys
Recommend Dealer
Yes
Mar 11, 2024

Casey BMW responded

It's great to hear that Matt provided you with a professional experience and addressed all your questions about the vehicle and the buying process. Having a knowledgeable and responsive salesperson like Matt can truly make the car-buying experience smoother and more enjoyable. If there's anything else you'd like to share about your experience or if there's anything else I can assist you with, please feel free to let me know.

February 23, 2024

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Employee Rating

My purchase at Casey BMW was awesome. My sales agent Alexxio was top shelf and I am extremely happy with my X5 M50!! More

by rupayne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Casey BMW responded

It's fantastic to hear about your awesome purchase experience at Casey BMW! Purchasing a new vehicle is a significant decision, and having a top-notch sales agent like Alexxio by your side can truly make a difference. The fact that you're extremely happy with your X5 M50 speaks volumes about both the quality of the vehicle and the level of service you received. Thank you for sharing your positive feedback, and congratulations on your new BMW!

February 23, 2024

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Employee Rating

Matt was absolutely brilliant and assisted me in every possible way to get the deal done. Super happy with the experience More

by Ayan.199316Ayan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 26, 2024

Casey BMW responded

It's wonderful to hear about your positive experience with Matt at Casey BMW! Having a dedicated and helpful team member like Matt can truly make the car-buying process smoother and more enjoyable. It's clear that his assistance and support played a significant role in ensuring that you were able to finalize the deal to your satisfaction. Thank you for sharing your feedback, and I'm delighted to hear that you had such a great experience.

February 21, 2024

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Employee Rating

Mike helped service my new vehicle. He was very attentive and kept me updated throughout the process. My family & I have worked with Mike for about 10yrs and has always been such a plea More

by Lex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 26, 2024

Casey BMW responded

It's wonderful to hear about the consistently excellent service you've received from Mike at Casey BMW over the past 10 years! Building long-lasting relationships with customers like yourself speaks volumes about Mike's dedication and professionalism. Providing attentive service, keeping you updated throughout the process, and ultimately easing the stress associated with car servicing are all signs of a true automotive expert. Thank you for sharing your positive feedback, and I'm sure Mike will be delighted to hear about the impact he has had on your experiences with Casey BMW.

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